Question 1

An efficient objective is one that focuses on doing the right things, thereby helping achieve organizational strategy.

Accepted Answer

A) True 
 B)False

Question 2

Information systems help improve business processes in all of the following ways EXCEPT ________.

Accepted Answer

A)  by improving one of the activities in a process 
B)  by improving the links among activities in different processes 
C)  by duplicating the data available in a shared database 
D)  by improving control of the process 
A)  by improving one of the activities in a process 
B)  by improving the links among activities in different processes 
C)  by duplicating the data available in a shared database 
D)  by improving control of the process

Question 3

Which of the following is true regarding SOA?

Accepted Answer

A)  It enables the development of middleware, thereby facilitating interprogram communication and data sharing. 
B)  It is a type of software in which every activity is modeled as an encapsulated service. 
C)  Its applicability is limited to those business processes that are fully automated. 
D)  It lacks the adaptability and flexibility found in client server architecture. 
A)  It enables the development of middleware, thereby facilitating interprogram communication and data sharing. 
B)  It is a type of software in which every activity is modeled as an encapsulated service. 
C)  Its applicability is limited to those business processes that are fully automated. 
D)  It lacks the adaptability and flexibility found in client server architecture.

Question 4

Efficiency and effectiveness occur only at the operational and strategic levels of processes.

Accepted Answer

A) True 
 B)False

Question 5

One way to eliminate information silos is by storing a single copy of data in a shared database and revising business processes to use that database.

Accepted Answer

A) True 
 B)False

Question 6

Sales and marketing provide the means and incentives for customers to purchase a product or service.

Accepted Answer

A) True 
 B)False

Question 7

What are the characteristics of good process measures?

Accepted Answer

A)  directness; accuracy; reasonability 
B)  validity; simplicity; directness 
C)  consistency; accuracy; simplicity 
D)  reasonability; accuracy; consistency 
A)  directness; accuracy; reasonability 
B)  validity; simplicity; directness 
C)  consistency; accuracy; simplicity 
D)  reasonability; accuracy; consistency

Question 8

What are the three terms represented in the philosophy of SOA?

Accepted Answer

A)  orientation; standards; encapsulation 
B)  service; encapsulation; standards 
C)  encapsulation; standards; design 
D)  standards; design; orientation 
A)  orientation; standards; encapsulation 
B)  service; encapsulation; standards 
C)  encapsulation; standards; design 
D)  standards; design; orientation

Question 9

The second step in the OMIS model is ________.

Accepted Answer

A)  to identify information systems that can improve the process 
B)  to specify and, if possible, improve how each objective is measured 
C)  to improve the objectives for the process 
D)  to improve control of the process 
A)  to identify information systems that can improve the process 
B)  to specify and, if possible, improve how each objective is measured 
C)  to improve the objectives for the process 
D)  to improve control of the process

Question 10

Strategic processes focus on the use of resources.

Accepted Answer

A) True 
 B)False

Question 11

Explain why a department may legitimately seek to keep its data in multiple databases.

Accepted Answer

There are legitimate reasons for a depar

Question 12

Describe why departments like to control the systems they use.

Accepted Answer

Given a choice, organizational departmen

Question 13

Which of the following is an example of a managerial sales and marketing process?

Accepted Answer

A)  awarding a refund 
B)  evaluating promotional discounts 
C)  opening a new restaurant 
D)  determining the payment policy 
A)  awarding a refund 
B)  evaluating promotional discounts 
C)  opening a new restaurant 
D)  determining the payment policy

Question 14

A business can improve a process by adding resources to a given process without changing its structure.

Accepted Answer

A) True 
 B)False

Question 15

What are operational processes?

Accepted Answer

Operational processes are commonplace, r

Question 16

The most significant technology for improving business processes is ________.

Accepted Answer

A)  TPS 
B)  ESS 
C)  ERP 
D)  CDMA 
A)  TPS 
B)  ESS 
C)  ERP 
D)  CDMA

Question 17

Information silos is a condition that exists when data are isolated in separated information systems or when data are duplicated in various places.

Accepted Answer

A) True 
 B)False

Question 18

A(n)________ technology development process tests whether newly developed software is able to handle tens of thousands of possible keystroke entries.

Accepted Answer

A)  operational 
B)  managerial 
C)  transformational 
D)  strategic 
A)  operational 
B)  managerial 
C)  transformational 
D)  strategic

Question 19

What are inbound logistics processes? Explain with the help of an example.

Accepted Answer

Inbound logistics receives, stores, and

Question 20

Explain the two categories of non-IS process improvement.

Accepted Answer

A business can improve a process by addi

An efficient objective is one that focuses on doing the right things, thereby helping achieve organizational strategy.

Information systems help improve business processes in all of the following ways EXCEPT ________.

Which of the following is true regarding SOA?

Efficiency and effectiveness occur only at the operational and strategic levels of processes.

One way to eliminate information silos is by storing a single copy of data in a shared database and revising business processes to use that database.

Sales and marketing provide the means and incentives for customers to purchase a product or service.

What are the characteristics of good process measures?

What are the three terms represented in the philosophy of SOA?

The second step in the OMIS model is ________.

Strategic processes focus on the use of resources.

Explain why a department may legitimately seek to keep its data in multiple databases.

Describe why departments like to control the systems they use.

Which of the following is an example of a managerial sales and marketing process?

A business can improve a process by adding resources to a given process without changing its structure.

What are operational processes?

The most significant technology for improving business processes is ________.

Information silos is a condition that exists when data are isolated in separated information systems or when data are duplicated in various places.

A(n)________ technology development process tests whether newly developed software is able to handle tens of thousands of possible keystroke entries.

What are inbound logistics processes? Explain with the help of an example.

Explain the two categories of non-IS process improvement.

Introduction to MIS

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Supporting Processes with ERP Systems

Supporting the Procurement Process with SAP

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters

Exam 5: Using IS to Improve Processes

An efficient objective is one that focuses on doing the right things, thereby helping achieve organizational strategy.

Information systems help improve business processes in all of the following ways EXCEPT ________.

Which of the following is true regarding SOA?

Efficiency and effectiveness occur only at the operational and strategic levels of processes.

One way to eliminate information silos is by storing a single copy of data in a shared database and revising business processes to use that database.

Sales and marketing provide the means and incentives for customers to purchase a product or service.

What are the characteristics of good process measures?

What are the three terms represented in the philosophy of SOA?

The second step in the OMIS model is ________.

Strategic processes focus on the use of resources.

Explain why a department may legitimately seek to keep its data in multiple databases.

Describe why departments like to control the systems they use.

Which of the following is an example of a managerial sales and marketing process?

A business can improve a process by adding resources to a given process without changing its structure.

What are operational processes?

The most significant technology for improving business processes is ________.

Information silos is a condition that exists when data are isolated in separated information systems or when data are duplicated in various places.

A(n)________ technology development process tests whether newly developed software is able to handle tens of thousands of possible keystroke entries.

What are inbound logistics processes? Explain with the help of an example.

Explain the two categories of non-IS process improvement.

Introduction to MIS

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Supporting Processes with ERP Systems

Supporting the Procurement Process with SAP

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters