Exam 3: Consumer Research

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_______ bias occurs when the setting or context alters the answers a participant might give.

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What is confirmatory consumer research? Why would you use it?

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It is used to find a specific answer to a specific question
If a research team is seeking to confirm an expectation that it might already have

Identify and describe each step of the consumer research process.

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The five steps in the consumer research process are as follows: identify the problem, select the perspective, collect the data, analyze the data, and develop consumer insights

In order to determine how to go about obtaining the data that will help determine an answer to the problem, the researcher must

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The _______ approach to consumer behavior emphasizes the subjective meaning of the consumer's individual experience?

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Which of the following is a nonphysical method used to measure a consumer's emotional response?

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A researcher wants to determine whether male students are more likely to score higher on an exam. The student's gender is the _______ variable.

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Irrational escalation occurs when

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Which step in the consumer research process involves the careful articulation of the exact question that a consumer researcher needs to answer?

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Which tool helps managers see patterns in the data that might be difficult to perceive by simply looking at the raw data?

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Sometimes researchers use EEG and the fMRI techniques as a way of eliminating

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Explain the difference between confirmation bias, social desirability bias, and knowledge bias. Describe how researchers can reduce these forms of bias in their data collection and analysis. Why do researchers want to reduce various forms of bias?

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The type of data that is generated at the checkout line at a retail store and provides information about regional patterns of purchases is called _______ data.

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A _______ provides important conclusions from one research project and makes them available to managers as they identify the next big research problem.

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What is a feedback loop and why is it important?

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In the context of cognitive research, what is the difference between physical and nonphysical methods? Why are they used?

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Data are

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Which type of consumer research focuses on what products consumers buy, when they buy them, where they buy them, and how much they pay for them?

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What is framing and how can it be avoided?

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_______ bias occurs when research participants provide answers that make themselves look good or that they think the researcher might want to hear.

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