Question 1

Managers who hold Theory X assumptions typically ______________ and ______________.

Accepted Answer

give workers little latitude, supervise closely, use few rewards, or punish poor performance

Question 2

The person known for the scientific management system is ______________.

Accepted Answer

Frederick Taylor, Frederick W. Taylor, or Taylor

Question 3

Scientific management (Taylor) believed that organizations should reward workers with economic incentives for individual productivity.

Accepted Answer

A) True 
 B)False  True

Question 4

Which type of authority is the most stable in organizations?

Accepted Answer

A)  Legal or rational 
B)  Traditional 
C)  Charismatic 
D)  Official 
A)  Legal or rational 
B)  Traditional 
C)  Charismatic 
D)  Official

Question 5

Theory X and Theory Y are not theories as defined in your text. They are ______________ about human motivation.

Accepted Answer

assumption

Question 6

The theory of administration (Fayol) applies to both public and private organizations.

Accepted Answer

A) True 
 B)False

Question 7

Organizational behavior focuses on organizational design and structure.

Accepted Answer

A) True 
 B)False

Question 8

One view of strategic planning (Drucker) asks, "What has already happened that will create the future?" not "What is likely to happen?"

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements is false about scientific management (Taylor)?

Accepted Answer

A)  Scientific management contrasted with most views of management at the time. 
B)  Management should give feedback to workers about their progress. 
C)  Workers should be paid a fair wage. 
D)  Managers should make task assignments and set performance goals. 
A)  Scientific management contrasted with most views of management at the time. 
B)  Management should give feedback to workers about their progress. 
C)  Workers should be paid a fair wage. 
D)  Managers should make task assignments and set performance goals.

Question 10

A plant manager uses an efficiency rating to measure a department's performance. Department managers push people and equipment to get a high efficiency rating. People feel overstressed and the equipment breaks down from overuse. This is a

Accepted Answer

A)  Manifest functional consequence. 
B)  Latent functional consequence. 
C)  Manifest dysfunctional consequence. 
D)  Latent dysfunctional consequence. 
A)  Manifest functional consequence. 
B)  Latent functional consequence. 
C)  Manifest dysfunctional consequence. 
D)  Latent dysfunctional consequence.

Question 11

An organization is a system of ______________ action, with a ______________, involving ______________ or more people.

Accepted Answer

cooperativ

Question 12

An organization tries to increase attendance at work and successfully uses a bonus system that greatly reduces absenteeism. The reduced absenteeism is a

Accepted Answer

A)  Manifest functional consequence. 
B)  Latent functional consequence. 
C)  Manifest dysfunctional consequence. 
D)  Latent dysfunctional consequence. 
A)  Manifest functional consequence. 
B)  Latent functional consequence. 
C)  Manifest dysfunctional consequence. 
D)  Latent dysfunctional consequence.

Question 13

The type of authority that is part of a position or function in a bureaucracy (Weber) is legal authority.

Accepted Answer

A) True 
 B)False

Question 14

The ______________ describes how people respond to orders and directives.

Accepted Answer

zone of in

Question 15

Your text described three ways of managing conflict (Follett). Which of the following are the three conflict management methods?

Accepted Answer

A)  Division of labor, legal authority, charisma. 
B)  Dominance, compromise, differentiation. 
C)  Delegation of authority, integration, dominance. 
D)  Dominance, integration, compromise. 
A)  Division of labor, legal authority, charisma. 
B)  Dominance, compromise, differentiation. 
C)  Delegation of authority, integration, dominance. 
D)  Dominance, integration, compromise.

Question 16

Theories and concepts can act as camera lenses, giving managers differing views of an organizational issue or problem.

Accepted Answer

A) True 
 B)False

Question 17

The writer most associated with a theory of administration was ______________.

Accepted Answer

Henri Fayo

Question 18

The process that divides the results of a manager's behavior into manifest or latent consequences is ______________.

Accepted Answer

The answer of The process that divides the results of...

Question 19

Which of the following is part of a view (Drucker) of organizational governance and management integrity?

Accepted Answer

A)  Integrity is a critical part of a manager's character. 
B)  Effective governance requires a strongly independent board of directors. 
C)  Effective governance requires a diverse board of directors. 
D)  All answers are correct. 
A)  Integrity is a critical part of a manager's character. 
B)  Effective governance requires a strongly independent board of directors. 
C)  Effective governance requires a diverse board of directors. 
D)  All answers are correct.

Question 20

Which of the following is a feature of bureaucracy?

Accepted Answer

A)  Impersonality. 
B)  Specifically defined functions. 
C)  Written rules and procedures. 
D)  All answers are correct. 
A)  Impersonality. 
B)  Specifically defined functions. 
C)  Written rules and procedures. 
D)  All answers are correct.

Managers who hold Theory X assumptions typically and .

The person known for the scientific management system is ______________.

Scientific management (Taylor) believed that organizations should reward workers with economic incentives for individual productivity.

Which type of authority is the most stable in organizations?

Theory X and Theory Y are not theories as defined in your text. They are ______________ about human motivation.

The theory of administration (Fayol) applies to both public and private organizations.

Organizational behavior focuses on organizational design and structure.

One view of strategic planning (Drucker) asks, "What has already happened that will create the future?" not "What is likely to happen?"

Which of the following statements is false about scientific management (Taylor)?

A plant manager uses an efficiency rating to measure a department's performance. Department managers push people and equipment to get a high efficiency rating. People feel overstressed and the equipment breaks down from overuse. This is a

An organization is a system of action, with a , involving __ or more people.

An organization tries to increase attendance at work and successfully uses a bonus system that greatly reduces absenteeism. The reduced absenteeism is a

The type of authority that is part of a position or function in a bureaucracy (Weber) is legal authority.

The ______________ describes how people respond to orders and directives.

Your text described three ways of managing conflict (Follett). Which of the following are the three conflict management methods?

Theories and concepts can act as camera lenses, giving managers differing views of an organizational issue or problem.

The writer most associated with a theory of administration was ______________.

The process that divides the results of a manager's behavior into manifest or latent consequences is ______________.

Which of the following is part of a view (Drucker) of organizational governance and management integrity?

Which of the following is a feature of bureaucracy?

The Context of Modern Organizations Diversity, Quality, Technology, International

Ethics and Behavior in Organizations

Organizational Culture

Perception, Attitudes, and Personality

Organizational Socialization

Motivation: Need Theories

Motivation: Cognitive and Behavioral Theories and Techniques

Intrinsic Rewards and Job Design

Groups and Intergroup Processes

Conflict in Organizations

Leadership and Management

Communication Processes

Decision-Making and Problem-Solving Processes

Power and Political Behavior

Stress in Organizations

Organizational Design

Organizational Change and Development

Filters

Exam 1: Introduction and Historical Background

Managers who hold Theory X assumptions typically ______________ and ______________.

The person known for the scientific management system is ______________.

Scientific management (Taylor) believed that organizations should reward workers with economic incentives for individual productivity.

Which type of authority is the most stable in organizations?

Theory X and Theory Y are not theories as defined in your text. They are ______________ about human motivation.

The theory of administration (Fayol) applies to both public and private organizations.

Organizational behavior focuses on organizational design and structure.

One view of strategic planning (Drucker) asks, "What has already happened that will create the future?" not "What is likely to happen?"

Which of the following statements is false about scientific management (Taylor)?

A plant manager uses an efficiency rating to measure a department's performance. Department managers push people and equipment to get a high efficiency rating. People feel overstressed and the equipment breaks down from overuse. This is a

An organization is a system of ______________ action, with a ______________, involving ______________ or more people.

An organization tries to increase attendance at work and successfully uses a bonus system that greatly reduces absenteeism. The reduced absenteeism is a

The type of authority that is part of a position or function in a bureaucracy (Weber) is legal authority.

The ______________ describes how people respond to orders and directives.

Your text described three ways of managing conflict (Follett). Which of the following are the three conflict management methods?

Theories and concepts can act as camera lenses, giving managers differing views of an organizational issue or problem.

The writer most associated with a theory of administration was ______________.

The process that divides the results of a manager's behavior into manifest or latent consequences is ______________.

Which of the following is part of a view (Drucker) of organizational governance and management integrity?

Which of the following is a feature of bureaucracy?

The Context of Modern Organizations Diversity, Quality, Technology, International

Ethics and Behavior in Organizations

Organizational Culture

Perception, Attitudes, and Personality

Organizational Socialization

Motivation: Need Theories

Motivation: Cognitive and Behavioral Theories and Techniques

Intrinsic Rewards and Job Design

Groups and Intergroup Processes

Conflict in Organizations

Leadership and Management

Communication Processes

Decision-Making and Problem-Solving Processes

Power and Political Behavior

Stress in Organizations

Organizational Design

Organizational Change and Development

Filters

Managers who hold Theory X assumptions typically and .

An organization is a system of action, with a , involving __ or more people.