Question 1

The function of organizational communication that plays a big role in an organization's adaptation to its external environment is

Accepted Answer

A)  Innovation. 
B)  Persuasion. 
C)  Feedback. 
D)  Emotion. 
A)  Innovation. 
B)  Persuasion. 
C)  Feedback. 
D)  Emotion. A

Question 2

Noise includes all forms of distortion and error during communication.

Accepted Answer

A) True 
 B)False  True

Question 3

Ethical issue in organizational communication: How much should an organization tell its customers about its products' ______________?

Accepted Answer

safety

Question 4

Which of the following statements is true about distributed computing?

Accepted Answer

A)  Digital technology lets all forms of text, images, audio, video, and numeric data move over a computer network. 
B)  Distributed computing technology lets an organization's members communicate directly on a computer network. 
C)  Satellites and fiber optics allow high-speed connections among computer networks at any of an organization's locations. 
D)  All answers are true statements about distributed computing. 
A)  Digital technology lets all forms of text, images, audio, video, and numeric data move over a computer network. 
B)  Distributed computing technology lets an organization's members communicate directly on a computer network. 
C)  Satellites and fiber optics allow high-speed connections among computer networks at any of an organization's locations. 
D)  All answers are true statements about distributed computing.

Question 5

______________ is networks of computers within and among organizations that are connected by telephone lines, cable, and satellite.

Accepted Answer

A)  Distributed computing 
B)  Digital electronics 
C)  Optical data storage 
D)  No answers are correct. 
A)  Distributed computing 
B)  Digital electronics 
C)  Optical data storage 
D)  No answers are correct.

Question 6

An employee who is trying to convince management to fund a project will do all the following except

Accepted Answer

A)  Increase the volume and rate of speech. 
B)  Look away from the receivers. 
C)  Smile while communicating. 
D)  Move slightly closer to the receivers. 
A)  Increase the volume and rate of speech. 
B)  Look away from the receivers. 
C)  Smile while communicating. 
D)  Move slightly closer to the receivers.

Question 7

Which of the following is not true about videoconferencing?

Accepted Answer

A)  People in a videoconference can see each other, speak to each other, and send documents over the Internet. 
B)  Such systems do not substitute for traveling to distant sites for meetings. 
C)  Videoconferencing allows face-to-face communication over almost any distance. 
D)  Fiber optics, wireless technology, and new satellite technology permit desktop videoconferencing between locations almost anywhere in the world. 
A)  People in a videoconference can see each other, speak to each other, and send documents over the Internet. 
B)  Such systems do not substitute for traveling to distant sites for meetings. 
C)  Videoconferencing allows face-to-face communication over almost any distance. 
D)  Fiber optics, wireless technology, and new satellite technology permit desktop videoconferencing between locations almost anywhere in the world.

Question 8

The Swiss strongly object to people arriving ______________ for an appointment.

Accepted Answer

The answer of The Swiss strongly object to people arriving...

Question 9

People spend about 80% of their time listening.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following types of communication will have the greatest emotional effect?

Accepted Answer

A)  Face-to-face meeting. 
B)  Telephone conversation. 
C)  E-mail message. 
D)  Company bulletin. 
A)  Face-to-face meeting. 
B)  Telephone conversation. 
C)  E-mail message. 
D)  Company bulletin.

Question 11

Which of the following is an aspect of organizational communication?

Accepted Answer

A)  Communication happens over a pathway called a network. 
B)  The network includes formal organizational positions and informal relationships. 
C)  Communication flows in all directions. 
D)  All answers are aspects of organizational communication. 
A)  Communication happens over a pathway called a network. 
B)  The network includes formal organizational positions and informal relationships. 
C)  Communication flows in all directions. 
D)  All answers are aspects of organizational communication.

Question 12

Which of the following statements is false about improving communication effectiveness?

Accepted Answer

A)  Short, simple messages are usually better than long, complex messages. 
B)  Senders should use only one communication medium to send a message. 
C)  Receivers perceive high-contrast messages more readily than low-contrast messages. 
D)  Jargon should be avoided whenever possible. 
A)  Short, simple messages are usually better than long, complex messages. 
B)  Senders should use only one communication medium to send a message. 
C)  Receivers perceive high-contrast messages more readily than low-contrast messages. 
D)  Jargon should be avoided whenever possible.

Question 13

People who receive and pass along more messages than they start or end are

Accepted Answer

A)  Isolates. 
B)  Initiators. 
C)  Relayers. 
D)  Liaisons. 
A)  Isolates. 
B)  Initiators. 
C)  Relayers. 
D)  Liaisons.

Question 14

The mental process of assigning meaning to sounds is ______________. The physiological process of detecting and processing sounds is ______________.

Accepted Answer

The answer of The mental process of assigning meaning to...

Question 15

A listener can rephrase a message to help understand the speaker's intent.

Accepted Answer

A) True 
 B)False

Question 16

The sender and receiver are interdependent during the basic communication process.

Accepted Answer

A) True 
 B)False

Question 17

All communication in an organization tries to affect the behavior of a least one other person.

Accepted Answer

A) True 
 B)False

Question 18

Formal training in improved ______________ and ______________ communication can improve a sender's effectiveness.

Accepted Answer

The answer of Formal training in improved ______________ and ______________...

Question 19

Using jargon does not introduce noise into the communication process.

Accepted Answer

A) True 
 B)False

Question 20

Improvements in communication effectiveness can occur in different parts of the communication process. Two such parts are ______________ and ______________.

Accepted Answer

sender, re

The function of organizational communication that plays a big role in an organization's adaptation to its external environment is

Noise includes all forms of distortion and error during communication.

Ethical issue in organizational communication: How much should an organization tell its customers about its products' ______________?

Which of the following statements is true about distributed computing?

______________ is networks of computers within and among organizations that are connected by telephone lines, cable, and satellite.

An employee who is trying to convince management to fund a project will do all the following except

Which of the following is not true about videoconferencing?

The Swiss strongly object to people arriving ______________ for an appointment.

People spend about 80% of their time listening.

Which of the following types of communication will have the greatest emotional effect?

Which of the following is an aspect of organizational communication?

Which of the following statements is false about improving communication effectiveness?

People who receive and pass along more messages than they start or end are

The mental process of assigning meaning to sounds is . The physiological process of detecting and processing sounds is .

A listener can rephrase a message to help understand the speaker's intent.

The sender and receiver are interdependent during the basic communication process.

All communication in an organization tries to affect the behavior of a least one other person.

Formal training in improved and communication can improve a sender's effectiveness.

Using jargon does not introduce noise into the communication process.

Improvements in communication effectiveness can occur in different parts of the communication process. Two such parts are and .

Introduction and Historical Background

The Context of Modern Organizations Diversity, Quality, Technology, International

Ethics and Behavior in Organizations

Organizational Culture

Perception, Attitudes, and Personality

Organizational Socialization

Motivation: Need Theories

Motivation: Cognitive and Behavioral Theories and Techniques

Intrinsic Rewards and Job Design

Groups and Intergroup Processes

Conflict in Organizations

Leadership and Management

Decision-Making and Problem-Solving Processes

Power and Political Behavior

Stress in Organizations

Organizational Design

Organizational Change and Development

Filters

Exam 13: Communication Processes

The function of organizational communication that plays a big role in an organization's adaptation to its external environment is

Noise includes all forms of distortion and error during communication.

Ethical issue in organizational communication: How much should an organization tell its customers about its products' ______________?

Which of the following statements is true about distributed computing?

______________ is networks of computers within and among organizations that are connected by telephone lines, cable, and satellite.

An employee who is trying to convince management to fund a project will do all the following except

Which of the following is not true about videoconferencing?

The Swiss strongly object to people arriving ______________ for an appointment.

People spend about 80% of their time listening.

Which of the following types of communication will have the greatest emotional effect?

Which of the following is an aspect of organizational communication?

Which of the following statements is false about improving communication effectiveness?

People who receive and pass along more messages than they start or end are

The mental process of assigning meaning to sounds is ______________. The physiological process of detecting and processing sounds is ______________.

A listener can rephrase a message to help understand the speaker's intent.

The sender and receiver are interdependent during the basic communication process.

All communication in an organization tries to affect the behavior of a least one other person.

Formal training in improved ______________ and ______________ communication can improve a sender's effectiveness.

Using jargon does not introduce noise into the communication process.

Improvements in communication effectiveness can occur in different parts of the communication process. Two such parts are ______________ and ______________.

Introduction and Historical Background

The Context of Modern Organizations Diversity, Quality, Technology, International

Ethics and Behavior in Organizations

Organizational Culture

Perception, Attitudes, and Personality

Organizational Socialization

Motivation: Need Theories

Motivation: Cognitive and Behavioral Theories and Techniques

Intrinsic Rewards and Job Design

Groups and Intergroup Processes

Conflict in Organizations

Leadership and Management

Decision-Making and Problem-Solving Processes

Power and Political Behavior

Stress in Organizations

Organizational Design

Organizational Change and Development

Filters

The mental process of assigning meaning to sounds is . The physiological process of detecting and processing sounds is .

Formal training in improved and communication can improve a sender's effectiveness.

Improvements in communication effectiveness can occur in different parts of the communication process. Two such parts are and .