Exam 14: Decision-Making and Problem-Solving Processes
Exam 1: Introduction and Historical Background155 Questions
Exam 2: The Context of Modern Organizations Diversity, Quality, Technology, International125 Questions
Exam 3: Ethics and Behavior in Organizations123 Questions
Exam 4: Organizational Culture140 Questions
Exam 5: Perception, Attitudes, and Personality142 Questions
Exam 6: Organizational Socialization131 Questions
Exam 7: Motivation: Need Theories131 Questions
Exam 8: Motivation: Cognitive and Behavioral Theories and Techniques135 Questions
Exam 9: Intrinsic Rewards and Job Design93 Questions
Exam 10: Groups and Intergroup Processes207 Questions
Exam 11: Conflict in Organizations146 Questions
Exam 12: Leadership and Management139 Questions
Exam 13: Communication Processes147 Questions
Exam 14: Decision-Making and Problem-Solving Processes158 Questions
Exam 15: Power and Political Behavior165 Questions
Exam 16: Stress in Organizations135 Questions
Exam 17: Organizational Design145 Questions
Exam 18: Organizational Change and Development125 Questions
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Groups do a better job than individuals with ______________ problems that have ______________ parts.
Free
(Short Answer)
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Correct Answer:
ill-defined problems, loosely coupled
When a manager must choose between two downsizing plans in which either 200 jobs will be saved for certain or 600 jobs might be saved, the manager will most likely be ______________ in approaching the problem.
Free
(Multiple Choice)
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Correct Answer:
B
Decisions about handling exchanges and returns of gifts are programmed decisions.
Free
(True/False)
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Correct Answer:
True
Individuals make better decisions than groups with well-structured problems that have tightly coupled parts.
(True/False)
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The "G" approach to decision making tries to get consensus among group members.
(True/False)
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______________ increases between a decision maker and others as one moves from the authoritative ("A") approaches to decision making to the more group-based ("G") approaches.
(Short Answer)
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Decision makers in ______________ and ______________ usually consider all alternatives before choosing.
(Short Answer)
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Groups that have lost their ability to critically assess alternative solutions to a problem suffer from ______________.
(Short Answer)
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The approaches labeled with an "A" are ______________ in character; the decision maker ______________ makes the decision.
(Short Answer)
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People prefer to avoid risks in decisions involving ______________.
(Short Answer)
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Assigning a member of a decision-making group the role of devil's advocate can help avoid groupthink.
(True/False)
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The ______________ is the tendency to recall and use information that is easily retrieved from memory.
(Short Answer)
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Decision making is less ______________ in Swedish organizations than in Philippine organizations.
(Short Answer)
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The approaches labeled with a "C" are ______________ in character; the decision maker gets ______________ and ______________ before deciding.
(Short Answer)
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The rational model of decision making views the decision maker as knowing all alternatives and results.
(True/False)
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Which of the following is not true about decision making in organizations?
(Multiple Choice)
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Which of the following is false about decision support systems?
(Multiple Choice)
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Electronic brainstorming may improve the number of ideas generated over traditional brainstorming groups.
(True/False)
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The ______________ bias occurs when people recall recent, vivid events more easily than other events.
(Short Answer)
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