Exam 14: Decision-Making and Problem-Solving Processes

Most retail outlets tell customers an item's original price, in addition to the sale price, to get customers to believe they are getting a good price. Retail managers are using which of the following heuristics?

(Multiple Choice)

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Question 41

The term satisficing behavior refers to a decision maker's efforts to find optimal solutions.

(True/False)

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Question 42

Which of the following statements is false?

(Multiple Choice)

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Question 43

The group decision-making method in which the assumptions underlying the group's choice of alternatives are examined in a structured debate is

(Multiple Choice)

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Question 44

Political decision-making models view power as a central feature of the decision process.

(True/False)

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Question 45

U.S. decision makers typically use serial decision-making processes.

(True/False)

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Question 46

A(n) ______________ is a person at any organizational level who chooses a course of action.

(Short Answer)

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Question 47

The first phase of the decision-making process is

(Multiple Choice)

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Question 48

The phase of the decision-making process that includes identifying criteria for assessing the decision outcome is

(Multiple Choice)

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Question 49

Electronic brainstorming may offer an improvement over traditional brainstorming for which of the following reasons?

(Multiple Choice)

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Question 50

In the garbage can decision-making model, the solutions are directly connected to the problems.

(True/False)

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Question 51

Decision makers follow the decision-making process in sequence and go through the entire sequence before starting over.

(True/False)

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Question 52

Which of the following is false about brainstorming?

(Multiple Choice)

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Question 53

A factor that can contribute to escalation of commitment includes a decision maker's felt need to justify past actions to self or others.

(True/False)

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Question 54

The ______________ uses a structured approach to decision making that is useful for generating, evaluating, and choosing alternative courses of action.

(Short Answer)

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Question 55

The group decision-making method that analyzes the assumptions held by decision makers when selecting alternatives is ______________.

(Short Answer)

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Question 56

In which of the following decision-making models will satisficing occur?

(Multiple Choice)

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Question 57

Groups of people can bring more knowledge and information to a decision problem.

(True/False)

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Question 58

Which of the following is false about groupthink?

(Multiple Choice)

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Question 59

The ______________ leads a decision maker to compare a current event to past events about which the person has knowledge.

(Short Answer)

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Question 60

Showing 41 - 60 of 158

Most retail outlets tell customers an item's original price, in addition to the sale price, to get customers to believe they are getting a good price. Retail managers are using which of the following heuristics?

The term satisficing behavior refers to a decision maker's efforts to find optimal solutions.

Which of the following statements is false?

The group decision-making method in which the assumptions underlying the group's choice of alternatives are examined in a structured debate is

Political decision-making models view power as a central feature of the decision process.

U.S. decision makers typically use serial decision-making processes.

A(n) ______________ is a person at any organizational level who chooses a course of action.

The first phase of the decision-making process is

The phase of the decision-making process that includes identifying criteria for assessing the decision outcome is

Electronic brainstorming may offer an improvement over traditional brainstorming for which of the following reasons?

In the garbage can decision-making model, the solutions are directly connected to the problems.

Decision makers follow the decision-making process in sequence and go through the entire sequence before starting over.

Which of the following is false about brainstorming?

A factor that can contribute to escalation of commitment includes a decision maker's felt need to justify past actions to self or others.

The ______________ uses a structured approach to decision making that is useful for generating, evaluating, and choosing alternative courses of action.

The group decision-making method that analyzes the assumptions held by decision makers when selecting alternatives is ______________.

In which of the following decision-making models will satisficing occur?

Groups of people can bring more knowledge and information to a decision problem.

Which of the following is false about groupthink?

The ______________ leads a decision maker to compare a current event to past events about which the person has knowledge.

Introduction and Historical Background

The Context of Modern Organizations Diversity, Quality, Technology, International

Ethics and Behavior in Organizations

Organizational Culture

Perception, Attitudes, and Personality

Organizational Socialization

Motivation: Need Theories

Motivation: Cognitive and Behavioral Theories and Techniques

Intrinsic Rewards and Job Design

Groups and Intergroup Processes

Conflict in Organizations

Leadership and Management

Communication Processes

Power and Political Behavior

Stress in Organizations

Organizational Design

Organizational Change and Development

Filters