Exam 14: Decision-Making and Problem-Solving Processes
Exam 1: Introduction and Historical Background155 Questions
Exam 2: The Context of Modern Organizations Diversity, Quality, Technology, International125 Questions
Exam 3: Ethics and Behavior in Organizations123 Questions
Exam 4: Organizational Culture140 Questions
Exam 5: Perception, Attitudes, and Personality142 Questions
Exam 6: Organizational Socialization131 Questions
Exam 7: Motivation: Need Theories131 Questions
Exam 8: Motivation: Cognitive and Behavioral Theories and Techniques135 Questions
Exam 9: Intrinsic Rewards and Job Design93 Questions
Exam 10: Groups and Intergroup Processes207 Questions
Exam 11: Conflict in Organizations146 Questions
Exam 12: Leadership and Management139 Questions
Exam 13: Communication Processes147 Questions
Exam 14: Decision-Making and Problem-Solving Processes158 Questions
Exam 15: Power and Political Behavior165 Questions
Exam 16: Stress in Organizations135 Questions
Exam 17: Organizational Design145 Questions
Exam 18: Organizational Change and Development125 Questions
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People prefer to take risks in decisions involving ______________.
(Short Answer)
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An organization has a strong policy that those employees with seniority get first chance at promotions, vacation time, and other privileges. A supervisor who needs to decide who gets priority for vacation time will likely use which of the following decision strategies?
(Multiple Choice)
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The judgment bias that describes the tendency to recall and use information easily retrieved from memory is
(Multiple Choice)
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Which of the following statements is false about the nominal group technique?
(Multiple Choice)
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Which of the following is not a group decision-making asset?
(Multiple Choice)
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As the decision-making process becomes less authoritative, social interaction decreases between the decision maker and others involved in the decision.
(True/False)
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The group decision-making method in which a person is assigned the role of critically assessing the group's chosen alternative is
(Multiple Choice)
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A dominant figure in a decision-making group is not a liability of group decision making.
(True/False)
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Groups that experience groupthink are aware of the ethical implications of the group's decision.
(True/False)
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The bounded rationality decision-making model sees limits on information available to the decision maker and limitations in dealing with complex problems.
(True/False)
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Pressures for decision behavior consistency and the desire to appear rational can result in escalation of commitment.
(True/False)
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Ethical questions can arise in all ______________ of the decision-making process.
(Short Answer)
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Which of the following is false about satisficing behavior?
(Multiple Choice)
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The availability heuristic describes the tendency for people to use information easily retrieved from memory.
(True/False)
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The decision-making model that views power as a central feature of the decision process is
(Multiple Choice)
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The concept or term ____________ emphasizes a decision maker's search for satisfactory, not optimal, solutions.
(Short Answer)
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The garbage can decision-making model views decisions as happening at the convergence of problem streams, solutions streams, participant streams, and choice opportunity streams.
(True/False)
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Groupthink involves excessive conformity to a group norm that supports agreement among group members.
(True/False)
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Which of the following is not a stream in the garbage can model of decision making?
(Multiple Choice)
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______________ involves excessive ______________ to a group norm that supports agreement among group members.
(Short Answer)
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