Exam 14: Decision-Making and Problem-Solving Processes
Exam 1: Introduction and Historical Background155 Questions
Exam 2: The Context of Modern Organizations Diversity, Quality, Technology, International125 Questions
Exam 3: Ethics and Behavior in Organizations123 Questions
Exam 4: Organizational Culture140 Questions
Exam 5: Perception, Attitudes, and Personality142 Questions
Exam 6: Organizational Socialization131 Questions
Exam 7: Motivation: Need Theories131 Questions
Exam 8: Motivation: Cognitive and Behavioral Theories and Techniques135 Questions
Exam 9: Intrinsic Rewards and Job Design93 Questions
Exam 10: Groups and Intergroup Processes207 Questions
Exam 11: Conflict in Organizations146 Questions
Exam 12: Leadership and Management139 Questions
Exam 13: Communication Processes147 Questions
Exam 14: Decision-Making and Problem-Solving Processes158 Questions
Exam 15: Power and Political Behavior165 Questions
Exam 16: Stress in Organizations135 Questions
Exam 17: Organizational Design145 Questions
Exam 18: Organizational Change and Development125 Questions
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Which of the following statements is false about unstructured decision-making models?
(Multiple Choice)
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What is the phase of the decision-making process where the decision maker considers whether those affected by the decision will accept it?
(Multiple Choice)
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The unstructured decision-making models refer to decision making under ambiguity.
(True/False)
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Escalation of commitment usually occurs in sequential decision processes.
(True/False)
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The best group decision-making method to use when groups are geographically scattered is
(Multiple Choice)
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A(n) ______________ can lead to behavior that avoids disconfirming information. People tend to search for information that supports what they believe is true.
(Short Answer)
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Which of the following statements is false about dilemmas managers face in choosing the best alternative for a decision problem?
(Multiple Choice)
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One should be an expert in the areas covered by expert systems.
(True/False)
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Unprogrammed decision strategies apply to routine, recurring, and predictable decisions.
(True/False)
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Individuals who participate in group decision making usually feel little social pressure to conform to an emerging norm.
(True/False)
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A decision maker will likely use a programmed decision-making strategy for decisions with all the following qualities except
(Multiple Choice)
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An overconfidence bias can develop when people try to answer questions about which they have little knowledge.
(True/False)
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Managers from which of the following countries likely attack and solve problems?
(Multiple Choice)
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Which of the following statements is not true about group decision-making assets and liabilities?
(Multiple Choice)
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Decision making moves more quickly in ______________ organizations than in ______________ organizations.
(Short Answer)
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When a manager must choose between two downsizing plans in which either 400 workers will be laid off or 600 workers might be laid off, the manager will most likely be ______________ in approaching the problem.
(Multiple Choice)
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______________ is the process of committing more resources to a losing course of action.
(Short Answer)
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Which of the following statements is false about the decision-making process?
(Multiple Choice)
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The decision-making process defines a decision problem, creates alternative courses of action, and chooses among them using decision criteria.
(True/False)
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