Exam 14: Decision-Making and Problem-Solving Processes
Exam 1: Introduction and Historical Background155 Questions
Exam 2: The Context of Modern Organizations Diversity, Quality, Technology, International125 Questions
Exam 3: Ethics and Behavior in Organizations123 Questions
Exam 4: Organizational Culture140 Questions
Exam 5: Perception, Attitudes, and Personality142 Questions
Exam 6: Organizational Socialization131 Questions
Exam 7: Motivation: Need Theories131 Questions
Exam 8: Motivation: Cognitive and Behavioral Theories and Techniques135 Questions
Exam 9: Intrinsic Rewards and Job Design93 Questions
Exam 10: Groups and Intergroup Processes207 Questions
Exam 11: Conflict in Organizations146 Questions
Exam 12: Leadership and Management139 Questions
Exam 13: Communication Processes147 Questions
Exam 14: Decision-Making and Problem-Solving Processes158 Questions
Exam 15: Power and Political Behavior165 Questions
Exam 16: Stress in Organizations135 Questions
Exam 17: Organizational Design145 Questions
Exam 18: Organizational Change and Development125 Questions
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Once a decision is made, moving that decision to action is usually easier than making the decision.
(True/False)
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Heuristics can help decision makers process information and simplify complex decisions.
(True/False)
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Decision-making processes do more than ______________ from alternative courses of action.
(Short Answer)
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What is the main theme underlying all suggestions on ways to avoid groupthink?
(Multiple Choice)
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Which of the following decision-making models is most correct for an ill-structured problem?
(Multiple Choice)
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Which of the following is not true about the garbage can model of decision making?
(Multiple Choice)
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Two factors that may contribute to escalation of commitment to a losing course of action are ______________ and ______________.
(Short Answer)
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Which of the following decision-making models is most correct for a well-structured problem?
(Multiple Choice)
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In unstructured decision-making models, decision makers can have an implicitly favored alternative that emerges during the decision-making process.
(True/False)
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A manager decides to hire the applicant she is currently interviewing and does not seek negative information about that applicant. This is known as
(Multiple Choice)
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The problem-solving process identifies the problem, tries to find root causes, and creates options that become input to a decision-making process.
(True/False)
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Which of the following are ways a group leader can avoid groupthink?
(Multiple Choice)
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Decision makers use ______________ decision strategies for routine, recurring, and predictable problems.
(Short Answer)
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An executive who needs to choose a new strategic vision for the organization will use which of the following decision strategies?
(Multiple Choice)
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The groupthink phenomenon lacks strong empirical research support but continues as an intuitive explanation of group decision-making failure.
(True/False)
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U.S. decision makers usually use a ______________ decision-making process.
(Short Answer)
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A(n) ______________ occurs when people judge the randomness of a sequence of events from its appearance, although the number of events is statistically too small for that conclusion.
(Short Answer)
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Assigning a member of a decision-making group the role of ______________ can help avoid groupthink.
(Short Answer)
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A decision-making group suffers from groupthink when its norms support critically examining alternatives.
(True/False)
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