Exam 8: Decision Making and Problem Solving
Exam 1: An Overview of Organizational Behavior125 Questions
Exam 2: The Changing Environment of Organizations125 Questions
Exam 3: Individual Differences125 Questions
Exam 4: Individual Values, Perceptions, and Reactions125 Questions
Exam 5: Motivating Behavior125 Questions
Exam 6: Motivating Behavior with Work and Rewards125 Questions
Exam 7: Groups and Teams125 Questions
Exam 8: Decision Making and Problem Solving125 Questions
Exam 9: Communication125 Questions
Exam 10: Managing Conflict and Negotiating125 Questions
Exam 11: Traditional Leadership Approaches125 Questions
Exam 12: Contemporary Views of Leadership in Organizations125 Questions
Exam 13: Power, Influence, and Politics125 Questions
Exam 14: Organizational Structure and Design125 Questions
Exam 15: Organizational Culture125 Questions
Exam 16: Organization Change and Change Management125 Questions
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If a Human Resources manager can estimate the probability that a certain percentage of employees will take advantage of a proposed benefit plan, the manager is operating under a condition of
(Multiple Choice)
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The behavioral model focuses on human behaviors and tendencies when evaluating the decision-making process.
(True/False)
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Match each of the following situations with the concept it most clearly illustrates.
-intuition
(Multiple Choice)
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The final stage of the rational decision-making process involves implementing the decision.
(True/False)
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The administrative model of decision making does not attempt to prescribe how managers should make decisions.
(True/False)
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Order the steps of the creative process.
A)insight
B)incubation
C)verification
D)preparation
(Short Answer)
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The ____________________ technique is a decision-making method designed for groups that do not meet face to face.
(Short Answer)
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Matching
Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates.
-implement the plan
(Multiple Choice)
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Contingency plans are alternative actions that can be taken if the primary course of action is disrupted or rendered inappropriate.
(True/False)
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According to the rational decision-making approach, what is the fourth step of the decision-making process?
(Multiple Choice)
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Which of the following statements about nonprogrammed decisions is FALSE?
(Multiple Choice)
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____ decisions tend to involve situations that occur often in a company.
(Multiple Choice)
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The Delphi technique uses which of the following to gather opinions from experts?
(Multiple Choice)
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____ is the extent to which a decision maker is willing to gamble when making a decision.
(Multiple Choice)
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Jim is using the rational decision-making process to decide a course of action for the marketing department.While selecting a preferred alternative, a fellow worker asks, "What if something unexpected happens during the implementation of the alternative we have selected?" This type of question is an example of ____.
(Multiple Choice)
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Nonprogrammed decisions require problem solving that identifies answers to unique questions or issues.
(True/False)
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In the study of groupthink, what term refers to self-appointed members who shield the group from conflicting information?
(Multiple Choice)
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According to research, the common attributes of creative individuals include which of the following?
(Multiple Choice)
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