Question 1

A decision maker's actions should be guided by

Accepted Answer

A)  personal opinions. 
B)  a goal. 
C)  an operating budget. 
D)  interpersonal relationships. 
E)  a code of honor. 
A)  personal opinions. 
B)  a goal. 
C)  an operating budget. 
D)  interpersonal relationships. 
E)  a code of honor.

Question 2

Insight represents a period of less intense conscious concentration during which knowledge and ideas develop.

Accepted Answer

A) True 
 B)False

Question 3

Matching
​Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates.
-​devise a contingency plan

Accepted Answer

A) ​Bob looks up business school rankings to determine which schools would consider his GPA and GMAT score competitive. 
B) ​Bob decides which business schools he'd like to attend. 
C) If all of the business schools he applies to reject him, Bob will try to raise his GMAT score and apply again next year. 
D) ​Bob completes and sends out applications to the business schools he'd like to attend. 
E) ​Bob wants to go to a good business school.
F)After determining which high-quality schools he has a reasonable shot of getting into, Bob uses a combination of factors -- price, location, and teacher ratings -- to compare them. 
A) ​Bob looks up business school rankings to determine which schools would consider his GPA and GMAT score competitive. 
B) ​Bob decides which business schools he'd like to attend. 
C) If all of the business schools he applies to reject him, Bob will try to raise his GMAT score and apply again next year. 
D) ​Bob completes and sends out applications to the business schools he'd like to attend. 
E) ​Bob wants to go to a good business school.
F)After determining which high-quality schools he has a reasonable shot of getting into, Bob uses a combination of factors -- price, location, and teacher ratings -- to compare them.

Question 4

The creative process generally involves seven different steps that have to occur before a creative idea can be generated.

Accepted Answer

A) True 
 B)False

Question 5

The last step in the rational decision-making process is

Accepted Answer

A)  Create a contingency plan 
B)  Determine the type of decision 
C)  Evaluate alternatives 
D)  Control: Measure and Adjust 
E)  Implement the plan 
A)  Create a contingency plan 
B)  Determine the type of decision 
C)  Evaluate alternatives 
D)  Control: Measure and Adjust 
E)  Implement the plan

Question 6

According to the rational decision-making approach, what is the fifth step of the decision-making process?

Accepted Answer

A)  Identify the problem 
B)  Generate alternatives 
C)  Evaluate alternatives 
D)  State the situational goal 
E)  Determine the decision type 
A)  Identify the problem 
B)  Generate alternatives 
C)  Evaluate alternatives 
D)  State the situational goal 
E)  Determine the decision type

Question 7

When using the _______________ group technique, group members follow a generate-discussion-vote cycle until they reach a decision.

Accepted Answer

The answer of When using the _______________ group technique, group...

Question 8

Nonprogrammed decisions are usually made by

Accepted Answer

A)  all employees within an organization. 
B)  union workers. 
C)  upper management. 
D)  middle management. 
E)  lower management. 
A)  all employees within an organization. 
B)  union workers. 
C)  upper management. 
D)  middle management. 
E)  lower management.

Question 9

To help prevent groupthink, leaders should assign the role of "_____________" to each group member to allow each member to freely voice objections and doubts.

Accepted Answer

A)  warning dismisser 
B)  risky shifter 
C)  unquestioned believer 
D)  mindguard 
E)  critical evaluator 
A)  warning dismisser 
B)  risky shifter 
C)  unquestioned believer 
D)  mindguard 
E)  critical evaluator

Question 10

Which of the following represents the step of the rational decision-making approach in which the outcomes of the decision are compared to the desired goal?

Accepted Answer

A)  Analyze the decision 
B)  Control: measure and adjust 
C)  Determine the goal 
D)  Collect data 
E)  Analyze the situation 
A)  Analyze the decision 
B)  Control: measure and adjust 
C)  Determine the goal 
D)  Collect data 
E)  Analyze the situation

Question 11

The third step of the creative process is ___________.

Accepted Answer

A)  verification 
B)  insight 
C)  incubation 
D)  preparation 
E)  application 
A)  verification 
B)  insight 
C)  incubation 
D)  preparation 
E)  application

Question 12

Programmed decisions are common at the higher levels of the organization.

Accepted Answer

A) True 
 B)False

Question 13

The Delphi technique is a method to systematically gather the judgments of experts who work closely together at a common worksite.

Accepted Answer

A) True 
 B)False

Question 14

Verification is the final step in the creative process.

Accepted Answer

A) True 
 B)False

Question 15

Being able to see differences between situations, phenomena, or events is a creative ability called ____ thinking.

Accepted Answer

A)  referent 
B)  convergent 
C)  divergent 
D)  emergent 
E)  parallel 
A)  referent 
B)  convergent 
C)  divergent 
D)  emergent 
E)  parallel

Question 16

A(n) _______ is an informal alliance of individuals or groups formed to achieve a common goal.

Accepted Answer

A)  group 
B)  coalition 
C)  team 
D)  armada 
E)  union 
A)  group 
B)  coalition 
C)  team 
D)  armada 
E)  union

Question 17

Group polarization is the tendency for group members to converge on a common decision outcome or solution.

Accepted Answer

A) True 
 B)False

Question 18

An innate belief about something without conscious consideration is called

Accepted Answer

A)  escalation of commitment. 
B)  coalition. 
C)  intuition. 
D)  groupthink. 
E)  self-reaction. 
A)  escalation of commitment. 
B)  coalition. 
C)  intuition. 
D)  groupthink. 
E)  self-reaction.

Question 19

Which of the following does NOT tend to be one of the toughest managerial decisions?

Accepted Answer

A)  opening a business 
B)  deciding which new product to launch 
C)  buying or selling a business 
D)  hiring and firing 
E)  creating work schedules 
A)  opening a business 
B)  deciding which new product to launch 
C)  buying or selling a business 
D)  hiring and firing 
E)  creating work schedules

Question 20

Which of the following is true about intuition?

Accepted Answer

A)  it is largely arbitrary 
B)  it evolves over time 
C)  it's not based on rationality 
D)  it's similar to guessing 
E)  all of these 
A)  it is largely arbitrary 
B)  it evolves over time 
C)  it's not based on rationality 
D)  it's similar to guessing 
E)  all of these

A decision maker's actions should be guided by

Insight represents a period of less intense conscious concentration during which knowledge and ideas develop.

Matching Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -devise a contingency plan

The creative process generally involves seven different steps that have to occur before a creative idea can be generated.

The last step in the rational decision-making process is

According to the rational decision-making approach, what is the fifth step of the decision-making process?

When using the _______________ group technique, group members follow a generate-discussion-vote cycle until they reach a decision.

Nonprogrammed decisions are usually made by

To help prevent groupthink, leaders should assign the role of "_____________" to each group member to allow each member to freely voice objections and doubts.

Which of the following represents the step of the rational decision-making approach in which the outcomes of the decision are compared to the desired goal?

The third step of the creative process is ___________.

Programmed decisions are common at the higher levels of the organization.

The Delphi technique is a method to systematically gather the judgments of experts who work closely together at a common worksite.

Verification is the final step in the creative process.

Being able to see differences between situations, phenomena, or events is a creative ability called ____ thinking.

A(n) _______ is an informal alliance of individuals or groups formed to achieve a common goal.

Group polarization is the tendency for group members to converge on a common decision outcome or solution.

An innate belief about something without conscious consideration is called

Which of the following does NOT tend to be one of the toughest managerial decisions?

Which of the following is true about intuition?

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 8: Decision Making and Problem Solving

A decision maker's actions should be guided by

Insight represents a period of less intense conscious concentration during which knowledge and ideas develop.

Matching ​Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -​devise a contingency plan

The creative process generally involves seven different steps that have to occur before a creative idea can be generated.

The last step in the rational decision-making process is

According to the rational decision-making approach, what is the fifth step of the decision-making process?

When using the _______________ group technique, group members follow a generate-discussion-vote cycle until they reach a decision.

Nonprogrammed decisions are usually made by

To help prevent groupthink, leaders should assign the role of "_____________" to each group member to allow each member to freely voice objections and doubts.

Which of the following represents the step of the rational decision-making approach in which the outcomes of the decision are compared to the desired goal?

The third step of the creative process is ___________.

Programmed decisions are common at the higher levels of the organization.

The Delphi technique is a method to systematically gather the judgments of experts who work closely together at a common worksite.

Verification is the final step in the creative process.

Being able to see differences between situations, phenomena, or events is a creative ability called ____ thinking.

A(n) _______ is an informal alliance of individuals or groups formed to achieve a common goal.

Group polarization is the tendency for group members to converge on a common decision outcome or solution.

An innate belief about something without conscious consideration is called

Which of the following does NOT tend to be one of the toughest managerial decisions?

Which of the following is true about intuition?

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Matching Match each of the following situations with the stage of the rational approach to decision making it most clearly illustrates. -devise a contingency plan