Exam 16: Organization Change and Change Management

Describe, discuss, and give examples of at least three managerial keys to successfully conducting organizational change and development.Ensure the potential impact of each key is addressed.

Which of the following organizational sources of resistance occurs when decision-making authority is redistributed?

The third stage of the survey feedback process, ___________________________________, involves examining group decision making and communication.

Which of the following does NOT tend to be true of Millennials?

With respect to management development, which of the following is NOT true?

Employees must be prepared for constant change.

The first step in Lewin's Process Model of change is

The process of systematically planning, organizing, and implementing change, from the disassembly of the current state to the realization of a fully functional future state within an organization, is called

Who is often acknowledged after a change effort?

Each of the following is a reason to secure top management support for a change except

The third step in Lewin's Process Model of change is

Refreezing is the process of generating actual change in the organization.

Which source of individual resistance to change occurs when people are simply scared of anything unfamiliar?

Management development programs rely heavily on participative methods such as case studies and role playing to instruct employees.

Transition management

The four areas in which the pressures for change are the most powerful involve people, technology, information processing and communication, and competition.

The areas in which the pressures for change appear most powerful involve all of the following except

When managers consider the impact of a change on the culture, the dominant coalition, and the people, tasks, and structure of the organization, they are more likely to be successful because they have

The first step of Lewin's model of planned change involves refreezing.

The second step in Lewin's Process Model of change is