Exam 8: Managing Change and Innovation

The large-group intervention model typically results in incremental change within an organization.

One value of the idea incubator is that an employee with a good idea has somewhere to go with it,rather than having to shop the idea all over the company and hope someone pays attention.

People change refers to a change in the attitudes and behaviors of a few employees in the organization.

____ refers to a change in the attitudes and behaviors of a few employees in the organization.

After the need for change has been perceived,the next part of the change process is implementing change.

Organizational development involves the application of behavioral science techniques to improve an organization's effectiveness and success.

The ____ is a unit separate from the rest of the organization responsible for the development of a major innovation.

The idea in the large group intervention is to get a sample of people who may have an interest in the organization,gather perspectives from the selected parts of the system,and allow the sample to create a collective future.

Change,according to Kurt Lewin,was a result of the competition between forced and unforced fields.

Experimentation refers to the generation of novel ideas that might meet perceived needs or respond to opportunities for the organization.

When a change involves multiple departments,top management support is especially important.

Which of the following is(are)important role(s)to be played during the process of organizational change?

A(n)____________________ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

Sandra works for a bank that is renowned for being the first commercial bank in the United States to introduce online banking. This can best be described as what type of innovation?

____ uses formal bargaining to win acceptance and approval of a desired change.

____________________ change is a change in the attitudes and behaviors of a few employees in the organization.

The company that placed first on the 2010 Fast Company List was Facebook.

Before implementing new changes in work schedules,Trudy's Trinkets works with the union to ensure a smooth transition.What approach to change is this company using?

Organizational change refers to the adoption of a new idea or behavior by an organization.

Managers and employees that are most involved in an innovation or potential change are often those that seem to prefer the status quo.