Exam 12: Motivating Employees

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In David McClelland's acquired needs theory,what are the three acquired needs most commonly discussed and which is(are)not dependent on relationships with other people?

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The three needs are the need for achievement,the need for power,and the need for affiliation.The need for affiliation is the need for friendships with other people and the need for power is the need to influence people.The need for achievement is the desire to accomplish something.People with a high need for achievement tend to be entrepreneurs.While relationships with other people are implicit in the needs for affiliation and power,relationships with other people are not central to the need for achievement.

____________________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

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Motivation

____________________ theories emphasize the needs that motivate people.

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Content

List the four types of reinforcement.

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Factors that involve the presence or absence of job dissatisfiers,such as working conditions or pay,are known as ____________________.

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Abbi works at Railroad Ties.Her bosses continually indicate that her motivational level is low.Abbi agrees,but is unwilling to work harder until the company changes the types of reward it offers its employees.Which of the following is low for Abbi?

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Jeff and Rob have a difficult time getting along at work. Most days,Jeff spends a lot of time cracking jokes and goofing off,while Rob constantly nags him and tells him to act like a grown-up. On days when Jeff is more reserved,Rob does not nag him,hoping that this will result in improved behavior down the road. This is an example of which form of behavior modification?

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Differentiate between intrinsic and extrinsic rewards.

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Karen is a first line supervisor at Wolfs,Inc.She wishes to increase her employee's opportunities for growth and learning.Which of the following techniques should she use?

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Sally enjoys her job as a teacher,not because of the pay or benefits,but because she feels good about shaping the minds of tomorrow's leaders. Sally is motivated by:

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The equality theory is a process theory that focuses on individuals' perception of how fairly they are treated in comparison to other people.

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________ is an individual's belief about his or her abilities to successfully accomplish a specific task or outcome.

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The degree to which the job is perceived as important and having impact on the company or customers is referred to as

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The equity theory,by J.Stacy Adams,states that equity exists when the ratio of outcomes to inputs for one person is equal to the same ratio for another person.

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The implication of the two-factor theory for managers is clear.Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

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Behavior that is positively reinforced tends to be repeated,and behavior that is not reinforced tends not to be repeated,as stated in the Law of Effect.

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Which of the following is the administration of a pleasant and rewarding consequence following a desired behavior?

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External and relatedness are the first two groups of needs in Alderfer's ERG theory.

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Which of the following is a content theory that proposes that people are motivated by physiological,safety,belongingness,esteem,and self-actualization needs?

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A content theory that proposes that people are motivated by five categories of needs-physiological,safety,belongingness,esteem,and self-actualization-that exist in a hierarchical order is called the ____________________ theory.

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