Question 1

The three distinct steps for achieving behavioral and attitudinal change with organizational development are planning, changing,and stabilizing.

Accepted Answer

A) True 
 B)False

Question 2

Organizational change refers to the adoption of a new idea or behavior by an organization.

Accepted Answer

A) True 
 B)False

Question 3

An ambidextrous approach means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations.

Accepted Answer

A) True 
 B)False

Question 4

Today's most successful companies are including _____ directly in the product and service development process.

Accepted Answer

A)  employees 
B)  internal buyers 
C)  competitors 
D)  customers 
E)  all of these 
A)  employees 
B)  internal buyers 
C)  competitors 
D)  customers 
E)  all of these

Question 5

List the three distinct steps for achieving behavioral and attitudinal change.

Accepted Answer

Unfreezing

Question 6

Communication and education tactic to change implementation should be used when:

Accepted Answer

A)  initiators clearly have power. 
B)  group has power over implementation. 
C)  change is technical. 
D)  users need to feel involved. 
E)  group will lose out in change. 
A)  initiators clearly have power. 
B)  group has power over implementation. 
C)  change is technical. 
D)  users need to feel involved. 
E)  group will lose out in change.

Question 7

A(n) _____ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

Accepted Answer

The answer of A(n) _____ is a unit separate from...

Question 8

Lack of understanding or trust are common reasons for resistance to change.

Accepted Answer

A) True 
 B)False

Question 9

If organizations don't successfully change and innovate, they die.

Accepted Answer

A) True 
 B)False

Question 10

Survey feedback enhances the cohesiveness and success of organizational groups and teams.

Accepted Answer

A) True 
 B)False

Question 11

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

Accepted Answer

organizati

Question 12

Which of the following symbolizes to all employees that the change is important for the organization?

Accepted Answer

A)  Education 
B)  Coercion 
C)  Participation 
D)  Negotiation 
E)  Top management support 
A)  Education 
B)  Coercion 
C)  Participation 
D)  Negotiation 
E)  Top management support

Question 13

A _____ change is related to the organization production process.

Accepted Answer

A)  new product 
B)  technological 
C)  structural 
D)  culture/people 
E)  competitive 
A)  new product 
B)  technological 
C)  structural 
D)  culture/people 
E)  competitive

Question 14

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____ .

Accepted Answer

The answer of The innovation strategy for changing products and...

Question 15

The horizontal linkage model is best applied to a:

Accepted Answer

A)  low pressure environment. 
B)  stable environment. 
C)  environment that requires speed. 
D)  customer service environment. 
E)  manufacturing environment. 
A)  low pressure environment. 
B)  stable environment. 
C)  environment that requires speed. 
D)  customer service environment. 
E)  manufacturing environment.

Question 16

After the need for change has been perceived, the next part of the change process is implementing change.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following refers to the generation of novel solutions to perceived problems?

Accepted Answer

A)  Problem solving 
B)  Organizational development 
C)  Creativity 
D)  Brainstorming 
E)  Perceived solution 
A)  Problem solving 
B)  Organizational development 
C)  Creativity 
D)  Brainstorming 
E)  Perceived solution

Question 18

The adoption of a new idea or behavior by an organization is known as organizational _____.

Accepted Answer

A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility. 
A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility.

Question 19

An organization that is managed in a traditional and bureaucratic way will find itself stagnant, dysfunctional, and unable to adapt to its environment. Write a short essay that explains people change and culture change, and evaluate why they are necessary to achieve the change process. Be sure to include a detailed example of each in your answer.

Accepted Answer

People change refers to change in how a

Question 20

Skunkworks are a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

A) True 
 B)False

The three distinct steps for achieving behavioral and attitudinal change with organizational development are planning, changing,and stabilizing.

Organizational change refers to the adoption of a new idea or behavior by an organization.

An ambidextrous approach means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations.

Today's most successful companies are including _____ directly in the product and service development process.

List the three distinct steps for achieving behavioral and attitudinal change.

Communication and education tactic to change implementation should be used when:

A(n) _____ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

Lack of understanding or trust are common reasons for resistance to change.

If organizations don't successfully change and innovate, they die.

Survey feedback enhances the cohesiveness and success of organizational groups and teams.

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

Which of the following symbolizes to all employees that the change is important for the organization?

A _____ change is related to the organization production process.

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____ .

The horizontal linkage model is best applied to a:

After the need for change has been perceived, the next part of the change process is implementing change.

Which of the following refers to the generation of novel solutions to perceived problems?

The adoption of a new idea or behavior by an organization is known as organizational _____.

Skunkworks are a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 11: Managing Change and Innovation

The three distinct steps for achieving behavioral and attitudinal change with organizational development are planning, changing,and stabilizing.

Organizational change refers to the adoption of a new idea or behavior by an organization.

An ambidextrous approach means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations.

Today's most successful companies are including _____ directly in the product and service development process.

List the three distinct steps for achieving behavioral and attitudinal change.

Communication and education tactic to change implementation should be used when:

A(n) _____ is a unit separate from the rest of the organization and is responsible for developing and initiating a major innovation.

Lack of understanding or trust are common reasons for resistance to change.

If organizations don't successfully change and innovate, they die.

Survey feedback enhances the cohesiveness and success of organizational groups and teams.

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

Which of the following symbolizes to all employees that the change is important for the organization?

A _____ change is related to the organization production process.

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as _____ .

The horizontal linkage model is best applied to a:

After the need for change has been perceived, the next part of the change process is implementing change.

Which of the following refers to the generation of novel solutions to perceived problems?

The adoption of a new idea or behavior by an organization is known as organizational _____.

Skunkworks are a separate small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters