Exam 11: Managing Change and Innovation

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as _____.

When a change involves multiple departments, top management support is especially important.

A step in the diagnosis stage of organizational development in which participants are made aware of problems in order to increase their willingness to change their behavior is called _____ .

A(n) _____ is a person who sees the need for and champions productive change within the organization.

An example of an organizational would be:

Research shows that managers in creative companies avoid risk and experimentation.

Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as a(n)_____ type of organization.

Jackie, a new employee of yours, strikes you as curious, open-minded, and receptive to new ideas. Keep your eye on Jackie, for she may very well be:

_____ change is a change in the attitudes and behaviors of a few employees in the organization.

Scenario - Jaimie Hall The continuing development and improvement of computer information systems has made a powerful impression on Jaimie Hall, CEO of See-Saw City (SSC). The current computer system at SSC is seven years old, and while still highly useful and reliable, Jaimie is wondering if a new system would be more efficient and more useful. Jaimie recognized that some of her managers would prefer to keep the old system, while others have been requesting that the company update its information capability. -In planning how to implement the new system, Jaimie can anticipate some resistance to the new system. This resistance can come from all of the following, EXCEPT :

The role of the _____ is to prevent people in other roles from adopting a bad idea.

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization?

The _____ role in organizational change involves providing a "reality test."

A product change is a change in the organization's product or service outputs.

Which variation of new venture teams is described as a small separate, informal, highly autonomous, and often selective group that focuses on breakthrough ideas for the business?

A fast-cycle team is a multifunctional, and sometimes multinational, team that works under stringent timelines and is provided with high levels of resources and empowerment to accomplish an accelerated product development project.

Which of the following is a person who sees the need for and fights for productive change in an organization?

Culture change pertains to the whole organization.

Successful change requires that organizations be capable of both creating and implementing ideas, which means the organization must learn to be _____.

Shared development of innovations among several departments is emphasized by the _____ approach to innovation