Exam 11: Managing Change and Innovation

An approach to innovation that emphasizes shared development of innovations among several departments is referred to as the horizontal linkage model.

Vivian, as a vice-president of marketing, whihc is far removed from the research and development department. However, she keeps a close eye on what is happening in R & D and tries to support good ideas whenever she can by removing unnecessary organizational obstacles. Vivian is a good example of a(n)_____.

Which of the following is(are) important role(s) to be played during the process of organizational change?

The _____ model is an approach to product change that emphasizes shared development of innovations among several departments.

Which approach to change implementation should be used when a crisis exists?

Training is one of the most frequently used approaches to changing people's mindsets.

Organizational development can help managers address problems such as merger/acquisitions, conflict management, and _____ .

List the four reasons why employees tend to resist change.

Which of the following means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry?

Which approach should a group use to resist change if the group has power over implementation and if the group will lose out in the change?

Describe the three innovative strategies for new products and technologies.

The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

Technology change involves the hierarchy of authority, goals, administrative procedures, and managerial systems.

A step in the diagnosis stage of organizational development in which participants are made aware of problems is referred to as _____,

Change, according to Kurt Lewin, is a result of the competition between forced and unforced fields.

Inventory managers at SYX Enterprises utilize an inventory control system where materials are scheduled to arrive just as they are needed on the production line. This is referred to as:

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called _____.

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____ .

The acceptance of mistakes, the freedom to discuss ideas, and the assignment of nonspecialists to problems are characteristics of creative organizations or departments.

Implementing change is often one of the most difficult aspects of organization management. Imagine that you are the Human Resources Director of a corporation, and your company's executive team has asked you to develop a new dress code. Using this example, write an essay explaining why employees might resist the new dress code. Then map out a plan for developing and implementing the code in a way that might overcome some of this resistance.