Exam 12: Managing Human Resource

The term _____ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees. -To select high-potential individuals for management positions, what is the best selection device that Gregory could use?

Describe the concept of changing social contract by differentiating between the new and the old contract.

According to MANAGER'S SHOPTALK in chapter 12, which of the following would improve your chances of getting the job?

Affirmative action requires that an employer take positive steps to guarantee promotion from within.

In the _____ process, employers attempt to determine the skills, abilities, and other attributes a person needs to perform a particular job.

Sexual harassment is a violation of Title VII of the Civil Rights Act.

The systematic process of gathering and interpreting information about essential duties refers to _____.

Structured interviews allow the applicant a great deal of freedom in determining the course of the conversation, with the interviewer taking care not to influence the person's remarks.

Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement that "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

In _____, an experienced employee is asked to take a new employee "under his or her wing" and show the newcomer how to perform job duties.

Name and briefly describe four approaches to training and development.

Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of:

A key element of the strategic approach to human resource management argues that human resource management is NOT a matching process and managers should avoid attempts to match or integrate employees to organization's strategy and goals.

Sandra, a human resources manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as _____.

A junior VP at a financial services firm meets regularly with Edward, a retired businessman who is now in the business of directing, instructing, and training managers in the development of their personal competencies. Edward can best be described as a(n) _____.

The Family and Medical Leave Act established mandatory safety and health standards in organizations for working families.

_____ is a systematic process of gathering and interpreting information about the essential duties.

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next ten years. He is most likely to perform which of the following activities?

Which of the following is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development?