Question 1

Control over method in job enrichment means that the worker

Accepted Answer

A)  communicates directly with the client or customer. 
B)  must present to management an analysis of the best method. 
C)  chooses the method to accomplish the assigned task. 
D)  must try a new method for accomplishing the task. 
A)  communicates directly with the client or customer. 
B)  must present to management an analysis of the best method. 
C)  chooses the method to accomplish the assigned task. 
D)  must try a new method for accomplishing the task.

Question 2

You know that you are part of a high-performance work system when production workers are asked to participate in important decisions.

Accepted Answer

A) True 
 B)False

Question 3

Job rotation is a good example of vertical job loading.

Accepted Answer

A) True 
 B)False

Question 4

A major characteristic of a high-performance work system in a manufacturing environment is that

Accepted Answer

A)  workers are allowed limited rest breaks. 
B)  time and motion studies dictate work methods. 
C)  supervisors make all the important decisions. 
D)  workers participate in making decisions that have an impact. 
A)  workers are allowed limited rest breaks. 
B)  time and motion studies dictate work methods. 
C)  supervisors make all the important decisions. 
D)  workers participate in making decisions that have an impact.

Question 5

An emerging trend is to for companies to hire people to work at various activities rather than fill a specific job slot.

Accepted Answer

A) True 
 B)False

Question 6

An enriched job typically includes the element of

Accepted Answer

A)  control over resources. 
B)  indirect communication authority. 
C)  routine experiences. 
D)  limited personal accountability. 
A)  control over resources. 
B)  indirect communication authority. 
C)  routine experiences. 
D)  limited personal accountability.

Question 7

Many cases of back pain stem from ergonomics problems, including long periods of time hunched over a computer monitor.

Accepted Answer

A) True 
 B)False

Question 8

A giant organization like AT&T that uses telecommuting is likely to achieve increased productivity.

Accepted Answer

A) True 
 B)False

Question 9

Telecommuting offers access to a wider range of employee talent.

Accepted Answer

A) True 
 B)False

Question 10

Explain how you might enrich any job familiar to you, using the job characteristics model.

Accepted Answer

As a claims examiner, I would

Question 11

A major contributor to musculoskeletal disorders on the job is not using a part of the body, such as the hands and wrist, frequently enough.

Accepted Answer

A) True 
 B)False

Question 12

Job embeddedness refers to

Accepted Answer

A)  the array of forces attaching people to their jobs. 
B)  the physical and mental changes individuals make in the task or relationship aspects of their job. 
C)  a temporary switching of job assignments. 
D)  increasing the number and variety of tasks within a job. 
A)  the array of forces attaching people to their jobs. 
B)  the physical and mental changes individuals make in the task or relationship aspects of their job. 
C)  a temporary switching of job assignments. 
D)  increasing the number and variety of tasks within a job.

Question 13

The purpose of job crafting is to emphasize aspects of the job that will lead to higher hourly pay or bonus pay.

Accepted Answer

A) True 
 B)False

Question 14

An example of the contextual characteristics of a job would be the type and amount of equipment use the job requires.

Accepted Answer

A) True 
 B)False

Question 15

According to the contemporary view of jobs, the competent worker strictly follows his or her job description.

Accepted Answer

A) True 
 B)False

Question 16

Priscilla, a customer service representative at a call center, adds to her job by asking customers how much they liked their previous purchase. Priscilla is engaged in job

Accepted Answer

A)  simplification. 
B)  rotation. 
C)  crafting. 
D)  specialization. 
A)  simplification. 
B)  rotation. 
C)  crafting. 
D)  specialization.

Question 17

Night-shift workers have a lower incidence of alcohol and drug abuse than do workers on the day and evening shifts.

Accepted Answer

A) True 
 B)False

Question 18

Job sharing is a work arrangement in which

Accepted Answer

A)  two people who work part-time share one job. 
B)  salary and benefits are prorated for the half-time workers. 
C)  both a & b 
D)  employees work from home. 
A)  two people who work part-time share one job. 
B)  salary and benefits are prorated for the half-time workers. 
C)  both a & b 
D)  employees work from home.

Question 19

Workers with high job involvement often consider their job to be part of their self-mage.

Accepted Answer

A) True 
 B)False

Question 20

A modified work schedule

Accepted Answer

A)  is any formal departure from the traditional hours of work. 
B)  excludes shift work and staggered work hours. 
C)  both a & b 
D)  leads to ergonomic problems. 
A)  is any formal departure from the traditional hours of work. 
B)  excludes shift work and staggered work hours. 
C)  both a & b 
D)  leads to ergonomic problems.

Control over method in job enrichment means that the worker

You know that you are part of a high-performance work system when production workers are asked to participate in important decisions.

Job rotation is a good example of vertical job loading.

A major characteristic of a high-performance work system in a manufacturing environment is that

An emerging trend is to for companies to hire people to work at various activities rather than fill a specific job slot.

An enriched job typically includes the element of

Many cases of back pain stem from ergonomics problems, including long periods of time hunched over a computer monitor.

A giant organization like AT&T that uses telecommuting is likely to achieve increased productivity.

Telecommuting offers access to a wider range of employee talent.

Explain how you might enrich any job familiar to you, using the job characteristics model.

A major contributor to musculoskeletal disorders on the job is not using a part of the body, such as the hands and wrist, frequently enough.

Job embeddedness refers to

The purpose of job crafting is to emphasize aspects of the job that will lead to higher hourly pay or bonus pay.

An example of the contextual characteristics of a job would be the type and amount of equipment use the job requires.

According to the contemporary view of jobs, the competent worker strictly follows his or her job description.

Priscilla, a customer service representative at a call center, adds to her job by asking customers how much they liked their previous purchase. Priscilla is engaged in job

Night-shift workers have a lower incidence of alcohol and drug abuse than do workers on the day and evening shifts.

Job sharing is a work arrangement in which

Workers with high job involvement often consider their job to be part of their self-mage.

A modified work schedule

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters

Exam 7: Job Design and Work Schedules

Control over method in job enrichment means that the worker

You know that you are part of a high-performance work system when production workers are asked to participate in important decisions.

Job rotation is a good example of vertical job loading.

A major characteristic of a high-performance work system in a manufacturing environment is that

An emerging trend is to for companies to hire people to work at various activities rather than fill a specific job slot.

An enriched job typically includes the element of

Many cases of back pain stem from ergonomics problems, including long periods of time hunched over a computer monitor.

A giant organization like AT&T that uses telecommuting is likely to achieve increased productivity.

Telecommuting offers access to a wider range of employee talent.

Explain how you might enrich any job familiar to you, using the job characteristics model.

A major contributor to musculoskeletal disorders on the job is not using a part of the body, such as the hands and wrist, frequently enough.

Job embeddedness refers to

The purpose of job crafting is to emphasize aspects of the job that will lead to higher hourly pay or bonus pay.

An example of the contextual characteristics of a job would be the type and amount of equipment use the job requires.

According to the contemporary view of jobs, the competent worker strictly follows his or her job description.

Priscilla, a customer service representative at a call center, adds to her job by asking customers how much they liked their previous purchase. Priscilla is engaged in job

Night-shift workers have a lower incidence of alcohol and drug abuse than do workers on the day and evening shifts.

Job sharing is a work arrangement in which

Workers with high job involvement often consider their job to be part of their self-mage.

A modified work schedule

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters