Question 1

Sylvia is the store manager at a large supermarket, thereby qualifying as a generalist in her job.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is the least effective method for preventing cumulative trauma disorder?

Accepted Answer

A)  use the computer mouse whenever possible 
B)  rotate jobs to reduce repetitive hand and body movements 
C)  install equipment that minimizes awkward hand and body movements 
D)  use voice recognition systems as a substitute for keyboarding 
A)  use the computer mouse whenever possible 
B)  rotate jobs to reduce repetitive hand and body movements 
C)  install equipment that minimizes awkward hand and body movements 
D)  use voice recognition systems as a substitute for keyboarding

Question 3

A major benefit of job specialization is that it allows for

Accepted Answer

A)  a flexible work force. 
B)  enrichment of virtually all jobs. 
C)  excellent coordination of contributors to a total job. 
D)  the development of expertise at all occupational levels. 
A)  a flexible work force. 
B)  enrichment of virtually all jobs. 
C)  excellent coordination of contributors to a total job. 
D)  the development of expertise at all occupational levels.

Question 4

Working the back of a deep display case to stock merchandise can be uncomfortable, so OSHA recommends is the use of display cases that are stocked from the back.

Accepted Answer

A) True 
 B)False

Question 5

In the job characteristics model, the task dimension of autonomy leads to

Accepted Answer

A)  skill variety. 
B)  a feeling of meaningfulness. 
C)  a feeling of responsibility for work outcomes. 
D)  job satisfaction. 
A)  skill variety. 
B)  a feeling of meaningfulness. 
C)  a feeling of responsibility for work outcomes. 
D)  job satisfaction.

Question 6

A job contains high task significance when the

Accepted Answer

A)  work output touches the lives of many people. 
B)  work output earns a profit for the firm. 
C)  job holder has varied working hours. 
D)  job holder receives frequent feedback from the boss. 
A)  work output touches the lives of many people. 
B)  work output earns a profit for the firm. 
C)  job holder has varied working hours. 
D)  job holder receives frequent feedback from the boss.

Question 7

Automation enhances job satisfaction when annoying or dangerous tasks are removed.

Accepted Answer

A) True 
 B)False

Question 8

According to the method of creating high-performance jobs by adjusting resources, bookkeeper Pam will perform at her best when she

Accepted Answer

A)  gets paid more than most bookkeepers. 
B)  creates her own resources. 
C)  gets all the resources she needs to do her job. 
D)  consults regularly with a human resources specialist. 
A)  gets paid more than most bookkeepers. 
B)  creates her own resources. 
C)  gets all the resources she needs to do her job. 
D)  consults regularly with a human resources specialist.

Question 9

A potential disadvantage of telecommuting is that workers at home are likely to

Accepted Answer

A)  work on weekends. 
B)  face distractions at home. 
C)  feel isolation from coworkers. 
D)  feel exploited. 
A)  work on weekends. 
B)  face distractions at home. 
C)  feel isolation from coworkers. 
D)  feel exploited.

Question 10

Contingent workers

Accepted Answer

A)  share jobs with other employees. 
B)  are only hired when they are needed. 
C)  always work less than 40 hours per week. 
D)  work for more than one employer at a time. 
A)  share jobs with other employees. 
B)  are only hired when they are needed. 
C)  always work less than 40 hours per week. 
D)  work for more than one employer at a time.

Question 11

Zeke is in charge of stocking shelves in the soft-drink aisle in a supermarket. To apply job enlargement, the store manager might

Accepted Answer

A)  allow Zeke to do market research about soft-drink consumption. 
B)  schedule Zeke to switch back and forth between stocking the soft-drink and pet-food aisles. 
C)  give Zeke the additional permanent assignment of also stocking the dry-cereal section. 
D)  assign Zeke flexible working hours. 
A)  allow Zeke to do market research about soft-drink consumption. 
B)  schedule Zeke to switch back and forth between stocking the soft-drink and pet-food aisles. 
C)  give Zeke the additional permanent assignment of also stocking the dry-cereal section. 
D)  assign Zeke flexible working hours.

Question 12

Control over method in job enrichment refers to a worker being permitted to determine when he or she will perform a particular task.

Accepted Answer

A) True 
 B)False

Question 13

Under the new system at LouisVuitton, it take less time to assemble bags, in part because they no longer sit around on carts waiting to be moved by workers from one workstation to another. That enables the company to ship fresh collections to its boutiques every six weeks-more than twice as frequently as in the past. 
1. What does this story illustrate about job design?
2. Do you think workers prefer the new system? Why?

Accepted Answer

1. The Louis Vuitton story illustrates h

Question 14

A positive feature of job enlargement is that it avoids the problem of having to deal with multiple priorities.

Accepted Answer

A) True 
 B)False

Sylvia is the store manager at a large supermarket, thereby qualifying as a generalist in her job.

Which of the following is the least effective method for preventing cumulative trauma disorder?

A major benefit of job specialization is that it allows for

Working the back of a deep display case to stock merchandise can be uncomfortable, so OSHA recommends is the use of display cases that are stocked from the back.

In the job characteristics model, the task dimension of autonomy leads to

A job contains high task significance when the

Automation enhances job satisfaction when annoying or dangerous tasks are removed.

According to the method of creating high-performance jobs by adjusting resources, bookkeeper Pam will perform at her best when she

A potential disadvantage of telecommuting is that workers at home are likely to

Contingent workers

Zeke is in charge of stocking shelves in the soft-drink aisle in a supermarket. To apply job enlargement, the store manager might

Control over method in job enrichment refers to a worker being permitted to determine when he or she will perform a particular task.

A positive feature of job enlargement is that it avoids the problem of having to deal with multiple priorities.

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters

Exam 7: Job Design and Work Schedules

Sylvia is the store manager at a large supermarket, thereby qualifying as a generalist in her job.

Which of the following is the least effective method for preventing cumulative trauma disorder?

A major benefit of job specialization is that it allows for

Working the back of a deep display case to stock merchandise can be uncomfortable, so OSHA recommends is the use of display cases that are stocked from the back.

In the job characteristics model, the task dimension of autonomy leads to

A job contains high task significance when the

Automation enhances job satisfaction when annoying or dangerous tasks are removed.

According to the method of creating high-performance jobs by adjusting resources, bookkeeper Pam will perform at her best when she

A potential disadvantage of telecommuting is that workers at home are likely to

Contingent workers

Zeke is in charge of stocking shelves in the soft-drink aisle in a supermarket. To apply job enlargement, the store manager might

Control over method in job enrichment refers to a worker being permitted to determine when he or she will perform a particular task.

A positive feature of job enlargement is that it avoids the problem of having to deal with multiple priorities.

The Managers Job

International Management and Cultural Diversity

Ethics and Social Responsibility

Essentials of Planning

Problem Solving and Decision Making

Quantitative Techniques for Planning and Decision Making

Organization Structure, Culture, and Change

Staffing and Human Resource Management

Leadership

Motivation

Communication

Teams, Groups, and Teamwork

Information Technology and E-Commerce

Essentials of Control

Managing Ineffective Performers

Enhancing Personal Productivity and Managing Stress

Filters