Question 1

What is the term used for the business culture when an organizational subunit will not use solutions or information created outside of the subunit?

Accepted Answer

A) Knowledge hoarding. 
B) Recursive knowledge sharing. 
C) Internal exchange. 
D) Not-invented-here syndrome. 
E) Intra-unit knowledge collection and sharing. 
A) Knowledge hoarding. 
B) Recursive knowledge sharing. 
C) Internal exchange. 
D) Not-invented-here syndrome. 
E) Intra-unit knowledge collection and sharing.

Question 2

Which of the following is not a capability of a workflow system?

Accepted Answer

A) Knowledge capture through the capture of steps that lead to project completion. 
B) Knowledge discovery by analyzing and optimizing processes detailing a project. 
C) Knowledge sharing by providing a template for reuse of stored processes. 
D) Knowledge capture and sharing when used as a training tool. 
E) None of the above. 
A) Knowledge capture through the capture of steps that lead to project completion. 
B) Knowledge discovery by analyzing and optimizing processes detailing a project. 
C) Knowledge sharing by providing a template for reuse of stored processes. 
D) Knowledge capture and sharing when used as a training tool. 
E) None of the above.

Question 3

How did the Ernst & Young Center for Business Knowledge (CBK) achieve its knowledge sharing goals with respect to technologies?

Accepted Answer

The CBK was established with two goals i

Question 4

Petrash defines KM as "getting the right information to the right people at the right time to enable quality of decision making". Show how this definition correlates to the crucial requirements for success of knowledge sharing systems in industrial practice.

Accepted Answer

First, "getting the right information" i

Question 5

What are the essential tasks of an LL system? Briefly describe each task.

Accepted Answer

1. Collect the lessons-through one of th

Question 6

Knowledge sharing systems help distribute organizational knowledge even after the original knowledge sources are no longer with the organization.

Accepted Answer

A) True 
 B)False

Question 7

A document management system is a repository of documents.

Accepted Answer

A) True 
 B)False

Question 8

Why should knowledge sharing systems be integrated into existing environments?

Accepted Answer

A) Reduce implementation costs and increase ROI. 
B) Better collection of dispersed organizational knowledge. 
C) Humans tend to avoid efforts to formalize knowledge. 
D) Reduce training time needed. 
E) Take advantage of explicit organizational data. 
A) Reduce implementation costs and increase ROI. 
B) Better collection of dispersed organizational knowledge. 
C) Humans tend to avoid efforts to formalize knowledge. 
D) Reduce training time needed. 
E) Take advantage of explicit organizational data.

Question 9

Knowledge sharing systems are designed to share organizational knowledge, not individual knowledge.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not an appropriate technology for storing lessons learned?

Accepted Answer

A) Object-oriented databases. 
B) Electronic e-mail messages. 
C) Case libraries. 
D) Semi-structured document management systems. 
E) Relational databases. 
A) Object-oriented databases. 
B) Electronic e-mail messages. 
C) Case libraries. 
D) Semi-structured document management systems. 
E) Relational databases.

Question 11

What IT tools are commonly integrated into knowledge sharing systems?

Accepted Answer

Although many IT tools originated for th

Question 12

Which of the following is not an example of a specific type of knowledge sharing system?

Accepted Answer

A) Incident report databases. 
B) Expertise locator systems. 
C) Lessons learned systems. 
D) Best practices databases. 
E) None of the above. 
A) Incident report databases. 
B) Expertise locator systems. 
C) Lessons learned systems. 
D) Best practices databases. 
E) None of the above.

Question 13

What are the five crucial requirements for the success of knowledge sharing systems in industrial practice?

Accepted Answer

1. Collection and systematic organizatio

What is the term used for the business culture when an organizational subunit will not use solutions or information created outside of the subunit?

Which of the following is not a capability of a workflow system?

How did the Ernst & Young Center for Business Knowledge (CBK) achieve its knowledge sharing goals with respect to technologies?

Petrash defines KM as "getting the right information to the right people at the right time to enable quality of decision making". Show how this definition correlates to the crucial requirements for success of knowledge sharing systems in industrial practice.

What are the essential tasks of an LL system? Briefly describe each task.

Knowledge sharing systems help distribute organizational knowledge even after the original knowledge sources are no longer with the organization.

A document management system is a repository of documents.

Why should knowledge sharing systems be integrated into existing environments?

Knowledge sharing systems are designed to share organizational knowledge, not individual knowledge.

Which of the following is not an appropriate technology for storing lessons learned?

What IT tools are commonly integrated into knowledge sharing systems?

Which of the following is not an example of a specific type of knowledge sharing system?

What are the five crucial requirements for the success of knowledge sharing systems in industrial practice?

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Application Systems

Knowledge Capture Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

The Future of Knowledge Management

Filters

Exam 8: Knowledge Sharing Systems

What is the term used for the business culture when an organizational subunit will not use solutions or information created outside of the subunit?

Which of the following is not a capability of a workflow system?

How did the Ernst & Young Center for Business Knowledge (CBK) achieve its knowledge sharing goals with respect to technologies?

Petrash defines KM as "getting the right information to the right people at the right time to enable quality of decision making". Show how this definition correlates to the crucial requirements for success of knowledge sharing systems in industrial practice.

What are the essential tasks of an LL system? Briefly describe each task.

Knowledge sharing systems help distribute organizational knowledge even after the original knowledge sources are no longer with the organization.

A document management system is a repository of documents.

Why should knowledge sharing systems be integrated into existing environments?

Knowledge sharing systems are designed to share organizational knowledge, not individual knowledge.

Which of the following is not an appropriate technology for storing lessons learned?

What IT tools are commonly integrated into knowledge sharing systems?

Which of the following is not an example of a specific type of knowledge sharing system?

What are the five crucial requirements for the success of knowledge sharing systems in industrial practice?

Introducing Knowledge Management

The Nature of Knowledge

Knowledge Management Foundations

Knowledge Management Solutions: Processes and Systems

Organizational Impacts of Knowledge Management

Knowledge Application Systems

Knowledge Capture Systems

Knowledge Discovery Systems

Emergent Knowledge Management Practices

Factors Influencing Knowledge Management

Leadership Assessment of Knowledge Management

The Future of Knowledge Management

Filters