Question 1

Which of the following nonmerchant e-commerce companies supports a competitive bidding process?

Accepted Answer

A)  auctions 
B)  clearinghouses 
C)  B2C firms 
D)  mashups 
A)  auctions 
B)  clearinghouses 
C)  B2C firms 
D)  mashups

Question 2

What are mashups? Explain with the help of an example?

Accepted Answer

Web 2.0 encourages mashups,which result

Question 3

How is the value of social capital determined?

Accepted Answer

The value of social capital is

Question 4

In the Web 2.0 world,no marketing is done.New product features are released and vendors wait for users to spread the news to one another,one friend sending a message to many friends;most of whom send that message,in turn,to their friends;and so forth,in a process called ________.

Accepted Answer

A)  affiliate marketing 
B)  viral marketing 
C)  co-marketing 
D)  network marketing 
A)  affiliate marketing 
B)  viral marketing 
C)  co-marketing 
D)  network marketing

Question 5

What are the six characteristics of Enterprise 2.0?

Accepted Answer

McAfee defined six characteristics of En

Question 6

Which of the following is true of Social CRM?

Accepted Answer

A)  Relationships between vendors and buyers are predefined. 
B)  Customers control their relationships with the company. 
C)  Organizations offer very few customer touch points. 
D)  Service-oriented architecture has impeded Social CRM. 
A)  Relationships between vendors and buyers are predefined. 
B)  Customers control their relationships with the company. 
C)  Organizations offer very few customer touch points. 
D)  Service-oriented architecture has impeded Social CRM.

Question 7

Social capital is the investment in social relations with the expectation of returns in the marketplace.

Accepted Answer

A) True 
 B)False

Question 8

Without distribution and retailing partners,manufacturer who engages in e-commerce will have the increased logistics expense of entering and processing orders in small quantities.

Accepted Answer

A) True 
 B)False

Question 9

Not all business information systems benefit from flexibility and organic growth offered by Web 2.0.

Accepted Answer

A) True 
 B)False

Question 10

Gateway Corp.eliminated all its channel members and now sells directly to the public over the Internet.This is an example of disintermediation.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following has enabled thin-client applications to have considerable functionality?

Accepted Answer

A)  increase in the number of users 
B)  increase in user-generated content 
C)  increased capabilities of browsers 
D)  increased communication between client and server 
A)  increase in the number of users 
B)  increase in user-generated content 
C)  increased capabilities of browsers 
D)  increased communication between client and server

Question 12

Which of the following expenses are likely to increase for manufacturers who use e-commerce to sell directly to consumers?

Accepted Answer

A)  procurement expenses 
B)  advertising expenses 
C)  production expenses 
D)  customer-service expenses 
A)  procurement expenses 
B)  advertising expenses 
C)  production expenses 
D)  customer-service expenses

Question 13

Enterprise 2.0 content is tagged differently from the content on the Web.

Accepted Answer

A) True 
 B)False

Question 14

A(n)________ is a structure of individuals and organizations that are related to each other in some way.

Accepted Answer

A)  folksonomy 
B)  electronic exchange 
C)  social network 
D)  crowdsource 
A)  folksonomy 
B)  electronic exchange 
C)  social network 
D)  crowdsource

Question 15

A ________ is a content structure that has emerged from the processing of many user tags.

Accepted Answer

A)  metalanguage 
B)  mashup 
C)  folksonomy 
D)  bookmark 
A)  metalanguage 
B)  mashup 
C)  folksonomy 
D)  bookmark

Question 16

Web 2.0 companies lock down all the legal rights they can.

Accepted Answer

A) True 
 B)False

Question 17

________ is the application of Web 2.0 technologies,collaboration systems,social networking,and related technologies to facilitate the cooperative work of intellectual workers in organizations.

Accepted Answer

A)  Enterprise architecture 
B)  Enterprise resource planning 
C)  Enterprise 2.0 
D)  Enterprise application integration 
A)  Enterprise architecture 
B)  Enterprise resource planning 
C)  Enterprise 2.0 
D)  Enterprise application integration

Question 18

Which of the following was a supporting technology of pre-Internet systems?

Accepted Answer

A)  EDI 
B)  SOA 
C)  HTML 
D)  Flash 
A)  EDI 
B)  SOA 
C)  HTML 
D)  Flash

Question 19

How is e-commerce related to price elasticity?

Accepted Answer

From the seller's side,e-commerce produc

Question 20

What is Social CRM?

Accepted Answer

Social CRM is customer relationship mana

Exam 8: E-Commerce, Web 2.0, and Social Networking

Which of the following nonmerchant e-commerce companies supports a competitive bidding process?

What are mashups? Explain with the help of an example?

How is the value of social capital determined?

In the Web 2.0 world,no marketing is done.New product features are released and vendors wait for users to spread the news to one another,one friend sending a message to many friends;most of whom send that message,in turn,to their friends;and so forth,in a process called ________.

What are the six characteristics of Enterprise 2.0?

Which of the following is true of Social CRM?

Social capital is the investment in social relations with the expectation of returns in the marketplace.

Without distribution and retailing partners,manufacturer who engages in e-commerce will have the increased logistics expense of entering and processing orders in small quantities.

Not all business information systems benefit from flexibility and organic growth offered by Web 2.0.

Gateway Corp.eliminated all its channel members and now sells directly to the public over the Internet.This is an example of disintermediation.

Which of the following has enabled thin-client applications to have considerable functionality?

Which of the following expenses are likely to increase for manufacturers who use e-commerce to sell directly to consumers?

Enterprise 2.0 content is tagged differently from the content on the Web.

A(n)________ is a structure of individuals and organizations that are related to each other in some way.

A ________ is a content structure that has emerged from the processing of many user tags.

Web 2.0 companies lock down all the legal rights they can.

________ is the application of Web 2.0 technologies,collaboration systems,social networking,and related technologies to facilitate the cooperative work of intellectual workers in organizations.

Which of the following was a supporting technology of pre-Internet systems?

How is e-commerce related to price elasticity?

What is Social CRM?

The Importance of MIS

Business Processes, Information, and Information Systems

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

Data Communications

Business Process Management

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Information Systems Management

Information Security Management

Improving Your Collaboration Skills

Using Collaboration Information Systems

Information Systems and Decision Making

Knowledge Management and Expert Systems

Introduction to Microsoft Excel

Preparing a Computer Budget Using Excel

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Remote, Nomadic, and Mobile Systems

Functional Processes, Applications, and Systems

Enterprise Resource Planning (ERP)Systems

Supply Chain Management

Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

Business Process Management

Systems Development Project Management

Outsourcing

International MIS

Filters