Exam 9: Managing Stress and Work Life Balance

List some of the emotion-focused coping strategies for organizations.

What BEST describes the relationship between stress and job performance?

When looking at individuals and stress, organizations must realize that individuals ________.

According to the Occupational Health and Safety Administration (OSHA), all organizations should have a "zero-tolerance policy" toward workplace violence.

________, assigning employees to different jobs (which themselves do not change) on a regular basis, can sometime alleviate stress.

Many things can be stressful for an employee, even events that the employee does not perceive as important or significant.

Stress can occur if the person experiencing an opportunity or a threat is unsure whether he or she can effectively deal with it.

A company hires two new employees. While Ellen is training Seth, she gives him a detailed explanation of what he has to do and what he should do if he wants to be promoted in the company. Jenny, who has been working at the company for years, has a very different position than Thomas, the new employee whom she is training. She tells him all about her job and expectations, but has little information to give him on what his job will entail. What is Thomas MOST LIKELY to feel?

The employees at the Dunder Law Firm have been under a great deal of stress due to a very busy season. What is LEAST likely to occur?

Sara Chan is unsure about what is expected of her and how she should perform her job. Therefore, she is experiencing ________.

Discuss major life events and minor life events as sources of personal stress.

Individual differences play an insignificant role in determining how members of an organization perceive potentially stressful situations.

________ occurs when the set of behaviors or tasks a person in an organization is expected to perform are at odds with each other.

Discuss the three main consequences of stress.

What BEST describes the relationship between life responsibilities and job performance?

If an organization wanted to minimize the danger of workplace violence it would be LEAST LIKELY to ________.

In the workplace, overload is the condition of having too many tasks to perform.

Employees who telecommute ________ when compared to employees who do not telecommute.

Employees who are high on the Big Five personality dimension of neuroticism are likely to think that ambiguity and change on the job are potential threats.

Larry Friend is a single parent who is also the senior managing engineer on a major building program at NOLA Company. Keeping up with domestic and job responsibilities is a major struggle for Larry. Today, his supervisor asked him if he would also be this year's United Way chairperson. Larry agreed, provided his supervisor would have someone else do some of Larry's administrative duties. The supervisor agreed to reassign the paperwork. What technique of stress management did Larry employ?