Exam 7: Creating a Motivating Work Setting

________ involves breaking up the work that needs to be done into the smallest identifiable tasks.

The job characteristics model assumes workers will have increased job satisfaction when the critical psychological states are ________.

During the ________ step of MBO, the manager is given the autonomy to decide how to meet the goals in the specified time period.

The ________ describes how individuals use the groups and organizations they are members of to define themselves.

Contingent employees will MOST LIKELY feel ________ organizational commitment than/as regular employees because of ________.

________ focuses on identifying the types of goals that are most effective in producing high levels of motivation and performance and why goals have these effects.

The MOST common way in which managers can enrich jobs is by allowing workers to do all of the following EXCEPT ________.

When people identify with an organization, they define themselves in terms of being a member and see their destiny as being connected to it.

In the job characteristics model, the degree to which a job allows a worker the freedom and independence to schedule work and decide how to carry it out is known as ________.

Which of the following quotes LEAST fits with the principles of the social information processing model?

The social environment provides employees with information about how they should evaluate their jobs and work outcomes.

Name and define the five core dimensions of the job characteristics model and explain how these core dimensions are combined to produce a motivating potential score.

When employees are intrinsically motivated, good performance makes them feel good, thus motivating them to continue to perform at a high level; so good performance becomes self-reinforcing.

The job characteristics model indicates that the higher a job scores on each core job dimension, the higher the level of extrinsic motivation.

Organizational objectives do NOT ________.

How are job enlargement and specialization related to the scientific management theory?

All of the following approaches to job design focus on some degree of intrinsic motivation EXCEPT ________.

Recent changes in the engineering department at Faye & Cy, Inc., have increased the responsibility of individual engineers for projects from start to completion and have provided more information on how well the engineering on each project meets the needs of the customer. As a result of these changes, and according to the job characteristics model, management should expect ________.

________ results when employees are assigned to perform small, simple tasks and focus exclusively on them.

Josh Bishoff is an industrial engineer who measures exactly how long a task takes and works on developing ways to complete the job in minimal time, including specifying the exact body movements workers should use to do the job most efficiently. The process he uses to develop the optimal way to perform a task is known as ________.