Exam 4: Perception Attribution and the Management of Diversity

Perception is the process by which individuals select, organize, and interpret the input from their senses to give meaning and order to the world around them.

The tendency to take credit for success and avoid blame for failures is known as self-serving attribution.

Requesting or forcing a worker to perform sexual favors in order to receive some opportunity or avoid a negative consequence is referred to as ________.

________ is/are not dependent on accurate perceptions.

Explain the harshness, leniency, and average tendencies.

When Janet Reams started her new job at Chrismer and Park Company, her supervisor was told that Janet had scored higher than any other applicant on the qualifying examination. After several weeks on the job, Janet's performance was excellent and far superior to others who had started work at about the same time. Her supervisor was later told that there had been an error and that Janet had scored about average on the qualifying exam. Janet may have benefited from ________.

People try to make sense of events, objects, and other people in their environment through ________.

A halo effect happens because people tend to like others who are similar to themselves.

A perceiver's motivational state will NOT influence ________.

Diversity programs are MOST LIKELY to be successful when they include ________.

Through intuition, people try to make sense of their environment and the objects, events, and other people in it.

Our experiences are organized into targets of perception.

Michelle Morris, a young African-American accountant recently hired by Sterns, Williams, Ogdon and Associates accounting firm, graduated from business school at the top of her graduating class. Since working for the firm, she has felt it difficult to relate to her superiors, who are mostly white males. In all of her attempts to "fit in," she has not been as successful as her white male counterparts who joined the firm at the same time she did. Based on the above scenario, which of the following is LEAST LIKELY to happen?

Military test pilots generally believe that a pilot who crashes a plane did not possess the "right stuff"-- the skill or strength necessary to fly the airplane. This is an example of an internal attribution.

Bonnie works for Thermal Appliances, Inc. as a salesperson. In her twelve years with the company, she has experienced occasional situations in which male employees have told sexually-explicit jokes in her presence, sent sexually-explicit emails, and made inappropriate comments about her clothing and appearance. Over the years, Bonnie has informed her superiors of the inappropriate behavior, but no measures were ever taken to condemn it. She recently decided that this behavior was bothering her to the point of affecting her work and her desire to stay with the company. Because of this she made an appointment to speak with a lawyer about her options. What will her lawyer's advice MOST LIKELY be?

Pam Harris, a manager with Tye & Hull Co., decides that Barry Boar has not done a good job as employee counselor because Pam perceives all males as uncaring. As a result, Pam gives Barry a lower-than-average pay raise, even though he is truly excellent in his job. Pam has ________.

Hostile work environment sexual harassment exists when organizational members are faced with a workplace that is offensive, intimidating, or hostile because of their sex.

The perceptual process does not always yield accurate perceptions.

Lying is a common form of impression management.

The three components of perception are ________.