Exam 5: Learning and Creativity

A supervisor fines employees $5.00 for every 10 minutes they are late in the morning. Soon all employees come to work on time. The $5.00 is an example of ________.

The performance of low-probability behavior distinguishes individuals who are exhibiting self-control from those engaging in activities they enjoy.

How does punishment differ from negative reinforcement?

What is extinction? Provide an example.

Social cognitive theory acknowledges that people can learn by using self-control, that is, through the mastery of their feelings and emotions.

Continuous reinforcement can result in faster learning than partial reinforcement.

In operant conditioning, reinforcement is of two types: internal and external.

Define vicarious learning and list the conditions necessary for vicarious learning to take place.

Once the antecedents and consequences of the behavior have been analyzed, the next step in organizational behavior modification is to ________.

Mike Berry is using the organizational behavior modification process to change behavior within his department. He has identified a behavior, measured the frequency of that behavior, analyzed the antecedents and consequences of the behavior, and intervened to change the frequency of the behavior. The last step of the OB MOD that Mike must perform is to ________.

OB MOD can be used to encourage the learning of desired organizational behaviors as well as to discourage undesired behaviors.

Vicarious learning accounts for a substantial amount of learning in organizations.

In order to facilitate the learning of desired behaviors via positive reinforcement, managers must first determine the negative consequences feared by a given employee.

The various thought processes that people engage in are known as ________.

What is creativity? List the steps in the creative process.

Positive ________ increases the probability that a behavior will occur by administering positive consequences to employees who perform the behavior.

Two specific personality traits that are likely to contribute to creativity are locus of control and self-monitoring.

One of the ways in which people learn is through the consequences they receive for their behaviors and actions.

When certain behaviors receive extensive reinforcement and others do not, employees tend to focus on the former and ignore the latter.

________ involves instilling all members of the organization with a desire to find new ways to improve its effectiveness.