Question 1

__________ is especially important in a tight labor market, which forces employers to compete harder to attract and keep good workers.

Accepted Answer

A)  Dissonance 
B)  Job involvement 
C)  Organizational commitment 
D)  Organizational citizenship 
E)  Job satisfaction 
A)  Dissonance 
B)  Job involvement 
C)  Organizational commitment 
D)  Organizational citizenship 
E)  Job satisfaction C

Question 2

The degree to which a person is calm, enthusiastic, and self-confident, rather than tense, depressed, moody, or insecure is emotional stability.

Accepted Answer

A) True 
 B)False  True

Question 3

Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.

Accepted Answer

A) True 
 B)False  False

Question 4

A condition in which two attitudes or a behavior and an attitude conflict is called intra-organization conflict.

Accepted Answer

A) True 
 B)False

Question 5

For organizations, continuous learning involves the processes and systems through which the organization enables its people to learn, share their growing knowledge and apply it to their work.

Accepted Answer

A) True 
 B)False

Question 6

A halo blinds the perceiver to other attributes that should be used in generating a more complete assessment.

Accepted Answer

A) True 
 B)False

Question 7

An overall impression of a person or situation based on one attribute, either favorable or unfavorable, is an example of

Accepted Answer

A)  projection. 
B)  the halo effect. 
C)  perceptual defense. 
D)  stereotyping. 
E)  attribution. 
A)  projection. 
B)  the halo effect. 
C)  perceptual defense. 
D)  stereotyping. 
E)  attribution.

Question 8

A(n) ____________________ is an evaluation that predisposes a person to act in a certain way.

Accepted Answer

The answer of A(n) ____________________ is an evaluation that predisposes...

Question 9

A person with an assimilator learning style type is good at inductive reasoning and creating theoretical models.

Accepted Answer

A) True 
 B)False

Question 10

__________ refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented.

Accepted Answer

A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion 
A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion

Question 11

Explain the Big Five personality factors. Are these applicable in an international context?

Accepted Answer

The Big Five personality factors describ

Question 12

Which of the following describes the last step in the perception process?

Accepted Answer

A)  Observing information 
B)  Screening the information 
C)  Selecting what to process 
D)  Organizing the selected data into patterns 
E)  Transmitting the observed information 
A)  Observing information 
B)  Screening the information 
C)  Selecting what to process 
D)  Organizing the selected data into patterns 
E)  Transmitting the observed information

Question 13

People have a high external locus of control when they feel in control of their own fate.

Accepted Answer

A) True 
 B)False

Question 14

The degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships is called extroversion.

Accepted Answer

A) True 
 B)False

Question 15

People with an external locus of control are harder to motivate but easier to lead.

Accepted Answer

A) True 
 B)False

Question 16

__________ is the belief that power and status differences should exist within the organization.

Accepted Answer

A)  Extroversion 
B)  Machiavellianism 
C)  Authoritarianism 
D)  Perceptual distortion 
E)  Locus of control 
A)  Extroversion 
B)  Machiavellianism 
C)  Authoritarianism 
D)  Perceptual distortion 
E)  Locus of control

Question 17

A change in behavior or performance that occurs as the result of experience is called:

Accepted Answer

A)  stress 
B)  conceptualization 
C)  observation 
D)  learning 
E)  distortion 
A)  stress 
B)  conceptualization 
C)  observation 
D)  learning 
E)  distortion

Question 18

White Water, Inc. is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of these factors are they emphasizing in their search?

Accepted Answer

A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion 
A)  Agreeableness 
B)  Conscientiousness 
C)  Emotional stability 
D)  Openness to experience 
E)  Extroversion

Question 19

__________ supports the old truism that first impressions are important.

Accepted Answer

A)  Contrast 
B)  Values and beliefs 
C)  Primacy 
D)  Personality 
E)  Recency 
A)  Contrast 
B)  Values and beliefs 
C)  Primacy 
D)  Personality 
E)  Recency

Question 20

The extent to which a person will fit into the overall organization is called:

Accepted Answer

A)  person-environment fit 
B)  person-requirement fit 
C)  person-job fit 
D)  employee-organization fit 
E)  employee-environment fit 
A)  person-environment fit 
B)  person-requirement fit 
C)  person-job fit 
D)  employee-organization fit 
E)  employee-environment fit

Exam 14: Dynamics of Behavior in Organizations

__________ is especially important in a tight labor market, which forces employers to compete harder to attract and keep good workers.

The degree to which a person is calm, enthusiastic, and self-confident, rather than tense, depressed, moody, or insecure is emotional stability.

Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.

A condition in which two attitudes or a behavior and an attitude conflict is called intra-organization conflict.

For organizations, continuous learning involves the processes and systems through which the organization enables its people to learn, share their growing knowledge and apply it to their work.

A halo blinds the perceiver to other attributes that should be used in generating a more complete assessment.

An overall impression of a person or situation based on one attribute, either favorable or unfavorable, is an example of

A(n) ____________________ is an evaluation that predisposes a person to act in a certain way.

A person with an assimilator learning style type is good at inductive reasoning and creating theoretical models.

__________ refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented.

Explain the Big Five personality factors. Are these applicable in an international context?

Which of the following describes the last step in the perception process?

People have a high external locus of control when they feel in control of their own fate.

The degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships is called extroversion.

People with an external locus of control are harder to motivate but easier to lead.

__________ is the belief that power and status differences should exist within the organization.

A change in behavior or performance that occurs as the result of experience is called:

White Water, Inc. is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of these factors are they emphasizing in their search?

__________ supports the old truism that first impressions are important.

The extent to which a person will fit into the overall organization is called:

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

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