Exam 14: Dynamics of Behavior in Organizations

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As a general rule, changing one component of an attitude can contribute to an overall change in attitude.

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The process people use to make sense of the environment by selecting, organizing, and interpreting information from the environment is referred to as ____________________.

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An example of __________ would be someone who hates dealing with conflict because they had grown up with parents who constantly argued and often put them in the middle of their arguments.

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Learning is a change in behavior or performance that occurs as the result of experience.

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Experience is the gradual change in behavior or performance that occurs as the result of learning.

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The _________________________ occurs when the perceiver develops an overall impression of a person or situation based on one attribute, either favorable or unfavorable.

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The tendency to underestimate the influence of external factors on another's behavior and to overestimate the influence of internal factors is called the _____________________________________________.

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A positive attitude towards one's job refers to

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The extent to which a person's ability and personality match the requirements of a job is called:

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Describe the different components of attitude using an example.

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Extreme competitiveness, impatience, aggressiveness, and devotion to work are included in Type B behavior pattern.

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A positive attitude toward one's job is called _________________________.

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