Exam 14: Dynamics of Behavior in Organizations

Briefly describe the perception process.

The concepts and principles of OB are important to managers because in every organization human being ultimately make the decision that controls how the organization will acquire and use resources.

The degree to which a person is calm, enthusiastic, and self-confident, rather than tense, depressed, moody, or insecure is emotional stability.

Keisha, a senior at Morgan University, believes that it is okay to get at "B" but more important to learn in a class than get an easy "A" without learning. Keisha's belief reflects which component of attitude?

__________ type people, according to Jung, would rather work with known facts and hard data and prefer routine and order in gathering information.

Work behavior that goes beyond job requirements and contributes as needed to the organization's success, refers to organizational achievement.

Uncertainty about what behaviors are expected of a person in a particular role is referred to as _________________________.

Proximity is the tendency to group sensory data because they are alike in some way.

According to Unlocking Innovative Solutions Through TECHNOLOGY in Chapter 14, on-line matchmaking services use different types of personality testing to match potential soul mates.

The ____________________ component of an attitude includes the beliefs, opinions, and information the person has about the object of the attitude, such as knowledge of what a job entails and opinions about personal abilities.

One important step for managers is recognizing and understanding the components of attitudes, which is important when attempting to change attitudes.

______________________________ is a behavior pattern characterized by extreme competitiveness, impatience, aggressiveness, and devotion to work.

Daily flextime is considered by many employees to be the most effective work-life practice.

A person with the learning characteristics of being good at implementing decisions and carrying out plans is a(n):

Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ________________________________________.

Advertising is an obvious application of selective perception.

Research shows that an individual's personality has no affect on how they respond to stressors.

Describe Carl Jung's four functions related to gathering and evaluating information for problem solving and decision making. Which problem solving style would be appropriate for an Accounting profession? Why?

The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called

Ted has been unemployed for three months. When his wife asked him why he was not looking for a job, Ted responded, "If I am lucky, I will get my old job back." Ted would be considered as having a(n)