Question 1

The ______________________________ role involves deciding who gets what resources.

Accepted Answer

resource allocator

Question 2

Matt Richards is the office manager of a local accounting firm. His level in the management hierarchy is that of a(n)

Accepted Answer

A)  first-line manager. 
B)  middle manager. 
C)  top manager. 
D)  consultant. 
E)  operative. 
A)  first-line manager. 
B)  middle manager. 
C)  top manager. 
D)  consultant. 
E)  operative. A

Question 3

According to research, managers in not-for-profit organizations should place less emphasis on the roles of spokesperson, leader, and resource allocator.

Accepted Answer

A) True 
 B)False  False

Question 4

A(n) ______________________________ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization, and perhaps from outside the company as well.

Accepted Answer

The answer of A(n) ______________________________ is responsible for a temporary...

Question 5

A(n) ____________________ would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents.

Accepted Answer

The answer of A(n) ____________________ would be responsible for performing...

Question 6

Raul Rodriguez is the President of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his

Accepted Answer

A)  conceptual skills. 
B)  technical skills. 
C)  human skills. 
D)  controlling skills. 
E)  interpersonal skills. 
A)  conceptual skills. 
B)  technical skills. 
C)  human skills. 
D)  controlling skills. 
E)  interpersonal skills.

Question 7

Organizations are increasing shifting significant chunks of what were once considered core functions to outsiders via outsourcing, joint ventures, and other complex alliances.

Accepted Answer

A) True 
 B)False

Question 8

The __________ role involves resolving conflicts among subordinates between the managers department and other departments.

Accepted Answer

A)  resource allocator 
B)  entrepreneur 
C)  negotiator 
D)  liaison 
E)  disturbance handler 
A)  resource allocator 
B)  entrepreneur 
C)  negotiator 
D)  liaison 
E)  disturbance handler

Question 9

Often with staff managers assisting them in these decisions, first line managers are the managers who have the responsibility for making the significant strategic policy decisions.

Accepted Answer

A) True 
 B)False

Question 10

____________________ skill is the cognitive ability to see the organization as a whole and the relationship among its parts.

Accepted Answer

The answer of ____________________ skill is the cognitive ability to...

Question 11

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

Accepted Answer

A) True 
 B)False

Question 12

Conceptual, human, and technical skills are important to which managerial level?

Accepted Answer

A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Non managers 
E)  All of these 
A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Non managers 
E)  All of these

Question 13

____________________ is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

Accepted Answer

The answer of ____________________ is the attainment of organizational goals...

Question 14

How an organization goes about accomplishing a plan is a key part of the management function of

Accepted Answer

A)  planning. 
B)  organizing. 
C)  leading. 
D)  controlling. 
E)  motivating. 
A)  planning. 
B)  organizing. 
C)  leading. 
D)  controlling. 
E)  motivating.

Question 15

Which of these managers are responsible for departments that perform a single task and have employees with similar training skills?

Accepted Answer

A)  Top managers 
B)  Middle managers 
C)  General managers 
D)  Functional managers 
E)  First-Line managers 
A)  Top managers 
B)  Middle managers 
C)  General managers 
D)  Functional managers 
E)  First-Line managers

Question 16

One of the important ideas in the text's definition of management is

Accepted Answer

A)  the management functions of planning, organizing, leading, and controlling. 
B)  the attainment of societal goals. 
C)  effectiveness is more important than efficiency. 
D)  management is unique to for-profit organizations. 
E)  efficiency is more important than effectiveness. 
A)  the management functions of planning, organizing, leading, and controlling. 
B)  the attainment of societal goals. 
C)  effectiveness is more important than efficiency. 
D)  management is unique to for-profit organizations. 
E)  efficiency is more important than effectiveness.

Question 17

List five of Mintzberg's ten managerial roles.

Accepted Answer

Any five of the following -- m

Question 18

What are technical skills? At what level are they most important and why?

Accepted Answer

Technical skill is the understanding of

Question 19

In the ____________________ role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

Accepted Answer

The answer of In the ____________________ role, managers initiate improvement...

Question 20

Since not-for-profit organizations do not have a conventional __________, managers may struggle with the question of what constitutes results and effectiveness.

Accepted Answer

A)  hierarchy 
B)  bottom line 
C)  information system 
D)  decision-making process 
E)  structure 
A)  hierarchy 
B)  bottom line 
C)  information system 
D)  decision-making process 
E)  structure

Exam 1: Managing in Turbulent Times

The ______________________________ role involves deciding who gets what resources.

Matt Richards is the office manager of a local accounting firm. His level in the management hierarchy is that of a(n)

According to research, managers in not-for-profit organizations should place less emphasis on the roles of spokesperson, leader, and resource allocator.

A(n) ______________________________ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization, and perhaps from outside the company as well.

A(n) ____________________ would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents.

Raul Rodriguez is the President of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his

Organizations are increasing shifting significant chunks of what were once considered core functions to outsiders via outsourcing, joint ventures, and other complex alliances.

The __________ role involves resolving conflicts among subordinates between the managers department and other departments.

Often with staff managers assisting them in these decisions, first line managers are the managers who have the responsibility for making the significant strategic policy decisions.

____________________ skill is the cognitive ability to see the organization as a whole and the relationship among its parts.

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

Conceptual, human, and technical skills are important to which managerial level?

____________________ is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

How an organization goes about accomplishing a plan is a key part of the management function of

Which of these managers are responsible for departments that perform a single task and have employees with similar training skills?

One of the important ideas in the text's definition of management is

List five of Mintzberg's ten managerial roles.

What are technical skills? At what level are they most important and why?

In the ____________________ role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

Since not-for-profit organizations do not have a conventional __________, managers may struggle with the question of what constitutes results and effectiveness.

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

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