Exam 14: Dynamics of Behavior in Organizations

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Teresa is highly imaginative and an artistically sensitive individual who displays a high degree of creativity. According to the Big Five personality factors, these qualities describe her openness to experience.

(True/False)
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Mary is a talkative, assertive, and sociable individual who is very comfortable with interpersonal relationships. This describes which quality of Mary?

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____________________ is a change in behavior or performance that occurs as the result of experience.

(Short Answer)
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From attributions viewpoint, if the behavior is in consensus, the perceiver will probably respond to similar situations in the same way.

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Attribution is the cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information.

(True/False)
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Machiavellianism is the tendency to direct much on one's behavior toward the acquisition of power and the manipulation of other people for purely personal gain.

(True/False)
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The tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain is called

(Multiple Choice)
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A condition in which two attitudes or a behavior and an attitude conflict is called ______________________________.

(Short Answer)
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Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

(True/False)
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______________________________ is the tendency of perceivers to protect themselves against ideas, objects, or people that are threatening.

(Short Answer)
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People generally experience __________ when their work matches their needs and interests, when working conditions and rewards (such as pay) are satisfactory, and when the employees like their co-workers.

(Multiple Choice)
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Errors in perceptual judgment that arise from inaccuracies in any part of the perception process are called ______________________________.

(Short Answer)
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People give themselves too much credit for what they do well and give external forces too much blame when they fail refers to the self-serving bias.

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Describe the learning process and the four-stage cycle of learning.

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People with an external locus of control are

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Which of these refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment?

(Multiple Choice)
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Which of these styles would likely be appropriate for a counseling job?

(Multiple Choice)
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_________________________ means giving employees the freedom to vary their hours as needed.

(Short Answer)
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A person with a converger learning style type is good at generating ideas and seeing a situation from multiple perspectives.

(True/False)
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Organizational behavior is an interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations.

(True/False)
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