Exam 20: Information Technology and E-Business

Which of these is NOT an operations information system?

Most commonly today, e-business refers to electronic linkages over the Internet with customers, partners, suppliers, employees or other key constituents.

Knowledge management is the process of systematically gathering knowledge, making it widely available throughout the organization, and fostering a culture of learning.

An interactive computer-based system that facilitates group communication and decision making is known as a(n) ____________________.

CASE Scenario - B.J. Patel B.J. Patel is an executive with Technocraft Productions. This morning, B.J. has been attending a top management meeting exploring the potential value of using a new computer system at Technocraft. The executive team has reached a consensus opinion that the new system should be able to increase the effectiveness and the efficiency of operations and services. B.J. has been assigned to work directly with computer system vendors and to develop the best system for Technocraft. -If B.J. needs to record and process data resulting form business operations, he should consider a(n)

Which of these is NOT an implication of information technology, according to your text?

A type of operations information system that records and processes data resulting from routine business transactions such as sales, purchases, and payroll is called a(n) ________________________________________.

__________ are management information systems to facilitate strategic decision making at the highest level of management.

A computer-based information technology that is helpful for contributing diverse information to team decision making is called a(n)

__________ is online interaction in a community format where people share personal information and photos, produce and share all sorts of information and opinions, or unify activists and raise funds.

A(n) _____________________________________________ is a computer-based system that provides information and support for effective managerial decision making.

Data are facts that are raw, unsummarized, and unanalyzed.

List the four types of management information systems.

__________ is a Web site that allows anyone with access, inside or outside the organization, to create, share, and edit content through a simple, browser-based user interface.

The __________ is a global collection of computer networks linked together for the exchange of data and information.

A(n) __________ is a computer network that uses Internet technology but links authorized users inside the company with certain outsiders such as customers or vendors.

_________________________ file sharing allows PCs to communicate directly with one another over the Internet, bypassing central databases, servers, control points, and Web pages.

Peer to peer software allows individual computers to talk directly with other PC's without an intermediary.

__________ consists of hardware, software, telecommunications, database management, and other technologies.

A networked information system that collects, processes, and provides information about an organization's entire enterprise, from identification of customer needs and receipt of orders to distribution of products and receipt of payments is called a(n) __________________________________________________.