Exam 20: Information Technology and E-Business

A(n) ___________________________________ is a computer system that monitors and controls ongoing physical processes, such as temperature or pressure changes.

A _________ is a system that pulls data from a variety of organizational systems and databases; gauges the data against key performance metrics; pulls out the right nuggets of information; and delivers information to managers in a graphical, easy-to-interpret format.

Although information technology enhances collaborations within the organization, it has yet to be successful in enhancing collaborations between the organizations and external constituencies such as customers and suppliers.

List three types of operations information systems.

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 20, B2B did not fit well with the produce industry.

The ______________________________ is a collection of central servers of accessing information on the Internet.

An ERP system blurs the line dividing operations information systems from management information systems.

Charles is a production manager at a local potato chip company. He needs data on the anticipated number of orders and the current inventory. He is using a computer-based information system to help him make production decisions. What type of system is he using?

A __________________________________________________ is a system that pulls data from a variety of organizational systems and databases; gauges the data against key performance metrics; pulls out the right nuggets of information; and delivers information to managers in a graphical, easy-to-interpret format.

A collaborative work system is a computer-based information system that enables a novice computer user to more easily access complex and powerful computer software.

An electronic marketplace setup by an intermediary where buyers and sellers meet is called a(n) _________________________.

__________ is an effort to systematically gather knowledge, make it widely available in the organization, and foster a culture of learning.

Bricks and clicks refers to blending traditional operations with an Internet initiative.

A(n) __________ is a computer network that uses Internet technology but limits access to all or some of the organization's employees.

A management information system is a computer-based system that provides information and support for effective managerial decision making.

__________ file sharing allows PCs to communicate directly with one another over the Internet, bypassing central databases, servers, and Web pages.

A __________ is a Web log that allows individuals to post opinions and ideas.

A computer system that monitors and controls ongoing physical processes, such as temperature or pressure changes, is called a(n)

Software developed for banking organizations to enable them to process the great volume of checks and debit transactions in today's business world is the transaction processing system (TPS).

A(n) _________ information system is a computer-based information system that supports a company's day-to-day operations.