Question 1

You can streamline your writing and make it more emphatic by using vivid adverbs such as very, extremely, and actually as often as possible.

Accepted Answer

A) True 
 B)False  False

Question 2

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided).

Accepted Answer

A) True 
 B)False  False

Question 3

____________________, which occurs during the third phase of the writing process, means improving the content and sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have written.

Accepted Answer

editing

Question 4

Headings are an effective tool for highlighting information.

Accepted Answer

A) True 
 B)False

Question 5

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

Accepted Answer

A) True 
 B)False

Question 6

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

Accepted Answer

The answer of ____________________ is composed of informal words with...

Question 7

When creating a bulleted or numbered list,

Accepted Answer

A)  use a bulleted list to represent a sequence. 
B)  never use end punctuation. 
C)  do not capitalize the initial word of each line. 
D)  express all ideas similarly. 
A)  use a bulleted list to represent a sequence. 
B)  never use end punctuation. 
C)  do not capitalize the initial word of each line. 
D)  express all ideas similarly.

Question 8

There are many account representatives who can help you with your order. This sentence is clear and concise.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements regarding bulleted or numbered lists is most accurate?

Accepted Answer

A)  Lists decrease a reader's comprehension of the main ideas. 
B)  Lists allow readers to review main ideas quickly. 
C)  Lists confuse readers because they are visually distracting. 
D)  Lists decrease the readability level of a document. 
A)  Lists decrease a reader's comprehension of the main ideas. 
B)  Lists allow readers to review main ideas quickly. 
C)  Lists confuse readers because they are visually distracting. 
D)  Lists decrease the readability level of a document.

Question 10

Which statement regarding headings is most accurate?

Accepted Answer

A)  Headings provide visual distraction for readers; thus they should be avoided. 
B)  Headings appear most often in business letters. 
C)  Headings highlight information and improve readability. 
D)  Headings should be avoided in all business documents. 
A)  Headings provide visual distraction for readers; thus they should be avoided. 
B)  Headings appear most often in business letters. 
C)  Headings highlight information and improve readability. 
D)  Headings should be avoided in all business documents.

Question 11

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Accepted Answer

A)  A grammatical mistake 
B)  A proofreading error 
C)  A failure to use spell check 
D)  No error was made. The sentence is correct as written. 
A)  A grammatical mistake 
B)  A proofreading error 
C)  A failure to use spell check 
D)  No error was made. The sentence is correct as written.

Question 12

Expressions that repeat meaning or include unnecessary words are ____________________.

Accepted Answer

The answer of Expressions that repeat meaning or include unnecessary...

Question 13

As you revise, make your writing clear by using specific verbs, concrete nouns, and vivid adjectives.

Accepted Answer

A) True 
 B)False

Question 14

Empty space on a page is called ____________.

Accepted Answer

The answer of Empty space on a page is called...

Question 15

To improve readability and comprehension through white space,

Accepted Answer

A)  use approximately 20 or fewer words per sentence. 
B)  construct paragraphs consisting of 12-15 printed lines. 
C)  develop long paragraphs. 
D)  avoid the use of topic sentences on shorter paragraphs. 
A)  use approximately 20 or fewer words per sentence. 
B)  construct paragraphs consisting of 12-15 printed lines. 
C)  develop long paragraphs. 
D)  avoid the use of topic sentences on shorter paragraphs.

Question 16

Which sentence avoids redundant expressions?

Accepted Answer

A)  It is absolutely essential that our accounting records are accurate. 
B)  Let's not repeat our competitor's mistakes. 
C)  Please refer back to the June financial statements. 
D)  I want to thank each and every stockholder. 
A)  It is absolutely essential that our accounting records are accurate. 
B)  Let's not repeat our competitor's mistakes. 
C)  Please refer back to the June financial statements. 
D)  I want to thank each and every stockholder.

Question 17

What is the best way to judge the success of your writing?

Accepted Answer

A)  Receiving a raise or promotion 
B)  Using a spell-checker 
C)  Receiving feedback from your receiver 
D)  Organizing your message using the direct organizational strategy 
A)  Receiving a raise or promotion 
B)  Using a spell-checker 
C)  Receiving feedback from your receiver 
D)  Organizing your message using the direct organizational strategy

Question 18

You will be interested to learn that is a recommended and professional way to begin a business document.

Accepted Answer

A) True 
 B)False

Question 19

One way to improve the clarity of your writing is to apply the KISS formula. KISS stands for

Accepted Answer

A)  Key Ideas Succinctly and Swiftly. 
B)  Keep It Short and Simple. 
C)  Knowledge Is Supported and Summarized. 
D)  Know Intentions, Strategies, and Solutions. 
A)  Key Ideas Succinctly and Swiftly. 
B)  Keep It Short and Simple. 
C)  Knowledge Is Supported and Summarized. 
D)  Know Intentions, Strategies, and Solutions.

Question 20

Slang

Accepted Answer

A)  is composed of informal words with arbitrary and extravagantly changed meanings. 
B)  is acceptable to use in business messages. 
C)  involves the use of technical expressions that have become fashionable and are often meant to impress rather than express. 
D)  All answer choices are correct. 
A)  is composed of informal words with arbitrary and extravagantly changed meanings. 
B)  is acceptable to use in business messages. 
C)  involves the use of technical expressions that have become fashionable and are often meant to impress rather than express. 
D)  All answer choices are correct.

You can streamline your writing and make it more emphatic by using vivid adverbs such as very, extremely, and actually as often as possible.

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided).

____________________, which occurs during the third phase of the writing process, means improving the content and sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have written.

Headings are an effective tool for highlighting information.

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

When creating a bulleted or numbered list,

There are many account representatives who can help you with your order. This sentence is clear and concise.

Which of the following statements regarding bulleted or numbered lists is most accurate?

Which statement regarding headings is most accurate?

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Expressions that repeat meaning or include unnecessary words are ____________________.

As you revise, make your writing clear by using specific verbs, concrete nouns, and vivid adjectives.

Empty space on a page is called ____________.

To improve readability and comprehension through white space,

Which sentence avoids redundant expressions?

What is the best way to judge the success of your writing?

You will be interested to learn that is a recommended and professional way to begin a business document.

One way to improve the clarity of your writing is to apply the KISS formula. KISS stands for

Slang

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters

Exam 4: Revising Business Messages

You can streamline your writing and make it more emphatic by using vivid adverbs such as very, extremely, and actually as often as possible.

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided).

____________________, which occurs during the third phase of the writing process, means improving the content and sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have written.

Headings are an effective tool for highlighting information.

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

When creating a bulleted or numbered list,

There are many account representatives who can help you with your order. This sentence is clear and concise.

Which of the following statements regarding bulleted or numbered lists is most accurate?

Which statement regarding headings is most accurate?

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Expressions that repeat meaning or include unnecessary words are ____________________.

As you revise, make your writing clear by using specific verbs, concrete nouns, and vivid adjectives.

Empty space on a page is called ____________.

To improve readability and comprehension through white space,

Which sentence avoids redundant expressions?

What is the best way to judge the success of your writing?

You will be interested to learn that is a recommended and professional way to begin a business document.

One way to improve the clarity of your writing is to apply the KISS formula. KISS stands for

Slang

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters