Question 1

The best way to judge the success of your communication is through feedback.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following is the best advice for proofreading long, complex documents?

Accepted Answer

A)  Proofread complex documents immediately after writing while your thoughts are still fresh. 
B)  Thoroughly proofread your document only once. 
C)  Expect to find mistakes. 
D)  Rely completely on a spell-checking program to find any errors. 
A)  Proofread complex documents immediately after writing while your thoughts are still fresh. 
B)  Thoroughly proofread your document only once. 
C)  Expect to find mistakes. 
D)  Rely completely on a spell-checking program to find any errors. C

Question 3

Most people are good listeners.

Accepted Answer

A) True 
 B)False  False

Question 4

Revise the following sentence to avoid trite business phrases:
Pursuant to your request, enclosed please find a copy of our current catalog.

Accepted Answer

enclosed is our curr

Question 5

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Accepted Answer

A) True 
 B)False

Question 6

Skilled business communicators use an abundance of first-person pronouns such as I, we, and our to connect with an audience.

Accepted Answer

A) True 
 B)False

Question 7

To save time, you should thoroughly proofread a document as you write it.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements best demonstrates concise writing?

Accepted Answer

A)  There are several things that every employee must know about workplace hazards. 
B)  The directors believe that HAZMAT training is absolutely essential. 
C)  Although this training is a company requirement, it must be completed at the employee's expense. 
D)  This is to inform you that HAZMAT training will be scheduled in the near future. 
A)  There are several things that every employee must know about workplace hazards. 
B)  The directors believe that HAZMAT training is absolutely essential. 
C)  Although this training is a company requirement, it must be completed at the employee's expense. 
D)  This is to inform you that HAZMAT training will be scheduled in the near future.

Question 9

Revise the following sentence to avoid misplaced modifiers:
Waiting for the interview, sweat formed on Rich.

Accepted Answer

Waiting for the inte

Question 10

What kind of sentence reveals the main idea of a paragraph?

Accepted Answer

A)  Pivoting 
B)  Supporting 
C)  Topic 
D)  Transitional 
A)  Pivoting 
B)  Supporting 
C)  Topic 
D)  Transitional

Question 11

Well-designed documents increase readability and audience comprehension.

Accepted Answer

A) True 
 B)False

Question 12

The most important dimension of culture is

Accepted Answer

A)  time orientation. 
B)  context. 
C)  individualism. 
D)  power distance. 
A)  time orientation. 
B)  context. 
C)  individualism. 
D)  power distance.

Question 13

Ethan wrote the proposal for MPEX Associates and submitted it on May 1 is an example of a

Accepted Answer

A)  simple sentence. 
B)  compound sentence. 
C)  complex sentence. 
D)  compound-complex sentence. 
A)  simple sentence. 
B)  compound sentence. 
C)  complex sentence. 
D)  compound-complex sentence.

Question 14

Every mechanic must submit his timesheet by Friday is a well-written sentence.

Accepted Answer

A) True 
 B)False

Question 15

Communication begins when

Accepted Answer

A)  an idea is put into words or conveyed through gestures. 
B)  the idea is sent through a communication channel. 
C)  the sender has an idea. 
D)  the receiver decodes the message. 
A)  an idea is put into words or conveyed through gestures. 
B)  the idea is sent through a communication channel. 
C)  the sender has an idea. 
D)  the receiver decodes the message.

Question 16

Several barriers may cause poor listening. Which of the following is a psychological barrier to effective listening?

Accepted Answer

A)  Focusing on a speaker's unusual voice 
B)  Concentrating on a speaker's unfamiliar words 
C)  Having noisy surroundings 
D)  Tuning out speakers whose ideas do not match our own 
A)  Focusing on a speaker's unusual voice 
B)  Concentrating on a speaker's unfamiliar words 
C)  Having noisy surroundings 
D)  Tuning out speakers whose ideas do not match our own

Question 17

You should strive to write paragraphs with eight or fewer printed lines.

Accepted Answer

A) True 
 B)False

Question 18

Nonverbal communication includes only those behaviors that are intended.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following sentences uses positive language?

Accepted Answer

A)  Your order cannot be shipped before June 1. 
B)  Your August 15 letter claims that your new computer is malfunctioning. 
C)  We can't provide a free printer with your purchase of a computer. 
D)  We look forward to completing your order when we receive your credit card information. 
A)  Your order cannot be shipped before June 1. 
B)  Your August 15 letter claims that your new computer is malfunctioning. 
C)  We can't provide a free printer with your purchase of a computer. 
D)  We look forward to completing your order when we receive your credit card information.

Question 20

To improve your nonverbal communication, which of the following tips should you practice?

Accepted Answer

A)  Establish and maintain eye contact with others. 
B)  Minimize any distracting or competing background sounds. 
C)  Associate with people from diverse cultures. 
D)  All answer choices are effective ways to improve your nonverbal communication. 
A)  Establish and maintain eye contact with others. 
B)  Minimize any distracting or competing background sounds. 
C)  Associate with people from diverse cultures. 
D)  All answer choices are effective ways to improve your nonverbal communication.

The best way to judge the success of your communication is through feedback.

Which of the following is the best advice for proofreading long, complex documents?

Most people are good listeners.

Revise the following sentence to avoid trite business phrases: Pursuant to your request, enclosed please find a copy of our current catalog.

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Skilled business communicators use an abundance of first-person pronouns such as I, we, and our to connect with an audience.

To save time, you should thoroughly proofread a document as you write it.

Which of the following statements best demonstrates concise writing?

Revise the following sentence to avoid misplaced modifiers: Waiting for the interview, sweat formed on Rich.

What kind of sentence reveals the main idea of a paragraph?

Well-designed documents increase readability and audience comprehension.

The most important dimension of culture is

Ethan wrote the proposal for MPEX Associates and submitted it on May 1 is an example of a

Every mechanic must submit his timesheet by Friday is a well-written sentence.

Communication begins when

Several barriers may cause poor listening. Which of the following is a psychological barrier to effective listening?

You should strive to write paragraphs with eight or fewer printed lines.

Nonverbal communication includes only those behaviors that are intended.

Which of the following sentences uses positive language?

To improve your nonverbal communication, which of the following tips should you practice?

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Document Format Guide

Documentation Formats

Filters

Exam 15: Correction Symbols and Proofreading Marks

The best way to judge the success of your communication is through feedback.

Which of the following is the best advice for proofreading long, complex documents?

Most people are good listeners.

Revise the following sentence to avoid trite business phrases: Pursuant to your request, enclosed please find a copy of our current catalog.

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Skilled business communicators use an abundance of first-person pronouns such as I, we, and our to connect with an audience.

To save time, you should thoroughly proofread a document as you write it.

Which of the following statements best demonstrates concise writing?

Revise the following sentence to avoid misplaced modifiers: Waiting for the interview, sweat formed on Rich.

What kind of sentence reveals the main idea of a paragraph?

Well-designed documents increase readability and audience comprehension.

The most important dimension of culture is

Ethan wrote the proposal for MPEX Associates and submitted it on May 1 is an example of a

Every mechanic must submit his timesheet by Friday is a well-written sentence.

Communication begins when

Several barriers may cause poor listening. Which of the following is a psychological barrier to effective listening?

You should strive to write paragraphs with eight or fewer printed lines.

Nonverbal communication includes only those behaviors that are intended.

Which of the following sentences uses positive language?

To improve your nonverbal communication, which of the following tips should you practice?

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Document Format Guide

Documentation Formats

Filters