Exam 14: Managing Behavior in the Public Interest

In the public sector we should manage our own behavior and influence the behavior of others in a manner that is consistent with the public interest and the values of ______.

(Multiple Choice)

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Question 21

The new public service suggests that systems are likely to fail in the long term if insufficient attention is paid to the values and interests of individual members of an organization.

(True/False)

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Question 22

If productivity is the key that propels an organization into profitability, why is it that in the new public service, we should value people and not just productivity?

(Essay)

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Question 23

The goal to not find quick solutions driven by individual choices is a component of which of the following tenets of new public service?

(Multiple Choice)

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Question 24

How can one manage his or her own behavior and influence the behavior of others in a manner that is consistent with the public interest and the values of democratic governance? Be sure to include motivation, communication, and leadership strategies, among other things, in your discussion.

(Essay)

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Question 25

What is the importance of valuing citizenship and public service above entrepreneurship?

(Essay)

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Question 26

According to the text, it is imperative that public and nonprofit administrations ______.

(Multiple Choice)

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Question 27

Public administration need not develop opportunities for employees and citizens to affirm and act on public service motives and values.

(True/False)

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Question 28

Public administrators should see themselves as public ______.

(Multiple Choice)

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Question 29

All of the following were identified as central issues in organizational behavior in this chapter EXCEPT for ______.

(Multiple Choice)

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Question 30

Public servants are more likely to treat citizens with respect if they also are treated with respect by those who manage public agencies.

(True/False)

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Question 31

Productivity improvement, process reengineering, and performance measurement are seen as important tools in designing ______.

(Multiple Choice)

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Question 32

In the new public service, the notion that solving problems requires citizens and communities be engaged in implementing policies is an example of ______.

(Multiple Choice)

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Question 33

The public service should discourage creating processes and arenas in which citizens can engage with one another.

(True/False)

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Question 34

Nonprofits are often thought of solely in terms of providing programs and charitable services.

(True/False)

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Question 35

Showing 21 - 35 of 35

In the public sector we should manage our own behavior and influence the behavior of others in a manner that is consistent with the public interest and the values of ______.

The new public service suggests that systems are likely to fail in the long term if insufficient attention is paid to the values and interests of individual members of an organization.

If productivity is the key that propels an organization into profitability, why is it that in the new public service, we should value people and not just productivity?

The goal to not find quick solutions driven by individual choices is a component of which of the following tenets of new public service?

How can one manage his or her own behavior and influence the behavior of others in a manner that is consistent with the public interest and the values of democratic governance? Be sure to include motivation, communication, and leadership strategies, among other things, in your discussion.

What is the importance of valuing citizenship and public service above entrepreneurship?

According to the text, it is imperative that public and nonprofit administrations ______.

Public administration need not develop opportunities for employees and citizens to affirm and act on public service motives and values.

Public administrators should see themselves as public ______.

All of the following were identified as central issues in organizational behavior in this chapter EXCEPT for ______.

Public servants are more likely to treat citizens with respect if they also are treated with respect by those who manage public agencies.

Productivity improvement, process reengineering, and performance measurement are seen as important tools in designing ______.

In the new public service, the notion that solving problems requires citizens and communities be engaged in implementing policies is an example of ______.

The public service should discourage creating processes and arenas in which citizens can engage with one another.

Nonprofits are often thought of solely in terms of providing programs and charitable services.

Organizational Behavior As a Way of Thinking and Acting

Knowing and Managing Yourself

Fostering Creativity and Innovation

Managing Stress

Decision-Making

Motivation and Engagement

Leadership in Public Organizations

Power and Organizational Politics

Communicating Effectively With Others

Working in Groups and Teams

Managing Conflict

Organizational Culture and Change

Representing the Organization on the Outside

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