Question 1

In social cognitive theory,a model is a person who imitates another person's behaviour.

Accepted Answer

A) True 
 B)False

Question 2

The "Big Five" refers to five distinct dimensions of personality.

Accepted Answer

A) True 
 B)False

Question 3

Of the "Big Five" personality dimensions,which three do you feel are the most important in order to be effective as a sales representative?

Accepted Answer

It is likely that all five play a role i

Question 4

Which one of the dimensions of the five-factor model of personality is also one of the traits of core self-evaluations?

Accepted Answer

A) Extraversion 
B) Emotional stability 
C) Agreeableness 
D) Conscientiousness 
E) Openness to experience 
A) Extraversion 
B) Emotional stability 
C) Agreeableness 
D) Conscientiousness 
E) Openness to experience

Question 5

Having high self-esteem means that you have a negative self-evaluation.

Accepted Answer

A) True 
 B)False

Question 6

Luke has just provided opportunities for trainees to practise using newly learned behaviours.What does he need to do next?

Accepted Answer

A) Provide a model or models displaying the effective use of those behaviours 
B) Take steps to maximize the transfer of those behaviours to the job 
C) Describe to trainees a set of well-defined behaviours to be learned 
D) Provide feedback and social reinforcement to trainees 
E) Collect self-observation data 
A) Provide a model or models displaying the effective use of those behaviours 
B) Take steps to maximize the transfer of those behaviours to the job 
C) Describe to trainees a set of well-defined behaviours to be learned 
D) Provide feedback and social reinforcement to trainees 
E) Collect self-observation data

Question 7

High levels of conscientiousness and agreeableness are associated with fewer unsafe behaviours.

Accepted Answer

A) True 
 B)False

Question 8

A supervisor complimented each of his workers as he or she arrived promptly to work every morning.Due to time constraints,the supervisor had to stop this practice,resulting in a much higher rate of tardiness among his workers.Which of the following statements best explains this situation in operant terms?

Accepted Answer

A) The supervisor was inadvertently punishing his workers by not complimenting them, so the workers didn't arrive on time any more. 
B) The supervisor's negative reinforcement strategy was stopped, thus extinguishing the behaviour of arriving promptly. 
C) The supervisor was using a continuous, immediate reinforcement strategy, and behaviour learned under such conditions is easily extinguishable. 
D) The supervisor was using a partial reinforcement strategy, and behaviour learned under such conditions is easily extinguishable. 
E) The supervisor was using a delayed reinforcement strategy, and behaviour learned under such conditions is easily extinguishable. 
A) The supervisor was inadvertently punishing his workers by not complimenting them, so the workers didn't arrive on time any more. 
B) The supervisor's negative reinforcement strategy was stopped, thus extinguishing the behaviour of arriving promptly. 
C) The supervisor was using a continuous, immediate reinforcement strategy, and behaviour learned under such conditions is easily extinguishable. 
D) The supervisor was using a partial reinforcement strategy, and behaviour learned under such conditions is easily extinguishable. 
E) The supervisor was using a delayed reinforcement strategy, and behaviour learned under such conditions is easily extinguishable.

Question 9

Luke has just described a set of well-defined behaviours to be learned.What is he doing?

Accepted Answer

A) Organizational behaviour modification 
B) Self-regulation 
C) positive reinforcement 
D) Behaviour modelling training 
E) Self-monitoring 
A) Organizational behaviour modification 
B) Self-regulation 
C) positive reinforcement 
D) Behaviour modelling training 
E) Self-monitoring

Question 10

When one individual provides informal acknowledgement,attention,praise,approval,or genuine appreciation for work well done to another individual,he/she is providing

Accepted Answer

A) performance feedback. 
B) a good example of a model. 
C) social recognition. 
D) peer recognition. 
E) continuous and immediate reinforcement. 
A) performance feedback. 
B) a good example of a model. 
C) social recognition. 
D) peer recognition. 
E) continuous and immediate reinforcement.

Question 11

Delayed reinforcement results in slowly learned but persistent behaviour.

Accepted Answer

A) True 
 B)False

Question 12

________ increases the probability of a behaviour by the removal of a negative stimulus after that behaviour occurs.

Accepted Answer

A) Punishment 
B) Extinction 
C) Negative reinforcement 
D) Positive reinforcement 
E) Modelling 
A) Punishment 
B) Extinction 
C) Negative reinforcement 
D) Positive reinforcement 
E) Modelling

Question 13

Extraversion is especially important for jobs that require

Accepted Answer

A) low interpersonal interaction and independence. 
B) in-depth research and analysis with great independence. 
C) extensive education and credibility, e.g., Ph.D. 
D) a lot of interpersonal interaction such as sales and management. 
E) being a solo practitioner. 
A) low interpersonal interaction and independence. 
B) in-depth research and analysis with great independence. 
C) extensive education and credibility, e.g., Ph.D. 
D) a lot of interpersonal interaction such as sales and management. 
E) being a solo practitioner.

Question 14

Self-regulation involves both discrepancy reduction and discrepancy production.

Accepted Answer

A) True 
 B)False

In social cognitive theory,a model is a person who imitates another person's behaviour.

The "Big Five" refers to five distinct dimensions of personality.

Of the "Big Five" personality dimensions,which three do you feel are the most important in order to be effective as a sales representative?

Which one of the dimensions of the five-factor model of personality is also one of the traits of core self-evaluations?

Having high self-esteem means that you have a negative self-evaluation.

Luke has just provided opportunities for trainees to practise using newly learned behaviours.What does he need to do next?

High levels of conscientiousness and agreeableness are associated with fewer unsafe behaviours.

Luke has just described a set of well-defined behaviours to be learned.What is he doing?

When one individual provides informal acknowledgement,attention,praise,approval,or genuine appreciation for work well done to another individual,he/she is providing

Delayed reinforcement results in slowly learned but persistent behaviour.

________ increases the probability of a behaviour by the removal of a negative stimulus after that behaviour occurs.

Extraversion is especially important for jobs that require

Self-regulation involves both discrepancy reduction and discrepancy production.

Organizational Behaviour and Management

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 2: Personality and Learning

In social cognitive theory,a model is a person who imitates another person's behaviour.

The "Big Five" refers to five distinct dimensions of personality.

Of the "Big Five" personality dimensions,which three do you feel are the most important in order to be effective as a sales representative?

Which one of the dimensions of the five-factor model of personality is also one of the traits of core self-evaluations?

Having high self-esteem means that you have a negative self-evaluation.

Luke has just provided opportunities for trainees to practise using newly learned behaviours.What does he need to do next?

High levels of conscientiousness and agreeableness are associated with fewer unsafe behaviours.

Luke has just described a set of well-defined behaviours to be learned.What is he doing?

When one individual provides informal acknowledgement,attention,praise,approval,or genuine appreciation for work well done to another individual,he/she is providing

Delayed reinforcement results in slowly learned but persistent behaviour.

________ increases the probability of a behaviour by the removal of a negative stimulus after that behaviour occurs.

Extraversion is especially important for jobs that require

Self-regulation involves both discrepancy reduction and discrepancy production.

Organizational Behaviour and Management

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters