Question 1

The process of sending and receiving messages between people of different cultures is called ________ ________.

Accepted Answer

intercultu

Question 2

List at least three types of nonverbal differences might you encounter when working with businesspeople from other cultures. Provide at least one example of how these differences might cause misunderstandings in communication.

Accepted Answer

Nonverbal differences among cultures are

Question 3

List at least three areas of nonverbal communication that can differ widely among cultures.

Accepted Answer

Greetings, the use of personal

Question 4

When it comes to the future,

Accepted Answer

A)  people of all cultures view planning as a valuable task. 
B)  some societies view planning as a waste of time. 
C)  individual views may differ, but culture generally does not determine one's view of the future. 
D)  none of the above. 
A)  people of all cultures view planning as a valuable task. 
B)  some societies view planning as a waste of time. 
C)  individual views may differ, but culture generally does not determine one's view of the future. 
D)  none of the above.

Question 5

Learning about an unfamiliar culture

Accepted Answer

A)  is generally a waste of time-no one in business expects you to do so. 
B)  can be accomplished only by living among its people. 
C)  requires at least one year of study before it is meaningful. 
D)  is a worthy undertaking-even if you learn only a small amount. 
A)  is generally a waste of time-no one in business expects you to do so. 
B)  can be accomplished only by living among its people. 
C)  requires at least one year of study before it is meaningful. 
D)  is a worthy undertaking-even if you learn only a small amount.

Question 6

Ethnocentrism is the tendency to have an equally unbiased view of all ethnic groups.

Accepted Answer

A) True 
 B)False

Question 7

In low-context cultures, businesspeople tend to focus on the results of the decisions they face.

Accepted Answer

A) True 
 B)False

Question 8

When ethnocentric people stereotype an entire group of people, they are usually justified in doing so.

Accepted Answer

A) True 
 B)False

Question 9

How can cultural differences affect communication styles? What general approach should Americans take when writing intercultural correspondence?

Accepted Answer

Audiences in various cultures often have

Question 10

In high-context cultures,

Accepted Answer

A)  people rely more on nonverbal circumstances and cues to convey meaning. 
B)  the rules of everyday life are highly explicit. 
C)  people rely less on the environmental setting to convey meaning. 
D)  all of the above occur. 
A)  people rely more on nonverbal circumstances and cues to convey meaning. 
B)  the rules of everyday life are highly explicit. 
C)  people rely less on the environmental setting to convey meaning. 
D)  all of the above occur.

Question 11

Since cultures do not always share the same perspectives on ethical issues, how can you keep messages ethical when communicating interculturally?

Accepted Answer

Not all cultures share the same perspect

Question 12

When you react ethnocentrically, you

Accepted Answer

A)  recognize the differences that exist between your culture and other cultures. 
B)  assume that your culture is superior to others. 
C)  focus on the possibility that your words and actions will be misunderstood. 
D)  do all of the above. 
A)  recognize the differences that exist between your culture and other cultures. 
B)  assume that your culture is superior to others. 
C)  focus on the possibility that your words and actions will be misunderstood. 
D)  do all of the above.

Question 13

While working in a country with a high-context culture, you schedule a meeting with a vendor who lives there. When he shows up 20 minutes after the meeting was supposed to begin, should you take it as a sign of incompetence or disrespect? Explain.

Accepted Answer

This behavior should not be regarded as

Question 14

In every culture, it's safe to assume that people view material comforts earned by individual effort as a sign of superiority.

Accepted Answer

A) True 
 B)False

Question 15

Before conducting business in another country, why is it worthwhile to learn common phrases in the native language even if your clients there will speak English?

Accepted Answer

Learning basic phrases not onl

Question 16

Studies have shown that people often have cultural biases of which they're not even consciously aware.

Accepted Answer

A) True 
 B)False

Question 17

Ethnocentrism can be overcome in part by

Accepted Answer

A)  avoiding assumptions. 
B)  remembering that people from other cultures communicate in ways that are inferior to your own. 
C)  ignoring the distinctions among cultures. 
D)  judging other groups according to your own standards. 
A)  avoiding assumptions. 
B)  remembering that people from other cultures communicate in ways that are inferior to your own. 
C)  ignoring the distinctions among cultures. 
D)  judging other groups according to your own standards.

Question 18

Cultural ________ is an appreciation for cultural differences that affect communication and the ability to adjust one's communication style to ensure that efforts to send and receive messages across cultural boundaries are successful.

Accepted Answer

The answer of Cultural ________ is an appreciation for cultural...

Question 19

Cultural ________ is the practice of accepting multiple cultures on their own terms.

Accepted Answer

The answer of Cultural ________ is the practice of accepting...

Question 20

To convey meaning in a low-context culture such as the one existing in Germany, people rely more on

Accepted Answer

A)  explicit verbal communication. 
B)  indirectness and metaphors. 
C)  situational cues. 
D)  gestures and vocal inflection. 
A)  explicit verbal communication. 
B)  indirectness and metaphors. 
C)  situational cues. 
D)  gestures and vocal inflection.

Exam 3: Communicating in a World of Diversity

The process of sending and receiving messages between people of different cultures is called ________ ________.

List at least three types of nonverbal differences might you encounter when working with businesspeople from other cultures. Provide at least one example of how these differences might cause misunderstandings in communication.

List at least three areas of nonverbal communication that can differ widely among cultures.

When it comes to the future,

Learning about an unfamiliar culture

Ethnocentrism is the tendency to have an equally unbiased view of all ethnic groups.

In low-context cultures, businesspeople tend to focus on the results of the decisions they face.

When ethnocentric people stereotype an entire group of people, they are usually justified in doing so.

How can cultural differences affect communication styles? What general approach should Americans take when writing intercultural correspondence?

In high-context cultures,

Since cultures do not always share the same perspectives on ethical issues, how can you keep messages ethical when communicating interculturally?

When you react ethnocentrically, you

While working in a country with a high-context culture, you schedule a meeting with a vendor who lives there. When he shows up 20 minutes after the meeting was supposed to begin, should you take it as a sign of incompetence or disrespect? Explain.

In every culture, it's safe to assume that people view material comforts earned by individual effort as a sign of superiority.

Before conducting business in another country, why is it worthwhile to learn common phrases in the native language even if your clients there will speak English?

Studies have shown that people often have cultural biases of which they're not even consciously aware.

Ethnocentrism can be overcome in part by

Cultural ________ is an appreciation for cultural differences that affect communication and the ability to adjust one's communication style to ensure that efforts to send and receive messages across cultural boundaries are successful.

Cultural ________ is the practice of accepting multiple cultures on their own terms.

To convey meaning in a low-context culture such as the one existing in Germany, people rely more on

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The process of sending and receiving messages between people of different cultures is called .