Question 1

When it comes to paragraph length

Accepted Answer

A)  use one-sentence paragraphs only occasionally, for emphasis. 
B)  use long paragraphs if you want your document to look more inviting. 
C)  keep all paragraphs to fewer than 60 words. 
D)  use long paragraphs with detailed information for direct-mail letters. 
A)  use one-sentence paragraphs only occasionally, for emphasis. 
B)  use long paragraphs if you want your document to look more inviting. 
C)  keep all paragraphs to fewer than 60 words. 
D)  use long paragraphs with detailed information for direct-mail letters. A

Question 2

Headings have only one function, which is to break up long blocks of type.

Accepted Answer

A) True 
 B)False  False

Question 3

A(n) ________ sentence uses words such as may and seems to avoid stating a judgment or fact directly.

Accepted Answer

hedging

Question 4

________ typefaces have small crosslines at the ends of each letter stroke and are best for text.

Accepted Answer

The answer of ________ typefaces have small crosslines at the...

Question 5

"Visible to the eye" is an example of

Accepted Answer

A)  a cliché. 
B)  the passive voice. 
C)  redundancy. 
D)  obsolete language. 
A)  a cliché. 
B)  the passive voice. 
C)  redundancy. 
D)  obsolete language.

Question 6

Describe at least three software tools that can help you revise and polish a document.

Accepted Answer

Software tools such as revision marks an

Question 7

Multimedia documents

Accepted Answer

A)  require highly technical training in order to create. 
B)  convey information more slowly than traditional documents. 
C)  are generally too expensive to produce to be useful in business. 
D)  can allow recipients to personalize the communication process to their own needs. 
A)  require highly technical training in order to create. 
B)  convey information more slowly than traditional documents. 
C)  are generally too expensive to produce to be useful in business. 
D)  can allow recipients to personalize the communication process to their own needs.

Question 8

A modifier is said to be ________ when it has no real connection to the subject of the sentence.

Accepted Answer

The answer of A modifier is said to be ________...

Question 9

If you regularly edit for conciseness and clarity, you'll likely find that audiences are more likely to read your documents.

Accepted Answer

A) True 
 B)False

Question 10

To draw attention to important points or terms italic type is more effective than boldface.

Accepted Answer

A) True 
 B)False

Question 11

The subject and predicate of a sentence should be kept as close together as possible.

Accepted Answer

A) True 
 B)False

Question 12

Although you should vary the length of paragraphs in your business messages, in general you should strive for short paragraphs.

Accepted Answer

A) True 
 B)False

Question 13

A computer thesaurus

Accepted Answer

A)  suggests correct spelling. 
B)  catches punctuation as well as grammar errors. 
C)  highlights phrases in passive voice. 
D)  can help you find just the right word for a given situation. 
A)  suggests correct spelling. 
B)  catches punctuation as well as grammar errors. 
C)  highlights phrases in passive voice. 
D)  can help you find just the right word for a given situation.

Question 14

The main tasks in completing a business message consist of all except

Accepted Answer

A)  producing. 
B)  forecasting. 
C)  proofreading. 
D)  revising. 
A)  producing. 
B)  forecasting. 
C)  proofreading. 
D)  revising.

Question 15

To make your message more interesting and accessible, you should use as many design elements and decorative touches as possible.

Accepted Answer

A) True 
 B)False

Question 16

Using white space in a document

Accepted Answer

A)  makes your document look unappealing. 
B)  provides contrast. 
C)  is considered "cheating." 
D)  is only an option when you can't use color. 
A)  makes your document look unappealing. 
B)  provides contrast. 
C)  is considered "cheating." 
D)  is only an option when you can't use color.

Question 17

Because the first thing that readers will notice about your message is its appearance, you should pay special attention to design and page layout.

Accepted Answer

A) True 
 B)False

Question 18

A dangling modifier is a modifier that has no connection to the subject of the sentence.

Accepted Answer

A) True 
 B)False

Question 19

"The above-mentioned book" is an example of

Accepted Answer

A)  an awkward reference. 
B)  a strung-out sentence. 
C)  a redundancy. 
D)  an indefinite pronoun starter. 
A)  an awkward reference. 
B)  a strung-out sentence. 
C)  a redundancy. 
D)  an indefinite pronoun starter.

Question 20

A spell checker

Accepted Answer

A)  highlights words it doesn't recognize. 
B)  has eliminated the need for proofreading. 
C)  suggests synonyms. 
D)  cannot automatically correct misspelled words as you type. 
A)  highlights words it doesn't recognize. 
B)  has eliminated the need for proofreading. 
C)  suggests synonyms. 
D)  cannot automatically correct misspelled words as you type.

Exam 6: Completing Business Messages

When it comes to paragraph length

Headings have only one function, which is to break up long blocks of type.

A(n) ________ sentence uses words such as may and seems to avoid stating a judgment or fact directly.

________ typefaces have small crosslines at the ends of each letter stroke and are best for text.

"Visible to the eye" is an example of

Describe at least three software tools that can help you revise and polish a document.

Multimedia documents

A modifier is said to be ________ when it has no real connection to the subject of the sentence.

If you regularly edit for conciseness and clarity, you'll likely find that audiences are more likely to read your documents.

To draw attention to important points or terms italic type is more effective than boldface.

The subject and predicate of a sentence should be kept as close together as possible.

Although you should vary the length of paragraphs in your business messages, in general you should strive for short paragraphs.

A computer thesaurus

The main tasks in completing a business message consist of all except

To make your message more interesting and accessible, you should use as many design elements and decorative touches as possible.

Using white space in a document

Because the first thing that readers will notice about your message is its appearance, you should pay special attention to design and page layout.

A dangling modifier is a modifier that has no connection to the subject of the sentence.

"The above-mentioned book" is an example of

A spell checker

Achieving Success Through Effective Business Communication

Mastering Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters