Exam 10: Solving Problems in Groups and Teams
Exam 1: Communication: What and Why65 Questions
Exam 2: The Self, Perception, and Communication65 Questions
Exam 3: Communication and Culture71 Questions
Exam 4: Language64 Questions
Exam 5: Listening56 Questions
Exam 6: Nonverbal Communication66 Questions
Exam 7: Understanding Interpersonal Communication63 Questions
Exam 8: Improving Interpersonal Relationships64 Questions
Exam 9: Communicating in Groups and Teams62 Questions
Exam 10: Solving Problems in Groups and Teams67 Questions
Exam 11: Preparing and Presenting Your Speech65 Questions
Exam 12: Organization and Support65 Questions
Exam 13: Informative Speaking65 Questions
Exam 14: Persuasive Speaking66 Questions
Exam 15: Appendix: Communicating for Career Success65 Questions
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The ___________ is best described as "an introduction, a sales pitch, and a proposal for further action all in one."
(Multiple Choice)
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-Influencing others based on relationships that might help the group reach its goal
(Multiple Choice)
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Most interviewers form opinions about applicants within the first four minutes of conversation, so it makes sense to look your best. What is a good rule of thumb for how to dress for an interview?
(Multiple Choice)
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Dominique asked 10 people for referrals, and each of them knows five others who might be able to help, so Dominique now has the potential of support from 60 people. This phenomenon is known as
(Multiple Choice)
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Every Friday, Brian delivers the week's average sales figures to his direct supervisor. His supervisor then gives the figures to the director, and the director gives the information to the CFO. The people at Brian's work interact through a __________.
(Multiple Choice)
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Which of the following is NOT a recommended strategy for managing your online identity?
(Multiple Choice)
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Bosses that pressure employees using the threat of a demotion, an undesirable task, or even loss of a job have _______ power.
(Multiple Choice)
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Sarah's extended family lives in various locations throughout the United States. They are too busy to stay in contact with everyone, and some family members are estranged from one another. What would probably be the most effective way for this family to communicate?
(Multiple Choice)
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-followers are aware of what's going on around them, but are not emotionally involved.
(Multiple Choice)
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Engaging online, seeking referrals, and conducting informational interviews are all ways to __________ effectively.
(Multiple Choice)
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People have _______ power when others perceive that they have valuable talents or knowledge.
(Short Answer)
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With any professional communication, but especially with email, take time to double-check your message your recipients before hitting ______.
(Short Answer)
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-Followers who moderately involved and attempt to have an impact, either supporting or opposing the leaders' efforts.
(Multiple Choice)
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When it comes to disclosing information about yourself to colleagues, the best rule of thumb is
(Multiple Choice)
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Confirming the time of an interview is especially important
(Multiple Choice)
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The strategic process of meeting people and maintaining contacts to gain information and advice is called ___________.
(Short Answer)
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It is illegal for an interviewer to ask about a candidate's __________ unless it directly relates to the job.
(Multiple Choice)
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