Exam 10: Solving Problems in Groups and Teams

The average employer only spends a few ________ looking at a résumé.

Which of the following is a common question in job interviews and also one of the toughest to answer?

Seven of the ten qualities bosses say they value most are

This type of meeting is used to evaluate a candidate for a promotion or reassignment, an award, a scholarship, or admission to a graduate program.

When power comes from the title one holds (like coach, professor, supervisor), it is ________ power.

Julie comes to work on time, dresses professionally, but she does not go out of her way to be friendly with others. She is most likely which kind of follower?

Taking a few deep breaths or a break, stopping to listen and ask questions before responding, and venting your emotions to trusted friends while you are off the clock are all good strategies for _____________ at work.

Matching -Followers who show up but are indifferent to goals of the organization and communicate very little with people outside their immediate environment.

The tendency of Americans to address authority figures an new acquaintances by first name and to ask personal questions is known as

When answering interview questions, try not to _________ either out of nervousness, enthusiasm or a desire to show off your knowledge.

Which communication network involves one person acting as a gatekeeper regulating the flow of information?

All of the following demonstrate an attentive listening posture EXCEPT

Employers are less likely to interview people who

What's the primary difference between an informational interview and a job interview?

When attending a meeting via videoconference, it is best to

Business professionals send or receive an average of 122 _____ per day.

Matching -Followers who are committed, enthusiastic, and will work tirelessly when it runs counter to other peoples' goals.

The most important rule to follow when preparing your application materials is to

Which of the following is true about power?

Kyle is in his second year of college and still hasn't declared a major. He thinks he might want to be a veterinarian but isn't sure how to go about it. What networking skill would most benefit him?