Question 1

Power that comes from respect, liking, and trust is known as __________.

Accepted Answer

A)  legitimate power 
B)  reward power 
C)  connection power 
D)  referent power 
A)  legitimate power 
B)  reward power 
C)  connection power 
D)  referent power

Question 2

A person who has the ability to grant desirable outcomes like promotions, raises and recognition is said to have ________ power.

Accepted Answer

A)  Referent 
B)  Expert 
C)  Reward 
D)  Connection 
A)  Referent 
B)  Expert 
C)  Reward 
D)  Connection

Question 3

"If you were an inanimate object, what would you be?" and "If you could have lunch with any person, living or dead, who would it be?" are examples of

Accepted Answer

A)  equal opportunity interview questions 
B)  illegal interview questions 
C)  likely interview questions 
D)  non-traditional interview questions 
A)  equal opportunity interview questions 
B)  illegal interview questions 
C)  likely interview questions 
D)  non-traditional interview questions

Question 4

Building a good reputation involves

Accepted Answer

A)  getting letters of recommendation from your professors 
B)  patting yourself on the back 
C)  exaggerating about your skills 
D)  exhibiting good work habits before you get the job 
A)  getting letters of recommendation from your professors 
B)  patting yourself on the back 
C)  exaggerating about your skills 
D)  exhibiting good work habits before you get the job

Question 5

According to management consultant Robert Kelley, effective followers

Accepted Answer

A)  blindly follow the herd 
B)  do what they're told 
C)  think for themselves 
D)  lack the confidence to be leaders 
A)  blindly follow the herd 
B)  do what they're told 
C)  think for themselves 
D)  lack the confidence to be leaders

Question 6

Cultural expectations in the workplace are

Accepted Answer

A)  a consistent set of values and practices. 
B)  a set of norms which suggest what behavior is approved and what is frowned upon. 
C)  the organization's core values 
D)  a set of rigid, hierarchical rules for new hires 
A)  a consistent set of values and practices. 
B)  a set of norms which suggest what behavior is approved and what is frowned upon. 
C)  the organization's core values 
D)  a set of rigid, hierarchical rules for new hires

Question 7

Whether communicating in writing online or on "hard copy," the first rule of written communication is

Accepted Answer

A)  check for grammar and spelling errors 
B)  develop camaraderie 
C)  don't be too brief 
D)  use "reply all" in business communications 
A)  check for grammar and spelling errors 
B)  develop camaraderie 
C)  don't be too brief 
D)  use "reply all" in business communications

Power that comes from respect, liking, and trust is known as __________.

A person who has the ability to grant desirable outcomes like promotions, raises and recognition is said to have ________ power.

"If you were an inanimate object, what would you be?" and "If you could have lunch with any person, living or dead, who would it be?" are examples of

Building a good reputation involves

According to management consultant Robert Kelley, effective followers

Cultural expectations in the workplace are

Whether communicating in writing online or on "hard copy," the first rule of written communication is

Communication: What and Why

The Self, Perception, and Communication

Communication and Culture

Language

Listening

Nonverbal Communication

Understanding Interpersonal Communication

Improving Interpersonal Relationships

Communicating in Groups and Teams

Preparing and Presenting Your Speech

Organization and Support

Informative Speaking

Persuasive Speaking

Appendix: Communicating for Career Success

Filters

Exam 10: Solving Problems in Groups and Teams

Power that comes from respect, liking, and trust is known as __________.

A person who has the ability to grant desirable outcomes like promotions, raises and recognition is said to have ________ power.

"If you were an inanimate object, what would you be?" and "If you could have lunch with any person, living or dead, who would it be?" are examples of

Building a good reputation involves

According to management consultant Robert Kelley, effective followers

Cultural expectations in the workplace are

Whether communicating in writing online or on "hard copy," the first rule of written communication is

Communication: What and Why

The Self, Perception, and Communication

Communication and Culture

Language

Listening

Nonverbal Communication

Understanding Interpersonal Communication

Improving Interpersonal Relationships

Communicating in Groups and Teams

Preparing and Presenting Your Speech

Organization and Support

Informative Speaking

Persuasive Speaking

Appendix: Communicating for Career Success

Filters