Exam 7: Communication Leadership

Which communication format was developed to address the communication arm of the TeamSTEPPS model?

E-mail is a great tool for communication. When should e-mail not be used? (Select all that apply.)

Which of the following are examples of patient privacy or security breaches? (Select all that apply.)

An example of an external variable that may affect communication is:

Which communication technique is most effective when handling patient complaints?

Organizational tones are based mostly on:

Effective communication is fostered through which of the following ingredients? (Select all that apply.)

A communication system developed originally to address communication patterns in critical situations is:

The transformational leader engages staff by:

The process in which information, perception, and understanding are transmitted from person to person is:

A client's wife is concerned about her husband's declining health. He has been admitted with an acute myocardial infarction and has had two myocardial infarctions before this admission. He is not a candidate for surgery. She and her husband have discussed "no breathing machine" for long-standing care, but she is unsure of his wishes if he were to need a "breathing machine" for a short period. The nurse discusses his current condition and care with the client and his wife. She also organizes a team meeting consisting of the client's physicians, social worker, pastoral care person, and nursing staff. During this meeting, the nurse helps the wife share her concerns and the client's concerns with the rest of the team. What type of communication technique is being utilized by the nurse? (Select all that apply.)

Which of the following is true about negotiation?

Which of the dimensions of spirituality should nurses assess for in care delivery? (Select all that apply.)

Interpersonal communication is defined as:

A human communication activity designed to influence another to change attitudes or alter behaviors by the use of techniques such as argument, reasoning, or pleading is known as:

Transformational leadership focuses on engaging staff to become stakeholders in a shared mission and vision. Which of the following are correct statements? (Select all that apply.)

NVC communication processes are grounded in: (Select all that apply.)

Group readiness levels can be assessed in four stages. Which of the following statements is accurate regarding group readiness? (Select all that apply.)

Over lunch in the cafeteria, student nurses are sharing educational information about the patients for whom they are caring. This is a(n):

Unspoken affective or expressive behaviors best describe which type of communication?