Question 1

The total number of nurses who left a unit in 1 year divided by the total number of nurses employed on that unit is the _____ rate.

Accepted Answer

A)  actualized 
B)  employable 
C)  turnover 
D)  vacancy 
A)  actualized 
B)  employable 
C)  turnover 
D)  vacancy C

Question 2

A situation in which the demand for employment of nurses (how many nurses employers would like to employ) exceeds the available supply of nurses willing to be employed at a given salary is known as a nursing:

Accepted Answer

A)  abundance. 
B)  deficit. 
C)  shortage. 
D)  surplus. 
A)  abundance. 
B)  deficit. 
C)  shortage. 
D)  surplus. C

Question 3

Using the targeted interview ensures that all candidates are interviewed based on the same criteria. The targeted selection process is built on: (Select all that apply)

Accepted Answer

A)  organizational values. 
B)  analysis of work per job. 
C)  development of interview skills. 
D)  clear identification of competencies for key positions. 
E)  compliance with equal opportunity employer guidelines. 
A)  organizational values. 
B)  analysis of work per job. 
C)  development of interview skills. 
D)  clear identification of competencies for key positions. 
E)  compliance with equal opportunity employer guidelines. A, B, C, D

Question 4

The average age of the registered nurse (RN) population is _____ years.

Accepted Answer

A)  26 
B)  36 
C)  45 
D)  56 
A)  26 
B)  36 
C)  45 
D)  56

Question 5

The new and enhanced recommendations in the IOM Future of Nursing report (2016) affect the nursing shortage by formally calling for: (Select all that apply.)

Accepted Answer

A)  more competitive salaries. 
B)  increased workforce diversity. 
C)  reduction in retirement age. 
D)  maintaining current levels of nursing education. 
E)  improved workforce data collection. 
A)  more competitive salaries. 
B)  increased workforce diversity. 
C)  reduction in retirement age. 
D)  maintaining current levels of nursing education. 
E)  improved workforce data collection.

Question 6

Inappropriate or illegal questions that should be avoided during the interview include which of the following examples? (Select all that apply.)

Accepted Answer

A)  What are your goals for the future? 
B)  Do you plan on having any more children? 
C)  How do you feel about taking call on weekends? 
D)  How does your husband feel about you working? 
E)  Will going to church interfere with Sunday shifts? 
A)  What are your goals for the future? 
B)  Do you plan on having any more children? 
C)  How do you feel about taking call on weekends? 
D)  How does your husband feel about you working? 
E)  Will going to church interfere with Sunday shifts?

Question 7

One of the findings of a study by Aiken and colleagues (2002) was that nurses with the highest nurse-to-patient ratios were more likely to describe feelings of: (Select all that apply.)

Accepted Answer

A)  grief. 
B)  anger. 
C)  burnout. 
D)  job dissatisfaction. 
E)  emotional exhaustion. 
A)  grief. 
B)  anger. 
C)  burnout. 
D)  job dissatisfaction. 
E)  emotional exhaustion.

Question 8

A mechanism for giving feedback related to progress to employees new and experienced is called:

Accepted Answer

A)  coaching. 
B)  mentoring. 
C)  counseling. 
D)  performance evaluation. 
A)  coaching. 
B)  mentoring. 
C)  counseling. 
D)  performance evaluation.

Question 9

The United States recruits more internationally educated nurses (IENs) than any other country. The largest group of IENs in the United States is from:

Accepted Answer

A)  India. 
B)  Canada. 
C)  Great Britain. 
D)  the Philippines. 
A)  India. 
B)  Canada. 
C)  Great Britain. 
D)  the Philippines.

Question 10

Factors that affect supply include nursing education factors, work environment factors, and _____ factors.

Accepted Answer

A)  demographic 
B)  geographic 
C)  socioeconomic 
D)  psychological 
A)  demographic 
B)  geographic 
C)  socioeconomic 
D)  psychological

Question 11

An important factor in nurse retention is managerial leadership. Which leadership style has the greatest impact on nurse job satisfaction?

Accepted Answer

A)  Democratic 
B)  Laissez-faire 
C)  Authoritarian 
D)  Transformational 
A)  Democratic 
B)  Laissez-faire 
C)  Authoritarian 
D)  Transformational

Question 12

The newest approach to orienting is referred to as:

Accepted Answer

A)  selecting. 
B)  onboarding. 
C)  submersion. 
D)  precepting. 
A)  selecting. 
B)  onboarding. 
C)  submersion. 
D)  precepting.

Question 13

Stacy has been asked by the corporate financial officer to report on the current organizational costs for nurse turnover. To determine the cost of nurse turnover, Stacy should review: (Select all that apply.)

Accepted Answer

A)  vacancy costs. 
B)  accident rates. 
C)  competitor wages. 
D)  advertising expenses. 
E)  orientation and training. 
A)  vacancy costs. 
B)  accident rates. 
C)  competitor wages. 
D)  advertising expenses. 
E)  orientation and training.

Question 14

The nursing shortage cycles over the past few decades have been primarily driven by factors including which of the following? (Select all that apply.)

Accepted Answer

A)  Aging of current nurses and inability of hospitals to meet nursing salary demands 
B)  Younger nurses in the workforce and their preference for non-traditional nursing jobs 
C)  Significant changes in the health care delivery system as the nation moves into health care reform 
D)  Aging of the American population and struggles to expand capacity to meet demand for care 
E)  Lower numbers of students entering nursing as a career 
A)  Aging of current nurses and inability of hospitals to meet nursing salary demands 
B)  Younger nurses in the workforce and their preference for non-traditional nursing jobs 
C)  Significant changes in the health care delivery system as the nation moves into health care reform 
D)  Aging of the American population and struggles to expand capacity to meet demand for care 
E)  Lower numbers of students entering nursing as a career

Question 15

The process of identifying applicants for potential employment is called:

Accepted Answer

A)  selection. 
B)  retention. 
C)  recruitment. 
D)  human resources. 
A)  selection. 
B)  retention. 
C)  recruitment. 
D)  human resources.

Question 16

The future projected demand for nurses is related to the aging population and the increase in:

Accepted Answer

A)  acute illnesses. 
B)  chronic illnesses. 
C)  medication costs. 
D)  primary prevention. 
A)  acute illnesses. 
B)  chronic illnesses. 
C)  medication costs. 
D)  primary prevention.

Question 17

Authentic respect for others requiring time, presence, engagement, and intention to seek common ground is called _____.

Accepted Answer

civility
Civility is authentic

Question 18

The Institute of Medicine recommends increasing the proportion of nurses with a baccalaureate degree to _______ by 2020.

Accepted Answer

A)  40% 
B)  80% 
C)  60% 
D)  50% 
A)  40% 
B)  80% 
C)  60% 
D)  50%

Question 19

The ability to continue the employment of qualified individuals, that is, nurses and/or other health care providers/associates who might otherwise leave the organization is called:

Accepted Answer

A)  transfer. 
B)  selection. 
C)  turnover. 
D)  retention. 
A)  transfer. 
B)  selection. 
C)  turnover. 
D)  retention.

Question 20

Marcy, the medical surgical unit manager, has promised her staff a pizza party if they reduce their patient fall rates by 10%. Which factor does Marcy consider when developing staff rewards?

Accepted Answer

A)  Staff mix 
B)  Budget 
C)  Generational diversity 
D)  Unit culture 
A)  Staff mix 
B)  Budget 
C)  Generational diversity 
D)  Unit culture

Exam 21: Confronting the Nursing Shortage

The total number of nurses who left a unit in 1 year divided by the total number of nurses employed on that unit is the _____ rate.

A situation in which the demand for employment of nurses (how many nurses employers would like to employ) exceeds the available supply of nurses willing to be employed at a given salary is known as a nursing:

Using the targeted interview ensures that all candidates are interviewed based on the same criteria. The targeted selection process is built on: (Select all that apply)

The average age of the registered nurse (RN) population is _____ years.

The new and enhanced recommendations in the IOM Future of Nursing report (2016) affect the nursing shortage by formally calling for: (Select all that apply.)

Inappropriate or illegal questions that should be avoided during the interview include which of the following examples? (Select all that apply.)

One of the findings of a study by Aiken and colleagues (2002) was that nurses with the highest nurse-to-patient ratios were more likely to describe feelings of: (Select all that apply.)

A mechanism for giving feedback related to progress to employees new and experienced is called:

The United States recruits more internationally educated nurses (IENs) than any other country. The largest group of IENs in the United States is from:

Factors that affect supply include nursing education factors, work environment factors, and _____ factors.

An important factor in nurse retention is managerial leadership. Which leadership style has the greatest impact on nurse job satisfaction?

The newest approach to orienting is referred to as:

Stacy has been asked by the corporate financial officer to report on the current organizational costs for nurse turnover. To determine the cost of nurse turnover, Stacy should review: (Select all that apply.)

The nursing shortage cycles over the past few decades have been primarily driven by factors including which of the following? (Select all that apply.)

The process of identifying applicants for potential employment is called:

The future projected demand for nurses is related to the aging population and the increase in:

Authentic respect for others requiring time, presence, engagement, and intention to seek common ground is called _____.

The Institute of Medicine recommends increasing the proportion of nurses with a baccalaureate degree to _______ by 2020.

The ability to continue the employment of qualified individuals, that is, nurses and/or other health care providers/associates who might otherwise leave the organization is called:

Marcy, the medical surgical unit manager, has promised her staff a pizza party if they reduce their patient fall rates by 10%. Which factor does Marcy consider when developing staff rewards?

Leadership and Management Principles

Change and Innovation

Organizational Climate and Culture

Managerial Decision Making

Managing Time and Stress

Legal and Ethical Issues

Communication Leadership

Team Building and Working With Effective Groups

Delegation in Nursing

Power and Conflict

Workplace Diversity

Organizational Structure

Decentralization and Shared Governance

Strategic Management

Professional Practice Models

Case and Population Health Management

Evidence-Based Practice: Strategies for Nursing Leaders

Quality and Safety

Measuring and Managing Outcomes

Prevention of Workplace Violence

Staffing and Scheduling

Budgeting, Productivity, and Costing Out Nursing

Performance Appraisal

Emergency Management and Preparedness

Data Management and Clinical Informatics

Marketing

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