Exam 15: Dynamics of Leadership

A poll of 700 employees working in dozens of different companies found that 43 percent believed there was a leadership vacuum in their organizations.

Carl Gayhart is a leader who sees his followers as ready to accomplish particular tasks. He views them as both competent and motivated to take full responsibility for their tasks. According to the Situational Leadership model, Gayhart should use a participating style of leadership.

Sylvia Montero, an executive at Pfizer, used her _____________ to keep her motivated to press on during adverse times.

Tahir Ayub, a partner with PwC, believes there is little value in listening to different perspectives before making decisions.

Which of the following is true about Nissan Motors CEO, Carlos Ghosn?

Patrick Nallon relies on two-way communication to lead his followers. He also listens carefully to his followers, encourages them, and involves them in decision making. Nallon is displaying __________ according to the Situational Leadership model.

The Situational Leadership Model suggests that __________ occurs when a leader relies on one-way communication, spelling out duties, and telling followers what to do and when, where, and how to do it.

Leadership is a(n) __________ relationship among leaders and followers who strive for real __________ and outcomes that reflect their __________.

Transformational leaders inspire others with their vision, often promote this vision over opposition, and demonstrate confidence in themselves and their views.

__________ leaders inspire others with their vision, often promote this vision over opposition, and demonstrate confidence in themselves and their views.

Which of the following initiatives was implemented by Andrea Jung to address the sales effort at Avon?

Which of the following is not true regarding change?

When a leader and his or her staff and colleagues have shared purposes, each can count on the other to act in ways that move everyone toward the common goal.

Which of the following is not true about the personal characteristics of leaders?

Describe the personal characteristics that enable leaders to be effective.

In the Vroom-Jago model, leaders who use a delegate style permit the team to make the decision within prescribed limits.

Phung Tran is known for his demanding leadership style. He charged into the office one afternoon and demanded that a detailed report be on his desk by 5 p.m. "Otherwise," he said, "someone will have to pay the piper." Tran is using the _________ tactic to influence.

To help its managers develop their global leadership skills, PwC sends them abroad in a program called ____________________.

Gejsila Cangonji is the store manager for a large department store. Scheduling employees to work during different holiday seasons always presents problems. Cangonji seeks to solve these problems by permitting her employees to set their own work schedule, but within the limits that she prescribes. Cangonji is using the __________ style of leadership identified in the Vroom-Jago leadership model.

Patrick Lockridge is the Chief Chef for a large convention hotel. He uses his own expertise, together with information collected from the hotel's conference coordinators to solve problems. Lockridge then makes his decision and announces it to the conference team. Lockridge is using the __________ style of leadership identified in the Vroom-Jago leadership model.