Question 1

What functions do managers usually perform today? What sets managers apart?

Accepted Answer

a. Managers are individuals that allocat

Question 2

Michelle Gimbert, a regional vice-president for Chico's stores, allowed her store managers the freedom to run their operations as though they were separate businesses. By __________ in a new way, Gimbert was attempting to better coordinate the company's human and material resources.

Accepted Answer

A)  organizing 
B)  controlling 
C)  staffing 
D)  planning 
A)  organizing 
B)  controlling 
C)  staffing 
D)  planning

Question 3

Explain why managerial competencies are important.

Accepted Answer

Managerial competencies are sets of know

Question 4

Among the components of strategic action competency, understanding the industry is highly important.

Accepted Answer

A) True 
 B)False

Question 5

Managerial functions are linked.

Accepted Answer

A) True 
 B)False

Question 6

Middle managers spend little time directly controlling the work of others.

Accepted Answer

A) True 
 B)False

Question 7

A manager's multicultural competency is reflected in cultural knowledge and understanding, and an openness and sensitivity to cultural differences.

Accepted Answer

A) True 
 B)False

Question 8

Define managers and management.

Accepted Answer

Managers establish organizational goals

Question 9

Fortune magazine includes "the ability to attract, develop, and keep talented people" as one of the key factors used to establish its list of Most Admired Companies.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not one of the duties of Anne Mulcahy, CEO at Xerox?

Accepted Answer

A)  restructuring Xerox 
B)  creating a work environment 
C)  performing a service call 
D)  implementing a corporate merger 
A)  restructuring Xerox 
B)  creating a work environment 
C)  performing a service call 
D)  implementing a corporate merger

Question 11

The Container Store has been able to retain employees and attract new employees by focusing on cost control and communication.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is not considered a component of the planning and administration competency?

Accepted Answer

A)  time management 
B)  arbitration and mediation 
C)  information gathering, analysis, and problem solving 
D)  budgeting and financial management 
A)  time management 
B)  arbitration and mediation 
C)  information gathering, analysis, and problem solving 
D)  budgeting and financial management

Question 13

The _______________ managerial function concerns itself with assigning workers to departments.

Accepted Answer

A)  planning 
B)  controlling 
C)  organizing 
D)  leading 
A)  planning 
B)  controlling 
C)  organizing 
D)  leading

Question 14

Which of the following is not a factor in determining whether a first-line manager will be successful?

Accepted Answer

A)  has a strong technical expertise to teach subordinates 
B)  is willing to let subordinates do the work 
C)  plans and schedules work for employees 
D)  has sales or marketing experience before becoming manager 
A)  has a strong technical expertise to teach subordinates 
B)  is willing to let subordinates do the work 
C)  plans and schedules work for employees 
D)  has sales or marketing experience before becoming manager

Question 15

Todd Reppert of Ballpark Hot Dogs describes his job as ringmaster. He tries to balance the health department's demands for clean kiosks, vendors' demands for supplies, and his first-line manager's demand for recruiting new employees to staff the company's 25 kiosks in Tampa. Reppert is considered to be at what level of management?

Accepted Answer

A)  top management 
B)  first-line management 
C)  middle management 
D)  intermediate management 
A)  top management 
B)  first-line management 
C)  middle management 
D)  intermediate management

Question 16

At Whole Foods Market, the first principle that defines how the company operates is "all work is teamwork".

Accepted Answer

A) True 
 B)False

Question 17

One who understands the workings of a business enterprise is aware of the fact that in large organizations, managers may be distinguished by the scope of the activities they manage. Therefore, which of the following statements is accurate?

Accepted Answer

A)  Functional mangers supervise employees with general skills that may be applied to many roles. 
B)  General Managers supervise employees with specialized skills in a single area. 
C)  General Managers may be responsible for the operation of a department, but only if it is very small. 
D)  General Managers are responsible for the overall operations of a more complex unit such as a company or division. 
A)  Functional mangers supervise employees with general skills that may be applied to many roles. 
B)  General Managers supervise employees with specialized skills in a single area. 
C)  General Managers may be responsible for the operation of a department, but only if it is very small. 
D)  General Managers are responsible for the overall operations of a more complex unit such as a company or division.

Question 18

A _____________is a combination of knowledge, skills, behaviors, and attitudes that contribute to personal effectiveness.

Accepted Answer

A)  manager 
B)  entrepreneur 
C)  competency 
D)  strategy 
A)  manager 
B)  entrepreneur 
C)  competency 
D)  strategy

Question 19

A manager quickly recognizes when changes in the industry create significant threats and opportunities. What competency is the manager demonstrating?

Accepted Answer

A)  strategic action 
B)  planning and administration 
C)  teamwork 
D)  communication 
A)  strategic action 
B)  planning and administration 
C)  teamwork 
D)  communication

Question 20

General managers usually have ___________managers reporting to them.

Accepted Answer

A)  country 
B)  top 
C)  regional 
D)  functional 
A)  country 
B)  top 
C)  regional 
D)  functional

What functions do managers usually perform today? What sets managers apart?

Michelle Gimbert, a regional vice-president for Chico's stores, allowed her store managers the freedom to run their operations as though they were separate businesses. By __________ in a new way, Gimbert was attempting to better coordinate the company's human and material resources.

Explain why managerial competencies are important.

Among the components of strategic action competency, understanding the industry is highly important.

Managerial functions are linked.

Middle managers spend little time directly controlling the work of others.

A manager's multicultural competency is reflected in cultural knowledge and understanding, and an openness and sensitivity to cultural differences.

Define managers and management.

Fortune magazine includes "the ability to attract, develop, and keep talented people" as one of the key factors used to establish its list of Most Admired Companies.

Which of the following is not one of the duties of Anne Mulcahy, CEO at Xerox?

The Container Store has been able to retain employees and attract new employees by focusing on cost control and communication.

Which of the following is not considered a component of the planning and administration competency?

The _______________ managerial function concerns itself with assigning workers to departments.

Which of the following is not a factor in determining whether a first-line manager will be successful?

At Whole Foods Market, the first principle that defines how the company operates is "all work is teamwork".

One who understands the workings of a business enterprise is aware of the fact that in large organizations, managers may be distinguished by the scope of the activities they manage. Therefore, which of the following statements is accurate?

A _____________is a combination of knowledge, skills, behaviors, and attitudes that contribute to personal effectiveness.

A manager quickly recognizes when changes in the industry create significant threats and opportunities. What competency is the manager demonstrating?

General managers usually have ___________managers reporting to them.

Learning From the History of Management Thought

Ethics and Social Responsibility

Assessing the Environment

Managing Globally

Fostering Entrepreneurship

Planning and Control

Fundamentals of Decision Making

Using Planning and Decision Aids

Achieving Organizational Control

Designing Organizations

Guiding Organizational Change and Innovation

Managing Human Resources

Motivating Emlpoyees

Dynamics of Leadership

Communicating Effectively

Working in Teams

Understanding Organizational Culture and Cultural Diversity

Filters

Exam 1: Developing Managerial Competencies

What functions do managers usually perform today? What sets managers apart?

Michelle Gimbert, a regional vice-president for Chico's stores, allowed her store managers the freedom to run their operations as though they were separate businesses. By __________ in a new way, Gimbert was attempting to better coordinate the company's human and material resources.

Explain why managerial competencies are important.

Among the components of strategic action competency, understanding the industry is highly important.

Managerial functions are linked.

Middle managers spend little time directly controlling the work of others.

A manager's multicultural competency is reflected in cultural knowledge and understanding, and an openness and sensitivity to cultural differences.

Define managers and management.

Fortune magazine includes "the ability to attract, develop, and keep talented people" as one of the key factors used to establish its list of Most Admired Companies.

Which of the following is not one of the duties of Anne Mulcahy, CEO at Xerox?

The Container Store has been able to retain employees and attract new employees by focusing on cost control and communication.

Which of the following is not considered a component of the planning and administration competency?

The _______________ managerial function concerns itself with assigning workers to departments.

Which of the following is not a factor in determining whether a first-line manager will be successful?

At Whole Foods Market, the first principle that defines how the company operates is "all work is teamwork".

One who understands the workings of a business enterprise is aware of the fact that in large organizations, managers may be distinguished by the scope of the activities they manage. Therefore, which of the following statements is accurate?

A _____________is a combination of knowledge, skills, behaviors, and attitudes that contribute to personal effectiveness.

A manager quickly recognizes when changes in the industry create significant threats and opportunities. What competency is the manager demonstrating?

General managers usually have ___________managers reporting to them.

Learning From the History of Management Thought

Ethics and Social Responsibility

Assessing the Environment

Managing Globally

Fostering Entrepreneurship

Planning and Control

Fundamentals of Decision Making

Using Planning and Decision Aids

Achieving Organizational Control

Designing Organizations

Guiding Organizational Change and Innovation

Managing Human Resources

Motivating Emlpoyees

Dynamics of Leadership

Communicating Effectively

Working in Teams

Understanding Organizational Culture and Cultural Diversity

Filters