Question 1

Gulf of evaluation refers to:

Accepted Answer

A)  the gap between the computerized implementation of a user's goal and its evaluation by the user; 
B)  the gap between a user's goal and its computerized implementation 
C)  the difference between psychological world and emotional world; 
D)  the gap between the performance of a task taken by different users; 
E)  the gap between the expectation of a project manager and the performance of a project member; 
A)  the gap between the computerized implementation of a user's goal and its evaluation by the user; 
B)  the gap between a user's goal and its computerized implementation 
C)  the difference between psychological world and emotional world; 
D)  the gap between the performance of a task taken by different users; 
E)  the gap between the expectation of a project manager and the performance of a project member;

Question 2

An example of automatic behavior is:

Accepted Answer

A)  inventing a new device 
B)  design the structure of a building 
C)  developing a computer program 
D)  composing a new song 
E)  copying a file 
A)  inventing a new device 
B)  design the structure of a building 
C)  developing a computer program 
D)  composing a new song 
E)  copying a file

Question 3

User task performance reflects the ___ of performing a task

Accepted Answer

A)  usefulness and usability 
B)  time and space 
C)  cost and benefit 
D)  efficiency and effectiveness 
E)  investment and reward 
A)  usefulness and usability 
B)  time and space 
C)  cost and benefit 
D)  efficiency and effectiveness 
E)  investment and reward

Question 4

In the following statements about metaphor, the appropriate one is:

Accepted Answer

A)  Metaphors are only helpful to expert users of computers; 
B)  Metaphors refer to the unorganized knowledge that is relevant to a task; 
C)  Metaphors help users overcome cognitive limitations in complex tasks; 
D)  The picture inserted in a MS Word file is an example of metaphor; 
E)  Metaphors are built on concepts that users are not familiar with. 
A)  Metaphors are only helpful to expert users of computers; 
B)  Metaphors refer to the unorganized knowledge that is relevant to a task; 
C)  Metaphors help users overcome cognitive limitations in complex tasks; 
D)  The picture inserted in a MS Word file is an example of metaphor; 
E)  Metaphors are built on concepts that users are not familiar with.

Question 5

Automatic behavior refers to behavior characterized by:

Accepted Answer

A)  fast and physically undemanding physical process 
B)  relatively slow and physically demanding physical process 
C)  fast and cognitively undemanding cognitive process 
D)  relatively slow and cognitively demanding cognitive process 
E)  fast and affectively undemanding affective process 
A)  fast and physically undemanding physical process 
B)  relatively slow and physically demanding physical process 
C)  fast and cognitively undemanding cognitive process 
D)  relatively slow and cognitively demanding cognitive process 
E)  fast and affectively undemanding affective process

Question 6

Heuristics are rules of thumb to perform a task that depend heavily on:

Accepted Answer

A)  weather 
B)  temperature 
C)  task content 
D)  blood pressure 
E)  wage rate 
A)  weather 
B)  temperature 
C)  task content 
D)  blood pressure 
E)  wage rate

Question 7

GOMS model is used to:

Accepted Answer

A)  analyze users' physical interaction with computers; 
B)  describe the research methodology for HCI; 
C)  define the human processor and memory needed for a user activity; 
D)  identify the most efficient strategy to perform a task; 
E)  provide a checklist for decision-making tasks. 
A)  analyze users' physical interaction with computers; 
B)  describe the research methodology for HCI; 
C)  define the human processor and memory needed for a user activity; 
D)  identify the most efficient strategy to perform a task; 
E)  provide a checklist for decision-making tasks.

Question 8

Constructing metaphors is a kind of:

Accepted Answer

A)  task requirements 
B)  cognitive process 
C)  physical analysis 
D)  task-doing rules 
E)  system configurations 
A)  task requirements 
B)  cognitive process 
C)  physical analysis 
D)  task-doing rules 
E)  system configurations

Question 9

Processing of images is characterized as:

Accepted Answer

A)  logical 
B)  sequential 
C)  holistic 
D)  linguistic 
E)  procedural 
A)  logical 
B)  sequential 
C)  holistic 
D)  linguistic 
E)  procedural

Question 10

Cognitive fit in HCI refers to the fit between:

Accepted Answer

A)  requirements of a task and the task doer's education level 
B)  user's cognitive capacity and cognitive requirements for using a system 
C)  characteristics of user's problem solving strategy and problem representation displayed on the screen 
D)  use's problem strategy and problem-solving tools provided by a system 
E)  user's mood and task requirements 
A)  requirements of a task and the task doer's education level 
B)  user's cognitive capacity and cognitive requirements for using a system 
C)  characteristics of user's problem solving strategy and problem representation displayed on the screen 
D)  use's problem strategy and problem-solving tools provided by a system 
E)  user's mood and task requirements

Question 11

An example of controlled behavior is:

Accepted Answer

A)  inventing a new device 
B)  typing an article 
C)  entering data into a spreadsheet 
D)  copying a file 
E)  clicking a mouse 
A)  inventing a new device 
B)  typing an article 
C)  entering data into a spreadsheet 
D)  copying a file 
E)  clicking a mouse

Question 12

Processing of verbal information is characterized as:

Accepted Answer

A)  linguistic 
B)  abstract 
C)  spatial 
D)  holistic 
E)  graphic 
A)  linguistic 
B)  abstract 
C)  spatial 
D)  holistic 
E)  graphic

Question 13

Heuristics are a kind of:

Accepted Answer

A)  task requirements 
B)  requirements for task-doers 
C)  requirements for task-doing context 
D)  task-doing rules 
E)  system configurations 
A)  task requirements 
B)  requirements for task-doers 
C)  requirements for task-doing context 
D)  task-doing rules 
E)  system configurations

Question 14

Units of images usually have relations that are:

Accepted Answer

A)  in sequence 
B)  in parallel 
C)  random 
D)  in circle 
E)  undetectable 
A)  in sequence 
B)  in parallel 
C)  random 
D)  in circle 
E)  undetectable

Question 15

Please select the appropriate statement about Norman's seven stage model of user activity from the following:

Accepted Answer

A)  The seven stages jointly describe a user activity for a particular goal; 
B)  The seven stages jointly describe all users activity at a general level; 
C)  Each of the seven stages can independently describe a user activity for a particular goal; 
D)  Each of the seven stages can independently describe all users activity at a general level; 
E)  The seven stages only partially explain a user interaction with computer 
A)  The seven stages jointly describe a user activity for a particular goal; 
B)  The seven stages jointly describe all users activity at a general level; 
C)  Each of the seven stages can independently describe a user activity for a particular goal; 
D)  Each of the seven stages can independently describe all users activity at a general level; 
E)  The seven stages only partially explain a user interaction with computer

Question 16

An example of Rule-based behavior is:

Accepted Answer

A)  diagnose a physical problem of a patient 
B)  drafting the design of a new building 
C)  composing a song 
D)  transcribing a speech 
E)  judging the quality of a product against standards 
A)  diagnose a physical problem of a patient 
B)  drafting the design of a new building 
C)  composing a song 
D)  transcribing a speech 
E)  judging the quality of a product against standards

Question 17

An example of knowledge-based behavior is:

Accepted Answer

A)  copying a file 
B)  developing a new advertisement design 
C)  typing a report 
D)  moving a mouse 
E)  checking shipment items for each online order against its item list 
A)  copying a file 
B)  developing a new advertisement design 
C)  typing a report 
D)  moving a mouse 
E)  checking shipment items for each online order against its item list

Question 18

In a GOMS description, the role of operators is:

Accepted Answer

A)  to specify what the user wants and intends to achieve; 
B)  to act as the building blocks for describing human-computer interaction at the concrete level; 
C)  to predict which method will be used in specific situations; 
D)  to operate the computer automatically without commands from the user; 
E)  to act as an assistant for the user during his/her interaction with the computer. 
A)  to specify what the user wants and intends to achieve; 
B)  to act as the building blocks for describing human-computer interaction at the concrete level; 
C)  to predict which method will be used in specific situations; 
D)  to operate the computer automatically without commands from the user; 
E)  to act as an assistant for the user during his/her interaction with the computer.

Question 19

Rule-based behavior has the characteristic of:

Accepted Answer

A)  requiring creation of new knowledge 
B)  being categorized as automatic behavior 
C)  requiring extensive cognitive resources 
D)  being contingent on particular situation 
E)  being performed with rules regardless of the context 
A)  requiring creation of new knowledge 
B)  being categorized as automatic behavior 
C)  requiring extensive cognitive resources 
D)  being contingent on particular situation 
E)  being performed with rules regardless of the context

Question 20

Which of the following is an element of GOMS model?

Accepted Answer

A)  goals 
B)  origin 
C)  management 
D)  maintenance 
E)  systems 
A)  goals 
B)  origin 
C)  management 
D)  maintenance 
E)  systems

Gulf of evaluation refers to:

An example of automatic behavior is:

User task performance reflects the ___ of performing a task

In the following statements about metaphor, the appropriate one is:

Automatic behavior refers to behavior characterized by:

Heuristics are rules of thumb to perform a task that depend heavily on:

GOMS model is used to:

Constructing metaphors is a kind of:

Processing of images is characterized as:

Cognitive fit in HCI refers to the fit between:

An example of controlled behavior is:

Processing of verbal information is characterized as:

Heuristics are a kind of:

Units of images usually have relations that are:

Please select the appropriate statement about Norman's seven stage model of user activity from the following:

An example of Rule-based behavior is:

An example of knowledge-based behavior is:

In a GOMS description, the role of operators is:

Rule-based behavior has the characteristic of:

Which of the following is an element of GOMS model?

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters

Exam 5: Cognitive Engineering

Gulf of evaluation refers to:

An example of automatic behavior is:

User task performance reflects the ___ of performing a task

In the following statements about metaphor, the appropriate one is:

Automatic behavior refers to behavior characterized by:

Heuristics are rules of thumb to perform a task that depend heavily on:

GOMS model is used to:

Constructing metaphors is a kind of:

Processing of images is characterized as:

Cognitive fit in HCI refers to the fit between:

An example of controlled behavior is:

Processing of verbal information is characterized as:

Heuristics are a kind of:

Units of images usually have relations that are:

Please select the appropriate statement about Norman's seven stage model of user activity from the following:

An example of Rule-based behavior is:

An example of knowledge-based behavior is:

In a GOMS description, the role of operators is:

Rule-based behavior has the characteristic of:

Which of the following is an element of GOMS model?

Introduction

Organizational and Business Context

Interactive Technologies

Ergonomic Engineering

Affective Engineering

Evaluation

Design Principles and Guidelines

Tasks in Organizational Context

Componential Design

HCI Development Methodology

Interpersonal Relationship, Collaboration and Organization

Social and Global Issues

Meeting the Changing Needs of It Development and Use

Filters