Question 1

P-charts are used to monitor defects per part on applications where there can be several defects on a single product.

Accepted Answer

A) True 
 B)False

Question 2

Match these items.
-Run chart

Accepted Answer

A)  Helps to understand the relationship between changes in a variable measure over time 
B)  Fish-bone diagram 
C)  Used for processes that aren't centered 
D)  Assurance 
E)  One possible result of a moment of truth
F) Used to identify a relationship between two variables
G) Used to get a rough idea of the distribution of the variable
H) Used when a process is centered
I) Reputation
J) A specific type of run chart 
A)  Helps to understand the relationship between changes in a variable measure over time 
B)  Fish-bone diagram 
C)  Used for processes that aren't centered 
D)  Assurance 
E)  One possible result of a moment of truth
F) Used to identify a relationship between two variables
G) Used to get a rough idea of the distribution of the variable
H) Used when a process is centered
I) Reputation
J) A specific type of run chart

Question 3

_______ risk occurs when the sample indicates that the lot was good, when in reality it contained more defective products than desired.

Accepted Answer

The answer of _______ risk occurs when the sample indicates...

Question 4

The Cpkcapability index is used when processes are centered.

Accepted Answer

A) True 
 B)False

Question 5

_______ and ______ charts are used when variables are the quality aspect of interest.

Accepted Answer

The answer of _______ and ______ charts are used when...

Question 6

Which of the following statements is true about process capability?

Accepted Answer

A)  The ability of a process to consistently meet customer expectations, demonstrated by the control limits . being inside of the customer specifications, is known as process capability. 
B)  For processes that aren't centered, the Cp capability index can be used 
C)  Process capability is often measured using a P chart 
D)  Process capability can be determined through the use of histograms 
A)  The ability of a process to consistently meet customer expectations, demonstrated by the control limits . being inside of the customer specifications, is known as process capability. 
B)  For processes that aren't centered, the Cp capability index can be used 
C)  Process capability is often measured using a P chart 
D)  Process capability can be determined through the use of histograms

Question 7

In a sampling plan, consumer risk is indicated by alpha.

Accepted Answer

A) True 
 B)False

Question 8

Quality contributes to product and service value, but is not the only thing that matters.

Accepted Answer

A) True 
 B)False

Question 9

A process used to separate the relatively few important problems from many unimportant ones is

Accepted Answer

A)  Cause and effect 
B)  Process control 
C)  Pareto analysis 
D)  Flow charting 
A)  Cause and effect 
B)  Process control 
C)  Pareto analysis 
D)  Flow charting

Question 10

Match these items.
-Cause-and-effect diagram

Accepted Answer

A)  Helps to understand the relationship between changes in a variable measure over time 
B)  Fish-bone diagram 
C)  Used for processes that aren't centered 
D)  Assurance 
E)  One possible result of a moment of truth
F) Used to identify a relationship between two variables
G) Used to get a rough idea of the distribution of the variable
H) Used when a process is centered
I) Reputation
J) A specific type of run chart 
A)  Helps to understand the relationship between changes in a variable measure over time 
B)  Fish-bone diagram 
C)  Used for processes that aren't centered 
D)  Assurance 
E)  One possible result of a moment of truth
F) Used to identify a relationship between two variables
G) Used to get a rough idea of the distribution of the variable
H) Used when a process is centered
I) Reputation
J) A specific type of run chart

Question 11

Match these items.
-Cpk

Accepted Answer

A)  Helps to understand the relationship between changes in a variable measure over time 
B)  Fish-bone diagram 
C)  Used for processes that aren't centered 
D)  Assurance 
E)  One possible result of a moment of truth
F) Used to identify a relationship between two variables
G) Used to get a rough idea of the distribution of the variable
H) Used when a process is centered
I) Reputation
J) A specific type of run chart 
A)  Helps to understand the relationship between changes in a variable measure over time 
B)  Fish-bone diagram 
C)  Used for processes that aren't centered 
D)  Assurance 
E)  One possible result of a moment of truth
F) Used to identify a relationship between two variables
G) Used to get a rough idea of the distribution of the variable
H) Used when a process is centered
I) Reputation
J) A specific type of run chart

Question 12

The level of quality in a lot that would be unacceptable to the customer is known as the _____ _____ ______ ______.

Accepted Answer

Lot tolera

P-charts are used to monitor defects per part on applications where there can be several defects on a single product.

Match these items. -Run chart

_______ risk occurs when the sample indicates that the lot was good, when in reality it contained more defective products than desired.

The Cpkcapability index is used when processes are centered.

_ and charts are used when variables are the quality aspect of interest.

Which of the following statements is true about process capability?

In a sampling plan, consumer risk is indicated by alpha.

Quality contributes to product and service value, but is not the only thing that matters.

A process used to separate the relatively few important problems from many unimportant ones is

Match these items. -Cause-and-effect diagram

Match these items. -Cpk

The level of quality in a lot that would be unacceptable to the customer is known as the ___ _ __.

Introduction: Why Operations Management

Profitability: Business Success From Operations Success

Strategy and Value: Competing Through Operations

Processes: Turning Resources Into Capabilities

Cost: The Price of Value Creation

Quality: Meeting Customer Expectations

Timeliness: Scheduling and Project Management

Supply Chain Management: Managing Business to Business Interactions

Demand Forecasting: Building the Foundation for Resource Planning

Inventory: Managing to Meet Demand

Logistics: Positioning Goods in the Supply Chain

Lean Systems: Eliminating Waste Through the Supply Chain

Capacity: Matching Productive Resources to Demand

Constraint Management: Simplifying Complex Systems

Facilities: Making Location and Layout Decisions

Workforce: Optimizing Human Capital Printed

Filters

Exam 7: Quality Tools: From Process Performance to Process Perfection

P-charts are used to monitor defects per part on applications where there can be several defects on a single product.

Match these items. -Run chart

_______ risk occurs when the sample indicates that the lot was good, when in reality it contained more defective products than desired.

The Cpkcapability index is used when processes are centered.

_______ and ______ charts are used when variables are the quality aspect of interest.

Which of the following statements is true about process capability?

In a sampling plan, consumer risk is indicated by alpha.

Quality contributes to product and service value, but is not the only thing that matters.

A process used to separate the relatively few important problems from many unimportant ones is

Match these items. -Cause-and-effect diagram

Match these items. -Cpk

The level of quality in a lot that would be unacceptable to the customer is known as the _____ _____ ______ ______.

Introduction: Why Operations Management

Profitability: Business Success From Operations Success

Strategy and Value: Competing Through Operations

Processes: Turning Resources Into Capabilities

Cost: The Price of Value Creation

Quality: Meeting Customer Expectations

Timeliness: Scheduling and Project Management

Supply Chain Management: Managing Business to Business Interactions

Demand Forecasting: Building the Foundation for Resource Planning

Inventory: Managing to Meet Demand

Logistics: Positioning Goods in the Supply Chain

Lean Systems: Eliminating Waste Through the Supply Chain

Capacity: Matching Productive Resources to Demand

Constraint Management: Simplifying Complex Systems

Facilities: Making Location and Layout Decisions

Workforce: Optimizing Human Capital Printed

Filters

_ and charts are used when variables are the quality aspect of interest.

The level of quality in a lot that would be unacceptable to the customer is known as the ___ _ __.