Exam 10: Decision Making by Individuals and Groups

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Some individuals gather concrete information through the _________, while others prefer abstractions.

(Short Answer)
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The_____bias causes decision makers to emphasize past investments of time and money when deciding whether to continue with a chosen course of action.

(Multiple Choice)
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Managers who use an impersonal and rational approach to arrive at their judgments are said to prefer a _________style.

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_____take more time to reach decisions than do _______.

(Multiple Choice)
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An example of a strategic decision would be adding or deleting products and services.

(True/False)
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Which model should a manager use when deciding if associates should be involved in the decision making process? Define this model.

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Discuss four symptoms of groupthink and give two fateful examples in U.S. history of groupthink.

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___________ is likely to occur when individuals feel very strongly about their ideas and no mechanisms to channel disagreement in productive ways have been instituted.

(Multiple Choice)
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Groupthink always insures a poor decision.

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Associates make many decisions in high-involvement firms.

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Decision making is a process involving two steps.

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Individuals in positive moods:

(Multiple Choice)
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Vroom and Yetton point out that the correct level of involvement of associates in the decision making process depends on:

(Multiple Choice)
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People who use the ____style emphasize the maintenance of harmony in the workplace.

(Multiple Choice)
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Decision makers who use the _______style dislike details and the time required to sort and interpret them.

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Brain-writing is a technique used to overcome the problems of standard group _________.

(Short Answer)
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The Vroom-Yetton model is a ________ model.

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Individuals in negative moods seem to neglect the details of decision situations.

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The second step in the decision making process is to identify criteria.

(True/False)
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Individuals typically take more time to reach decisions than do groups.

(True/False)
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