Exam 10: Decision Making by Individuals and Groups

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An individual's decision making is influenced by how they ______ information and ______ alternatives.

(Short Answer)
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The ______technique is a highly structured decision making process in which participants are surveyed regarding their opinions or best judgments.

(Multiple Choice)
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Identify the six basic steps in the decision making process. Demonstrate how each of the steps might be applied to the decision to buy a new or used car by describing what actions you should take for each step.

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A cognitive bias is a physical shortcut involving complex ways of thinking.

(True/False)
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When time is an important consideration, the manager may elect to use the group for advice only.

(True/False)
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__________decisions are boundedly rational decisions.

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Satisfactory rather than optimal decisions are:

(Multiple Choice)
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Although group decision making can produce positive outcomes, the social nature of group decisions sometimes leads to _______results.

(Multiple Choice)
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An associate who relies on _______ gathered directly by the five senses is said to use a sensing style.

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Decisions are:

(Multiple Choice)
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The common information bias leads groups to unconsciously neglect information held by one or a few group members while focusing on more commonly held information in the group.

(True/False)
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__________ relies on a critique of a recommended action and its underlying assumptions and recommended action in order to encourage debate.

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Decision making relies on both perception and judgment.

(True/False)
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Brainstorming is:

(Multiple Choice)
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Vroom and Yetton suggest that managers can determine the best strategy for associate decision making by asking seven diagnostic questions.

(True/False)
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The _____technique is a process for group decision making in which discussion is structured and the final solution is decided by silent vote.

(Short Answer)
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The _______technique is a highly structured decision making process in which participants are surveyed regarding their opinions or best judgments.

(Short Answer)
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Vroom and Yetton suggest that managers can determine the best strategy for associate participation by asking _____questions.

(Multiple Choice)
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Satisfactory rather than optimal decisions are common.

(True/False)
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Individuals in charge of businesses make very important ______everyday.

(Short Answer)
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